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TRANSITION ASSISTANCE ADVISOR PROGRAM. Kerry Gehring Warrior Support Program Manager National Guard Bureau JFSAP Training September 15-17, 2008. History of Program. Created 2005 – VA requested inside access to NG.
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TRANSITION ASSISTANCE ADVISOR PROGRAM Kerry Gehring Warrior Support Program Manager National Guard Bureau JFSAP Training September 15-17, 2008
History of Program • Created 2005 – • VA requested inside access to NG. • Large numbers of Guard members deploying and redeploying and not knowledgeable about DVA. • Contract developed by DVA/NGB leadership. • MOA signed 5/05, 62 TAAs trained and hired, located in State Joint Forces HQ: • All states/territories have 1 TAA, contract grown to 2 in TX, CA, PA, GA, NY, MN. • Oversight on policy and procedures comes from Warrior Support Office at NGB.
History (cont.) • TAAs facilitated MOUs: • 45 states/territories signed • 7 in progress • 2 N/A • MOU • Solidifies collaboration • Commits partners • Establishes lanes of responsibilities • Protects against changes in leadership
Role of TAA • Build, develop, strengthen coalition in state – VA partners in VHA Med Centers and Vet Centers, VBA, CBOCs, State VA, VSOs. • Establish strong working relationships inside DVA to provide personalized assistance to Guard and family members – don’t send to 800 #s or websites. • Other Coalition building: • Family Programs • JFSAP • CBHCO • ESGR • DOL • Community resources
Role of TAA (cont.) • Educate Guard and family members on DVA • Complex bureaucracy, difficult to understand • Enrollment timeframes • Veterans Benefits Administration • Veterans Health Administration • National Cemetery Administration
NGB/VA INTEGRATED SERVICES DELIVERY MODEL VA/NGB Liaison NGB/VA Liaison State Coalition HHS VISN Mental Health VISN Mental Health SFPD WFPC FACs PHS Vet Centers Governor’s Office Family Readiness Volunteers Child and Youth Svc Federal Services ESGR National Guard Services State Mental Health and Substance Adjutant General NCA State Directors Of VA NG Chaplains VHA VBA DPH Legal Services National Guard State Joint Force Headquarters TRANSITION ASSISTANCE ADVISORS Army Community Service Financial Services Training Support MPF/ MILPO Fed, State, Local & Private Orgs. VSO Information Services Military Medical Community Medical Hold (CBHCO) TRICARE Community Services Community Mental Health DoD Services Civilian Medical Community AW2: Army Wounded Warrior Military Severely Injured Center JFSAP WTU Air Wounded Warrior Military OneSource MFLC All assets in support of the NG member and families
Role of TAA (cont.) • Track wounded Guard from Landstuhl. • Know where our veterans are. • Air and Army Guard – different deployment cycles. • Transition Guard members back to their home states/territories. • Reintegrate back into the Guard. • Transition to civilian life – family, home, work. Full spectrum care is about taking care of our people and maintaining readiness of NG.
Role of the TAA (cont.) Transition Assistance Advisors act as facilitators Providing a liaison service to those who want to assist Service Members and their families Coalition Development NGB Department of VA – VHA, VA, Vet Centers, NCA Department of Labor TRICARE Directors of Psych Health Community Resources Veteran Service Organizations ESGR Family Programs-SFPD, WFPC, JFSAP, FAC, ISFAC Chaplains SERVICES Service Members Families Unit Leadership Family Programs JFHQ Transition Assistance Advisors TRAINING PARTNERSHIPS INFORMATION ACCESS SUPPORT Beneficiary Assistance Matching individuals with needs to those who can support them
Issues Worked by TAAs • Readjustment issues/stigma of accessing mental health services • Substance abuse • PTSD and TBI • Incidents with legal authorities/Alternate incarceration facilities • Suicides • TRICARE – access and resolution • Involved with improving or creating legislation • Employment • Wide variety of other issues – e.g., cremains, DD214s, transporting from WRAMC
Why are TAAs successful? • Provide personalized services/proactive approach. • Not a referral service or call center, but partner. • Joint annual training with VA partners. • Incorporated into all sectors of VA. • Part of CBHCO Team – brought in VA partners. • Ongoing training - monthly conference calls, two different newsletters. • Promote awareness of TAA Program. • Attend national conferences. • Open communication; eagerness to share information and help each other - email network. • Mentorship for new TAAs.
QUESTIONS ??? Kerry Gehring Warrior Support Program Manager National Guard Bureau kerry.gehring@us.army.mil 703.607.0180