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Explore the innovative approaches and partnerships driving the Nicoya Palastanga Welfare Reform Project Manager in West Lindsey District Council. Discover the intersection of the Claimant Commitment, digital engagement, and financial inclusion, with a focus on Universal Credit pilot initiatives and rural community empowerment. Learn how collaborative efforts and public access to IT are transforming service delivery and promoting digital inclusion across the district.
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Testing new approaches:the Claimant Commitment and local support services Nicoya Palastanga Welfare Reform Project Manager West Lindsey District Council
WLDC Universal Credit Pilot Digital engagement Financial Inclusion Partnership Working Rurality Local delivery
Digital Inclusion Access to IT Public Access in council offices Working with partner organisations Public Access across the district Broadband/Wi-Fi/Community locations/Community Champions
Partnerships Steering Group led by independent chair Co-location of services - WLDC, JCP, LCC, VCS, Credit Union Additional support from CAB, training providers, housing associations, libraries, parish councils = ‘Real’ Partnership working
Lessons for Claimant Commitment • Job seeking - Universal Jobmatch, other vacancies • Developing skills - Accessing courses, IT skills • Spending the time • Providing proof • Need for public access IT with mediated support
Links to Local Support Services • Who needs support? • Who provides that support? • Where does the funding come from? • Who manages it all?