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OCS-CS1000 Interoperability TechEd

OCS-CS1000 Interoperability TechEd. Agenda. ICA Overview OCS-CS1000 Architecture Overview Demonstration: Configuration & Management Demonstration: OCS-CS1000 functionality Q&A Session. Accelerate transformation to VoIP and UC Simplify and enhance how people work together

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OCS-CS1000 Interoperability TechEd

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  1. OCS-CS1000 InteroperabilityTechEd

  2. Agenda ICA Overview OCS-CS1000 Architecture Overview Demonstration: Configuration & Management Demonstration: OCS-CS1000 functionality Q&A Session

  3. Accelerate transformation to VoIP and UC Simplify and enhance how people work together Deliver the highest quality experience Extend VoIP and UC across the business Ease UC migration with end-to-end converged services Strategic Alliance Go-to-Market R&D Services

  4. ICA Solution Benefits Personal & Intuitive Single Soft Client Business Grade Telephony Rich & Secure Contextual Communication Enrich communications for voice, video & data Open & Integrated Standards based Integration API integration into business applications 3rd party development program with SIP APIs

  5. ICA Solution Benefits Flexible & Trustworthy Software Centric Integration Single Presence Engine Evolutionary Path to Unified Communications

  6. CS1000 Bringing Value to ICA Capabilities extended to OC clients include: Personal/Team/Departmental telephony features Network Call Queuing/Attendant Services Redundancy and Business Continuity Network Routing/Resource Selection Private & Public Network Interfaces Regulatory or Certification Requirements Contact Center and Business Process Integration Services and Business Process Integration Capabilities include: Federation Services – Interworking with Carrier-based Networks Gateway Services - TDM Gateway Access to PSTN/Private Networks Sensors and Location Services - Network Detection of Device Locations Media Services - OC soft clients access Meet Me conference bridge or IVR applications

  7. Business Grade Telephony Extend CS1000 functionality to MOC Remote Call Control for MOC Gateway Services extended to MOC Broad Portfolio for Unified Communications M-AD Applications N-UM N-CC N-Conf M-UM • Multimedia Applications • Unified Messaging consolidation on AD • SIP Interoperation with ExchangeUM • Integrated Conferencing • UC Contact Center M-LCS M-OCS N-CS 1000 N-CS 2100 N-CS 2000 Communications • Optimized Networking • Integrated UC branch • LCS/OCS optimized load balancing • Secure, resilient data infrastructure N-NAS Data Networking N-Ethernet Routing Switch N-UC Integrated Secure Router

  8. Converged Office – Remote Call Control(Telephony Control from Microsoft Desktop) • Forwarding Calls • Forward all calls • Deflect • Location-Based Forwarding • Telephony Presence • Multimedia Session Initiation Video Communications • Office Applications Integration • Missed Call E-Mail and Click-to-Call Return • Outlook, Word, Excel, SharePoint • Telephony Call Control • Make Call • Answer Call • Clear Connection • Hold Call • Single Step (Blind) Transfer Call • Transfer Call • Conference Call • Generate Digits (DTMF) • Control IP, Digital, & analog phones Remote Call Control – (SIP CTI)

  9. Remote Call Control: Call Flow David calls 6-441-5431 CS 1000 HLOC: 296 1 PSTN David mapped to 6-296-1809 2 NRS MCM queries NRS 3 Mobile CS 1000 HLOC: 441 TDM Phone ESN: 441-5431 IP-Set ESN: 296-1809 MCM Call sent to CS1000 (296) 4 Call routed to CS1000 (441) 5 Active Directory MOC: david@ica.com LCS/OCS

  10. Converged Office – Telephony Gateway Services PSTN Microsoft LCS/OCS With MCM Nortel CS 1000 • Extending IP Telephony to Microsoft Office Communicator • Microsoft OC Telephony (make call, answer call, hang up, transfer, hold, & DTMF) • Extends suite of Nortel Telephony features to Converged Office users (Call Forward No Answer, Attendant Recall, Group call, etc.) • Public/Private SIP Gateway For Microsoft Office Communicator • Enables use of customer voice network and dial plan for Microsoft Office Communicator, extends Least Cost routing capabilities, NCOS, & Outgoing CLID • Provides Call Accounting for OC originated calls. • Active Directory for Numbering Plan Translations • AD used to resolve userid/phone number translations Active Directory Active Directory Unified Messaging Twinning/PCA Twinning/PCA 12

