Understanding Registry Resources

1. Understanding Registry Resources 2002 Immunization Registry Conference October 28, 2002 Philadelphia, PA

2. Authors Partners In Health Systems • Katie Reed, MPA • Maureen Murphy, MPA Onondaga County Health Department • Cynthia O’Connor, MPA

3. Why is it important? • For planners, managers, decision makers to understand the unique nature of the world we work in and are familiar with the structures available to support it. • Under-funded or poor allocation of resources is a recipe for frustration and failure.

4. Partners In Health Systems • Company contracted to manage, maintain and support regional registries across much of Upstate New York since 1995. • Registry Application, “HealthyShot” • Currently installed in 31 counties in 200+ sites. • Now working as a statewide registry.

5. Registry Deployment 101 • Collaborative efforts with Lead Agencies, Onondaga County and Monroe County, and NYSDOH. • Software that works, meets the needs of the docs and is supportable in the “technical sense”. • Recruit, recruit, recruit. • Yet, more is needed.

6. Our Team • Project Manager/Recruiter/Marketing • Software Engineer • ½ Support Person • ½ Health Educator/Recruiter

7. Our Goal • Have the immunization registry, through the use of HealthyShot, be an “interactive” tool used in the office daily. • In the immunization world to have an immunization registry be synonymous with syringe.

8. Registry Deployment 201 • Develop a piece of software doctors will allow us to install. • Send us data. • Continue to gain consent. • Use reports in their day to day immunization business.

9. What stands in the way of success? • Software is being deployed and initial data is collected, then, • Office staff changes • Kids get sick • Priorities change

10. Immunization Registry Deployment • Deployment • Technical • Software Architecture • Software Design • Programmatic • Recruitment • Consent Gaining

11. Understanding Registry Support • Need to be able to do more then answer questions. • Continued presence needed at the office level: • Maintain routine contact, either on the phone or by a visit • Encourage continued and increase use of software as a result of enhancements, oohs and aahs meter shouldn’t be underestimated • Encourage consent gaining

12. Understanding Registry Support • Provide opportunities to interact • Quarterly User Meetings • Newsletters • Conferences • Solidify role in immunization world • Don’t separate from the IAP side of things

13. Project Necessities • Recognizing that you will constantly need to support: • Application – must be responsive • Program objectives – must be a partner • Staff – it is a lot of work, yet they are the ones who are going to maintain the “energy” needed

14. Our Team NOW • Project Management • Project Coordinator/Recruitment • Software Development • Account Managers • Implementation Representatives • Health Educator • Outreach Staff

15. The “WE” of the project • PHS • Project Manager • Project Coordinator • Software Engineer • Database Administrator • Account Manager • Implementation Representative • OCHD – Lead Agency • Project Administrator • Health Educator • Outreach Staff • MCHD – Lead Agency • Project Administrator • NYSDOH Regional Staff and LHU staff

16. Contact Information Katie Reed Director, Public Health Partners In Health Systems PO Box 249 5703 Enterprise Parkway Dewitt, NY 13214 315-446-1612 ext 7217 kreed@phs-us.com