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Call Recording

Voxvalleyu2019s call recording system enables <br>businesses to record every interaction between <br>their agents and customers.

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Call Recording

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  1. Voxvalley’scall recording system enables businesses to record every interaction between their agents and customers.Analyze the recorded calls for monitoring agent performance and understanding customer behavior. Get Voxvalleycallrecording service to understand your customer better! Improve customer experience, increase business performance, and reduce costs. Analyze customer behavior with Call Recording

  2. o Formulate Better Strategies: Monitor all the o Dual-channel Recording: Record participants in a call inbound and outbound calls for understanding what separately. Assess call quality, speech to text works the best for your customers transcription, easier conflict resolution o Quality Lead Generation: Analyze a customer’s o Performance Monitoring: By assessing customer requirement by going through the conversation conversations, companies can rate the performance of again and give a convenient and suitable solution the agents in accordance with KPIs, customer for their needs expectations o Agent Learning & Development: Use the recorded o Enhance Customer Experience: Audit the recorded calls calls on Voxvalley’s phone call recording system and to comprehend your customer better and improve your train new and existing agents by going through the customer retention rate conversations again Features of Call Recording

  3. Industries using Call Recording Stockbrokers & Traders Public safety and emergency services Banking, financial services & insurance Utility Services Healthcare Transportation Contact Centers Law Practices

  4. Benefits Superior Quality: 1 Best success rates, voice quality, and reduced latency Scale at Ease: 2 Grow at will, expand without worrying about infrastructure Best-in-class Support: 3 24×7 customer support via phone, email, and chat Extensive Reporting: 4 Easy to understand, detailed reports sent every day Improve efficiency: 5 Reduce call handling time, make sure your agents have all the right information Easy and quick set up: 6 Convenient setup, get it working in just a couple of minutes

  5. 10000+ white labelling solutions in 45+ countries Why Voxvalley? used by 40 million subscribers& still counting! We develop ground-breaking products that are curated with extensive research on modern day communication needs. Our approach of building a product based on market and technology 10000+ research clubbed with our agile methodology of development makes us stand out with our scalable yet cost-effective solutions White labelling solutions suitable for diverse markets. Please know more by visiting About Us 40 45+ In House Industry Expertise o Multi Tenancy o Million Subscribers Compliance Satisfactory Products o Modern Cloud Infrastructure o Countries Time & Money saving to reach global o Less Investment to upscale o market Register on our Self-CareDeveloper Portaland follow the Reach us at sales@voxvalley.comfor further information.​ available documentation to integrate our SDKs Get Started Now Singapore: +65 6808 5611 USA: +1 415 521 3536 India: +91 40 4020 0617

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