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Entering the Age of Talentism 45 th Annual Forum. Stephen Cryne President & CEO CERC. Agenda. Drivers of Talent Mobility From Tactical to Strategic Good Practices and Organizational Strategies Q & A. About CERC. Established in 1982 Canada’s leading authority on talent mobility
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Entering the Age of Talentism45th Annual Forum Stephen Cryne President & CEO CERC
Agenda Drivers of Talent Mobility From Tactical to Strategic Good Practices and Organizational Strategies Q & A
About CERC • Established in 1982 Canada’s leading authority on talent mobility • Research • Advocacy • Education • Knowledge Transfer • Membership includes many of Canada’s top FP100 companies
Drivers of Change • Demographic changes • Globalization of trade and human capital mobility • Transformation to knowledge based economies
Drivers of Change “The success of any national or business model for competitiveness in the future will be placed less on capital and much more on talent …the world is moving from capitalism to talentism” Klaus Schwab, Founder and Executive Chairman World Economic Forum, 2012
Canada’s Population Growth Source: Urban Futures Institute HRPA Talent Pipeline Conference April 19, 2012
Population Aging Canada’s aging population Source: Statistics Canada
Population Aging Courtesy Economist Magazine
The Shrinking Workforce *2025 total population Source: UN population prospects, 2008
Labour Force Growth • Between 1996 ‐ 2008, Canada created 3 million net new jobs – a 23% increase. • Between 1991 – 2001, immigration accounted for 70 per cent of Canada’s workforce growth • Immigration will account for all workforce growth over the next decade • 2.1 workers supporting 1 retiree
Employment Trends Canadian employers have created over 700,000 net new jobs since July 2009 Source Statistics Canada
Employment Trends Canada’s Unemployment rate = 7.2 % Source: Statistics Canada HRPA Talent Pipeline Conference April 19, 2012
Employment Trends HRPA Talent Pipeline Conference April 19, 2012
Talent Index Heidrick Struggles Global Talent Index Report HRPA Talent Pipeline Conference April 19, 2012
US Employment Trends 2012 13.1% 8.4% 7.2% 4.2% HRPA Talent Pipeline Conference April 19, 2012
Employment Forecasts • 25 million new workers needed in the US by 2030 • 1 million job openings in B.C. by 2019 - 75% will require secondary education • 800,000 new Oil Sands jobs over next 20 years / $250 billion investment • 25 million – new workers needed in EU by 2030 • $1.8 trillion investment in Australia’s mining industry – 750,000 new jobs HRPA Talent Pipeline Conference April 19, 2012
Employment Forecasts Human Resources and Skills Development Canada HRPA Talent Pipeline Conference April 19, 2012
Employment Forecasts HRPA Talent Pipeline Conference April 19, 2012
Talent Mobility is Key HRPA Talent Pipeline Conference April 19, 2012
Recommendations for Government • Develop a talent mobility blueprint • Lead cross-border collaboration with other governments • Share access to labour market data / forecasts • Develop a framework for a collaborative approach to talent mobility
Recommendations for Organizations • The Talent Mobility function is often viewed as being transactional role • Leading companies see Talent Mobility as a strategic opportunity to create a competitive advantage & grow new markets • Talent Mobility is a strategic function that supports business objectives HRPA Talent Pipeline Conference April 19, 2012
Aligning Mobility and Business Strategies • 88% of companies said it was important, or critically important to align their global talent mobility strategy with their business strategy • But only 2% feel that current programs are aligned • Only 35% of respondents believe senior executives understand the role of global mobility Deloitte, Strategic Moves January 2012 HRPA Talent Pipeline Conference April 19, 2012
From Tactical to Strategic Align the talent mobility programs with the organization’s talent and strategic business objectives Talent Acquisition and Retention Talent Development (Individual & Strategic) Leadership Development Compensation Performance (Business and Individual) Return on Investment Finance/Budgeting Tax Planning/ Compliance/ Reporting (Corporate and Individual) Security, Travel Systems (HRIS) HRPA Talent Pipeline Conference April 19, 2012
Good Practices in Talent Mobility HRPA Talent Pipeline Conference April 19, 2012
Global Mobility Essentials DEVELOPMENTVALUE BUSINESS VALUE
The Assignment Lifecycle HRPA Talent Pipeline Conference April 19, 2012
Good Practices CERC 2011 Survey • 90% track assignment costs • 90% have formal relocation program • 60% pre-qualify candidates • 51% have specific International global mobility program CERC Employee Relocation Policy Survey, 2011