  11. CS 1000 Evolution Moving towards a software based model Open hardware platforms, signaling and O/S Integration of applications to enable UC Continue to improve Reliability, Security, Openness & Simplicity Media Gateways continue provide wide TDM features and operation Meridian 1 Communication Server 1000 Productivity, Interoperability, Manageability

  12. CS 1000 Call Servers • Provides Call Processing, Telephony Features & Application Integration • Scalable up to 22,500 IP users per call server • Redundant and non-redundant configurations • Intel Pentium Mobile & IV processor based CS 1000E (IP Signaling Server running on COTS) • CS 1000M – for evolution of existing TDM base • Evolution of our Meridian 1 to support VoIP • Scalable up to 15,000 IP users • Supports up to 16,000 digital or analog users • Leverages existing hardware for low cost migration to VoIP CS 1000M (Option 61)

  13. CS1000 Signalling Server • Signaling & Routing for IP Telephony • Application support • H.323 Gatekeeper • H.323/SIP Gateway • NCS • SIP RDS • Unistim TPS (IPL) • Management application • Available in following form factors • CP-PM – Intel Pentium Mobile based (1.4 GHz) • COTS – HP or IBM standalone option. CPPM SigServer CPPM Call Server MGC with DSP DB

  14. CS1000 Media Gateways • Survivable Remote Gateway (SRG) 50 • Small Branch Offering • SRG 50: Up to 80 Survivable IP Users • Access and feature parity to main CS 1000 in normal mode • Supports IP and Analog • Survivable IP User Support • Basic survivable feature set for IP terminals in LOCAL Mode • Media Gateway • (MG) 1000E • Up to 22,500 Survivable IP users • Analog, digital & IP support • Full featuresurvivability • Up to 50 per network • Optional integrated call server supports entire network failover • Media Gateway Controller (MGC) with DSP’s provides improved channel density Media Gateway (MG) 1000B • Up to 400 Survivable IP users • Analog, digital & IP support • Full feature survivability • Up to 256 branches • Supports local processing of TDM and digital clients • Integrated local call server • Media Gateway Controller (MGC) with DSP’s provides improved channel density Broad Gateway offering supports deployment flexibility at branch sites with Integrated Network Failover Support

  15. Integrating with CS 2100 Remote Call Control Soft Phone PSTN OCS PSTN OCS/ HMC SIP CTI + SIP Call Control SIP CTI OC OC SST IDP SST IDP Media Gateway User A User A VoIP CS 2100/ SL-100 CS 2100 Voice IP Phone, IAD, ATA, or TDM Voice Trials August 2007 General Availability 4Q07 Trials September 2007 General Availability 4Q07 Build on existing investments and infrastructure Desk phone control by Office Communicator client Office Communicator as a soft phone for mobile worker Extend capabilities to other business applications Know how and when to best communicate with contacts, with flexibility of client devices

  16. Optimized Networking UC Integrated Branch (Secure Router 4134) OCS Load balancing (Nortel Application Switches) Application Accelaration (Business Continuity System, Nortel Application Accelerator) Resilient IP Core (Nortel Ethernet Switching) Mobility (Nortel Wireless LAN 2300 AP & WSS) Security (VPN gateway, Secure Router)

  17. Transform Your Branch Before After • 7average number of devices IT staff manages at the branch office. • Consolidate and simplify with UC Integrated Branch • Reduced Capex & Opex • Superior Quality Of Experience • Embedded Microsoft Intelligence • High performance with multiple functions PSTN WAN Firewall Media Gateway/ Call Server PSTN WAN Router Server w/ Microsoft Mediation L2 Switch with POE Desk Phone Desk Phone Wireless Access Point Wireless Access Point Email Email IM IM Conferencing Conferencing

