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SINGLE PUBLIC SERVICE (SPS). PHASE 4: TOWARD LEGISLATION FOR THE SINGLE PUBLIC SERVICE: CABINET DECISION, SCOPE, PROGRESS, AND WAY FORWARD Presentation to the Portfolio Committee 16 August 2006. Outline of Presentation. Objectives of the Single Public Service
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SINGLE PUBLIC SERVICE (SPS) PHASE 4: TOWARD LEGISLATION FOR THE SINGLE PUBLIC SERVICE:CABINET DECISION, SCOPE, PROGRESS, AND WAY FORWARD Presentation to the Portfolio Committee 16 August 2006
Outline of Presentation • Objectives of the Single Public Service • Key decisions obtained from Cabinet • Progress to date • Time lines • Conclusion
Objectives of the SPS • Deepening integrated service delivery • Currently government service delivery is fragmented • Service delivery departments and municipalities operate within silos, and provide only their own services to the public • Are exceptions such as MPCCs and CDWs which offer and facilitate a multiplicity of services • However, the challenge of genuine integration of services still remains • Able to receive a basket of government services from officials who can provide a range of services
Objectives cont. • Strategic alignment • The institutions that comprise the machinery of the developmental state have to be strategically aligned and harmonized to complement one another so as to operate effectively and fulfill the needs of SA society • Rationale for this approach is premised on • The need for the provision of seamless service delivery and optimum utilisation of resources to the benefit of the citizens • Creation of government institutions that are accessible, efficient, representative, accountable and responsive to the service delivery needs • Those providing the services should have a clear understanding of those needs and be as close as possible to the citizens
Objectives cont. • Creation of a more cohesive workforce consisting of all spheres of government to facilitate the process of devolution of powers and functions and the deployment of staff to where they are most needed • The creation of a single authority to:- • Set national norms and standards on HR, ICT, etc matters; • Ensure regular monitoring and reporting; • Ensure compliance
Key decisions obtained from Cabinet • As part of the work for phase 4 (legislation) of the SPS project Cabinet endorsed the following proposals on 31 May 2006: • A one-stage legislative process which will create a Single Public Service of the three spheres of government be adopted • Scope of the legislation to cover public service and local govt only • Legislation (regulating organisational and hr matters, conditions of service, labour relations, anti-corruption, service delivery and ICT for the SPS) be introduced and administered by a single authority, the MPSA • The conditions of service applicable in a Single Public Service be informed by the Personnel Expenditure Review currently in progress by the DPSA • The implementation strategy and work plans guide the drafting of the legislation
Key decisions obtained from Cabinet • In its decision, Cabinet: • Reaffirmed that the SPS has as its goal to: • Improve integrated service delivery • Establish a more cohesive workforce • Noted that the realisation of the SPS must take place within the IGR Framework legislation and that the dplg will play a pivotal role • Noted that whilst maintaining the independence of the spheres of Government, synergies and co-ordination of efforts toward achieving the SPS needs to be established
Notes on the decisions • Achieving the vision of a Single Public Service presents many challenges, given the disparities and fragmentation that currently exist • Legislation is therefore proposed to establish the framework for a Single Public Service • An Implementation Strategy and a Legislative Workplan will guide the drafting of the legislation • MPSA and key partners will proceed directly to the drafting of single public service legislation rather than to develop separate legislation regulating local government in the interim • The proposal is that the SPS legislation will vest with the MPSA with the power to determine generally applicable norms and standards on the organisational, governance, human resources (including conditions of service) and service delivery aspects for both the current public service and local government.
Progress • Five Workstreams for the SPS: • Service Delivery: Access and Cascading Batho Pele to Local Government (front office) • ICT enablement of the SPS (back office) • Human Resource Management and Development (institutional integration) • Anti-corruption • Framework Legislation for the SPS • Governance Arrangements • G & A Task Team • Inter-departmental work teams established for each work stream
Post Cabinet Approach • To take Cabinet decisions forward workshop convened on 11 July 06 with key roleplayers present • Objective: • Give effect to Cabinet decisions • Extend current task team to include all role players • Provide briefing to role players • Establish smaller work groups based on work streams • Ensure work groups take the process forward within the Cabinet approved work plan • Agreed deliverables for 2006/7 financial year: • Draft legislation for consultation • Access strategy and implementation plan • Remuneration policy for the public sector • Decision on ICT catalytic project and commence research & development • Continuation with the Cascading of Batho Pele to Local Gov level
Workshop Outcomes: Legal Drafting • Legal Drafting • Legal drafting workplan endorsed • Roles and responsibilities delineated: dpsa (convener & secretariat), members: the Presidency, dplg, GCIS, NT and SALGA • Risk: target date for completion of drafting, delays may arise during consultation process • Progress: 2 meetings of the task team convened, progress to be reported at 2nd Task Team workshop scheduled for 28 August 2006
Work Shop Outcomes: Anti-Corruption • Work to commence on the drafting of an enabling clause for the primary legislation (Oct 2006) • Review of national Anti-Corruption framework (Dec 2007) • Public Sector Anti-Corruption Strategy (Dec 2008) • Incorporate into overarching SPS legislation (regulations) • Roles and Responsibilities: • Dpsa, dplg, NT, SALGA, Provincial reps • Risks: work needs to be carefully managed as tasks will run concurrently; poor participation by team members; possible terrain issues
Workshop Outcomes: Service Delivery(Access and Batho Pele) • Work to continue on finalisation of Access Strategy and Implementation Plan • Roles and responsibilities: dpsa (convener), gcis, dplg, DOC, DHA and SALGA • Way forward: • Communication strategy to be developed as part of the Access work • Final Access Strategy to be ready by Oct 2006 • Cascading of Batho Pele to Loc Gov to continue
