Understand the Nature of Business and How to Promote your Business Services

1. NCETA Spring 2018 Conference Understand the Nature of Business and How to Promote your Business Services Rick Record Rrecord Consulting Services rick.record01@gmail.com (916) 308-0972

2. Sample Business Need A medical supply company recently negotiated a contract to provide data input, categorize and catalogue data and to order all medical shipments. This contract will bring additional revenue to the company; however, they need additional manpower to meet the new workload. A workflow analysis was conducted and they discovered they would need an additional 20 people able to input, categorize and catalogue data. The company contacts you and places a job order for 20 people with experience to do data entry. They need all 20 to start tomorrow at 8:00 a.m. These are 40 hours per week positions and the company is paying $20/hr., but the work assignment is only for 30 days. How would you respond to the BUSINESS NEED? 2

3. Talking with Employers Program Words Orientation Waiting Room Assessment Barriers to Employment Client or Participant Counselor Job Developer One-Stop Career Center Job Order Employer Words Welcome Meeting Greeting Area Skills Review Reemployment Challenges Job Seeker or candidate Career Consultant Employment Specialist Business Resource Center Open Position 7

4. Services Available: Investment: Initial Consultation Occupation/Interest Testing Career Counseling Job Search Workshop Resume Writing Job Placement Preparing the Product 90% of Resources Average service investment per WIA adult is $3,500. Add $3,500 to $5,000 with training services.

5. Human Resource “Niche” Small Business (0-50) – HR Department (Intimate, Personal, Handholding) Medium Business (51-100) – HR Extension (Partnership, Easy-access, Resources) Large Business (100+) – HR Outsourcing (Cooperation, Coordination, Collaboration) What is Your Business “Niche”? 5

6. Save Time & Save Money • Product Investment Per job seeker $3,500 • Training Investment $3,000 - $5,000 • 2012 Average Cost Per Hire (CPH) $5,100* • Average Interviews Before Hiring: 10 • Average Time: 40 hrs. (40 x $15 = $600) • Average Tax Incentives ($2,400 – $8,400) 6

7. Human Resource Expenses Services: Advertisement Recruitment Pre-screening Application Interviewing Facilities Testing TOTAL Market Rate: $2,500 $1,500 $600 $65/hr. $85/hr. $50/hr. $85/hr. *Average market rates for these products and services. What’s the Bottom Line Savings?

8. Newspaper Advertisement Administrative Assistant: Will report to the Human Resource Director. Responsibilities will include providing administrative support to both the Human Resources Director and the Sr. Director of Operations. The ideal candidate will posses the following qualifications: • Minimum of three years experience supporting upper level management positions is required. • Demonstrated proficiency with Microsoft Windows, MS Word, Excel, and Outlook. • Ability to type a minimum of 40 wpm with accuracy. • Strong attention to detail and the ability to manage multiple priorities. • Ability to maintain confidentiality. • Strong oral, written, and computer communication skills. • Full-time position. Salary: 12.00/hr., M-F 8-5. What would you do to serve the BUSINESS NEED? 8

9. Thank You! Rick Record Rrecord Consulting Services Rick.record01@gmail.com (916) 308-0972