Repatriation Practices • 82% track success of assignment • 1/3 of companies have a formal repatriation program • 50% of those include career planning
Tactical to Strategic 2011 CERC Employee Relocation Policy Survey • 88% of companies have a formal mobility policy • The (HR) management objectives that mobility policy supports • talent acquisition • talent development • Greatest management challenge for international assignments - tax &immigration compliance
Tactical to Strategic Marriott International: centralized global mobility operations • higher retention of its high performing GMs, • improved organizational efficiencies Source WEF Report January 2012 HRPA Talent Pipeline Conference April 19, 2012
Tactical to Strategic COM DEV: Harmonized approach to mobility– • better mobilization of staff • Benefits to the Organization • Attracts first-choice candidates • Fosters talent retention • Enhances ROI Source WEF Report January 2012 HRPA Talent Pipeline Conference April 19, 2012
Tactical to Strategic ITT Corporation Mobility Principles • Strategic Workforce Planning • Compliance • People • Innovative Administration and Best Practices CERC annual conference 2010 HRPA Talent Pipeline Conference April 19, 2012
Managing Mobility HRPA Talent Pipeline Conference April 19, 2012
Purpose/objectives of assignment Type of assignment Employee level Budget and cost implications Repatriation considerations Assignment Policy Considerations HRPA Talent Pipeline Conference April 19, 2012
Key Policy Elements Pre-assignment assessment Immigration Compensation Pension and benefits Pre-visit, destination services, cultural training Allowances and incentives Housing Tax Moving Social Insurance/Security Payroll Home leave Language training Schooling Repatriation HRPA Talent Pipeline Conference April 19, 2012
But Will They Go? HRPA Talent Pipeline Conference April 19, 2012
CERC Global Mobility Study Imagine if you had a full-time job opportunity in the near future that would mean relocating to another city for a minimum of two years with at least a 10% pay raise and all of your moving expenses covered. How likely would you be to take the job? CERC Global Trends in Talent Mobility Feb 2012
CERC Global Mobility Study Imagine if you had a full-time job available in another country for 2-3 years & 10% increase in your pay. How likely would you be to consider moving to this new job? CERC / IPSOS Research Global Mobility Study September 2011
Why Employees Decline International Assignments Spouse’s career Loss of dual income Elder care Safety and security concerns Children’s education/special needs Uncertainty of role/position upon return HRPA Talent Pipeline Conference April 19, 2012
Mobility Model Talent Strategy & Business Objectives • Workforce Planning + Talent Management =Business Objectives • Assignment VS Local Hire • Policy design for employee levels & demographics • Repatriation and succession planning • Internal administration & ROI Management • Centralized control – C Suite sponsor/ Authorizations, • Compliance and risk mitigation • Provider and service level management Service Delivery • An outsourced or “in-house mobility team” global providers? • Regional delivery/administration • Standards for service level performance HRPA Talent Pipeline Conference April 19, 2012
Corporate Responsibilities / Obligations • Senior management commitment to talent management • Clearly define roles and responsibilities for mobility management • Systems to ensure compliance with internal controls & statutory regulations • Service provider agreements for global supply chain • Communication HRPA Talent Pipeline Conference April 19, 2012
Communication • The value of mobility to the enterprise • The value of mobility to the employee and accompanying family • Ownership and authorizations • The risks consequences of non compliance HRPA Talent Pipeline Conference April 19, 2012
HR Strategy • Use performance measures to track progress and identify leaders / expertise • Ensure retention through effective repatriation programs • Benchmark assignment policy HRPA Talent Pipeline Conference April 19, 2012
Conclusion • Make workforce planning Job# 1 • Design and promote talent mobility strategies internal to the organization • Manage talent like other forms of capital • Establish a direct link between mobility and talent development • Embrace cultural diversity as a business strength HRPA Talent Pipeline Conference April 19, 2012
Conclusion • Align business and mobility objectives • Match business goals and assignee selection • Set out the purpose and specific objectives to be met • Adjust objectives and purpose to meet changing business realities HRPA Talent Pipeline Conference April 19, 2012
Questions Thank you scryne@cerc.ca www.cerc.ca