Progress in General: Access and Batho Pele • Steady progress has been made: • MPCCs • As at end of March 06, 88 MPCCs established • Centre managers have been trained in customer care and Batho Pele principles of service delivery • Implementation plan and strategy currently being designed for the roll out of the 2nd generation MPCCs, • Roll out is a major contribution not only in terms of improving state performance but to ensure dualism addressed by widening citizen’s access to government services and information • Government’s target: one MPCC per local municipality by 2014 • Urban malls: plans mooted to establish government service delivery malls to complement MPCC initiative
Progress in General: Access & Batho Pele cont. • Cascading Batho Pele to Local Government • Change Management Engagement Programme designed and implemented in ff local gov structures: • WC – Drakenstein, Breede Valley, Stellenbosch, Swellendam • KZN – Ethkwini metro, 9 districts, others to follow • Gaut – City of Jhb, City of Tshwane (discussions underway) • Meetings with Limpopo, NW and Mpu planned to discuss roll out of training programme • Batho Pele Gateway • Community Development Workers
Progress in General: Access and Batho Pele cont. • Access framework & strategy deepened: Projects will focus on achieving ff outcomes: • Integrated Services (Basket of services) • To enhance seamless service delivery and impact • To improve customer experience • To improve operational systems: front office and back office integration • To foster a culture of service delivery by inculcating “a new way of thinking” and a new set of behaviours • To develop basic service standards for integrated service delivery • To increase compliance with service standards (strengthen M&E) • Use of relevant language (sign + braille) • Eliminating barriers experienced by people with disability • Enhancing channels delivering services
Progress in General: ICT • MPSA has specific responsibility for the management of ICT within government as well as ensuring that e-Gov is coherently developed across the Public Service. • Integration of the back office aims to ensure that government ICT or Info Systems implementation are governed by the ICT House of Values principles espoused in the e-Gov policy: interoperability, security, economies of scale and elimination of duplication • Comprehensive e-Gov Framework Programme has been developed consisting of: • Conceptual framework • Policy and strategy • Architecture • Governance framework • Implementation approach • Consultations currently underway and will be concluded soon
Progress in General: ICT cont. • Batho Pele Gateway Portal • Service content info translated to 7 languages with remaining 4 to follow • A website co-existence strategy drafted for consultation to ensure that BP Gateway Portal will co-exist harmoniously with other websites in all 3 spheres • eIGIS (Inventory of Gov Info Sys) completed and is a prerequisite for further e-Gov system integration work • Catalytic project under consideration • Inclusion of Local Gov in the IFMS part of SPS proposals (in collaboration with NT)
Progress in General: Institutional Integration • Development of policy and legislation • Legislation to regulate local government employment matters developed (to be included as a chapter in the overarching SPS Legislation) • Policy framework on the governance and administration of public entities developed • SPS implementation strategy and workplan to guide the development of framework legislation for the single public service developed and endorsed by Cabinet
Progress: Institutional Integration cont. • Human resource management and development for the SPS • Review of prevailing hrm practices in the Public Service, Local Government and Public Entities with the ultimate objective of developing a common set of norms and standards pertaining to employment practices to be undertaken • Fighting Corruption, Conflict of Interest and Conduct: Designing norms and standards for the SPS • Need for a public sector-wide approach to fighting corruption was identified by the Anti-Corruption Coordinating Committee (ACCC) during 2002 • Goal is to have a single Public Sector Governance Strategy by 2008/09 • A compliance audit and gap analysis of the PS Anti-Corruption Strategy was conducted in 2005/6 with a country corruption report expected by Dec 2007 • Assessments to form basis of sectoral consultations and the development of policy proposals on a Public Sector Governance Strategy
Progress: Institutional Integration cont. • Rationalization of Conditions of Service in the Local Government Sector: • Work on a single pension fund for LG • Registration of the Local Gov Pension Fund is currently with the Registrar • Defined contribution fund targeting 30 000 employees who have no retirement provision and all new employees • SALGA engaging stakeholders on future arrangements for employees belonging to existing funds • Six medical aid schemes accredited with plans to reduce further • Job Evaluation System • Collective agreement that TASK system will apply
Progress: Institutional Integration Cont. • Municipal Performance Regulations for Senior Managers in Local Government drafted by MPLG • On 31 May 2006, MPLG issued regulations • Regs sets out how the performance of municipalities will be uniformly directed, monitored and improved • Intervention by MPLG should be seen as a further step to achieving standardization with the local government sector, with the view to eventually assisting and facilitating the Single Public Service
Time lines: Legal Drafting Program • Nov ’06: Draft Bill to Cabinet for approval to publish for public comment • Dec ’06: Publish draft Bill for comment • Jan-Feb ’07: Comment & consultation period • Jul ’07: Draft Bill to Cabinet for approval for introduction in Parliament • Oct ’07: Introduction in Parliament • Mar ’08: Anticipated adoption by Parliament
Time lines: Legal Drafting Program cont. • May ’08: Publish draft SPS Regulations for comment • Jun–Aug ’08: Comment & consultation period • Jan ’09: Draft Regulations to Cabinet for in-principle approval • Feb ’09: Publication of Regulations in Gazette • Mar ’09: Commencement of SPS Act & Regulations
Conclusion • The broad goal of establishing a single public service is ultimately about improving service delivery to the people • An integrated public service with harmonious systems, conditions of service and norms will reduce fragmentation and promote more efficient coordination between the different spheres of government, facilitating seamless service delivery • Mobility of staff between the spheres thereby facilitating optimal deployment of skills and allocation of functions • The mechanism that will allow for this is the framework legislation for the Single Public Service, hence government’s determination that this legislation is ready for consultation by the end of this year