HPHConnect Making Employee Health Benefits Easier to Manage.

1. HPHConnectMaking Employee Health Benefits Easier to Manage.

2. No other health plan can offer you a faster, more effective tool for managing your company’s health benefits. "HPHConnect speeds up enrollment and provides real time information at your fingertips.“ Jennifer Welz, Human Resources Manager, AmberWave Systems Corporation, Salem, New Hampshire   "HPHConnect is incredibly easy to use, confirmations go smoothly, information gets into the system ‘real time,’ and it makes our bills pretty darned accurate!” Anne Civetta, Director of Human Resources, ERG, Lexington, Massachusetts   "HPHConnect has freed up time that our Human Resources team can use to explore new programs and services for our employees.” Peggy Malumphy, Compensation & Benefits Manager, Dana Farber Cancer Institute, Boston, Massachusetts  

3. What Is HPHConnect? HPHConnect is a web-based administrative transaction service that makes the administration of health benefits faster, simpler, and more accurate. HPHConnect is available 24 hours a day, 7 days a week. HPHConnect is secure and maintains user-confidentiality. HPHConnect runs with standard web browser (e.g. Internet Explorer) that supports high-level encryption. HPHConnect lets you spend less time on paperwork and more time focusing on your business. HPHConnect allows your third party administrator or broker to perform any HPHConnect administrative transaction on your behalf. HPHConnect is FREE!

5. You will provide your accounts with a user name and password after you have set up their account.You will provide your accounts with a user name and password after you have set up their account.

11. Account Executive: the next 5 slides walk through disenrolling a subscriber. The talking points are really located in the red text boxes. Account Executive: the next 5 slides walk through disenrolling a subscriber. The talking points are really located in the red text boxes.

14. This slide shows the information that the employer would enter while adding a subscriber and applicable dependents to Harvard Pilgrim. A PCP will need to be chosen when adding subscribers and dependents. Again this functionality will be introduced later this year. Please refer to the internal functionality flyer for definitions on the Roster Verification tool.This slide shows the information that the employer would enter while adding a subscriber and applicable dependents to Harvard Pilgrim. A PCP will need to be chosen when adding subscribers and dependents. Again this functionality will be introduced later this year. Please refer to the internal functionality flyer for definitions on the Roster Verification tool.

15. This slide shows them what they will see if they select "Download Roster." They have the option of downloading three different rosters.This slide shows them what they will see if they select "Download Roster." They have the option of downloading three different rosters.

17. This screen will show the employer all of the employees that have made changes that need to be approved. Changes could be new enrollment, added dependent, changed address, disenrolled dependent, etc. The "Change Type" category will show the employer what the change needing approval is. It is important to note that if the employee made two changes, (address and added dependent), the "Change Type" would only say "New Dependent." The "Change Type" is categorized by priority.This screen will show the employer all of the employees that have made changes that need to be approved. Changes could be new enrollment, added dependent, changed address, disenrolled dependent, etc. The "Change Type" category will show the employer what the change needing approval is. It is important to note that if the employee made two changes, (address and added dependent), the "Change Type" would only say "New Dependent." The "Change Type" is categorized by priority.

19. Existing members will see the page with their current information populated, while a prospective member would have to fill out all of the information below.Existing members will see the page with their current information populated, while a prospective member would have to fill out all of the information below.

24. Employees MUST choose a PCP for themselves and their dependents. If a PCP is not chosen, the employee cannot go further in the application. Again this is only for those enrolling in the HMO or in the POS (in-area).Employees MUST choose a PCP for themselves and their dependents. If a PCP is not chosen, the employee cannot go further in the application. Again this is only for those enrolling in the HMO or in the POS (in-area).

27. How Do I Get HPHConnected? Set-up your HPHConnect account today Just call your Broker or Harvard Pilgrim Account Services Coordinator at 1-800-637-4751. Customer service Answers to your and your employees’ HPHConnect questions are just a phone call away. Call 1-800-676-2769 Monday through Friday between 8:00 a.m. and 5:00 p.m. Stay tuned for more to come! With your feedback, we continue to develop ways to enhance HPHConnect. We’re making great health care a little easier for you!