  18. UC Branch architecture role Enterprise secure UC Cloud Centralized Call Server (OCS at HQ) Secure SIP (SIP over TLS over TCP) Secure Media (SRTP) Clients interact with OCS Server directly Mediation Server connects to MG Connects UC Cloud to PSTN (via media gateway) Works only when OC Client makes call to PSTN Call received on PSTN Translates Secure SIP to simple SIP Transcodes (RTA<->G.711) It is a B2BUA Media gateways only interact with Mediation Servers OC WLAN IP PBX PSTN Fax HQ CS1000 OCS ICA UC Integrated Branch Ethernet Security Quality of Experience Management WAN Advanced Routing Media Gateway

  19. ICA Deployment Architectures Centralized Enterprise Regionalized Enterprise Distributed Enterprise Global Enterprise

  20. Centralised Enterprise: Small Site Architecture Resilient IP Core Data Center Active Directory Mediation Server PSTN OCS07 SE Media Gateway CS1000 Call Server CS1K Signalling Server Unified Messaging Exchange/ CallPilot/UM2000 Conferencing NMC/LiveMeeting Telephony: Softclient (OCS) & IP-Set (CS1K rel 5) Conferencing: Adhoc (OCS), Scheduled (LM/NMC) Unified Messaging: ExchangeUM / UM2000

  21. Centralised Enterprise: Small Site Architecture IP-Sets IP-Sets MOC MOC Wiring Closet Data Center Active Directory Mediation Server PSTN OCS07 SE ES470 Media Gateway ERS5500 CS1K Call Server CS1K Signalling Server ERS2500/4500 Secure Router Unified Messaging Exchange/ CallPilot/UM2000 Conferencing NMC/LiveMeeting Remote User Internet MOC UC Clients: Soft (MOC 2.0) & IP-Set (Nortel Phase II) Remote Access: Secure Router VPN termination Access Control: User/Device Authentication, Authorisation

  22. Centralised Enterprise: Mid Size Site Architecture Resilient IP Core Data Center Active Directory Mediation Server PSTN OCS07 EE Consolidated Media Gateway NAS 3408 CS1K Call Server CS1K Signalling Server Unified Messaging Exchange/ CallPilot/UM2000 Conferencing NMC/LiveMeeting Internet Resiliency: OCS07 EE Consolidated Server Pool Conferencing: PSTN, non-federated access (NMC) Application Switching: OCS EE Server Pool loadbalanced with NAS

  23. Centralized Enterprise: Corporate Campus Architecture Resilient IP Aggregation Resilient IP Core Blg#1 DataCtr Blg#2 DataCtr Resiliency: OCS EE Expanded Server Pool OCS/LCS EE Expanded Server Pool PSTN PSTN A/V Conf IIS Web Conf BE-SQL FE Resiliency: CS1000 Campus Redundancy CS1000E CS Core 1 CS1000E CS Core 0 Active Directory NAS Cluster Alternate SS/NRS Mediation Server Primary SS/NRS Exchange UM CallPilot/UM2000 MG1000E MG1000E NMC* Cluster Resiliency: NMC & LM8 conferencing clusters Access Edge/Web Conf A/V Conf Edge Remote Access: Federated/External Access Secure Router Internet

  24. Architecture 2 – Regionalised Enterprise Regional HQ Corporate Campus Internet PSTN PSTN PSTN

  25. Regionalised Enterprise Regional HQ Data Center Regional HQ Wiring Closet ERS8300 Regional HQ DataCtr PSTN WLAN2330 AP CS1000E (Inactive) ERS8600 Alternate SS/NRS MG1000E Secure Router Internet

  26. Architecture 3 – Distributed Enterprise Large Branch PSTN Corporate Campus Internet PSTN PSTN Small Branch PSTN

  27. Distributed Enterprise: Corporate Campus Architecture Resilient IP Core Resilient IP Core PSTN PSTN Blg#2 DataCtr Blg#1 DataCtr OCS/LCS EE Expanded Server Pool OCS/LCS EE Expanded Server Pool A/V Conf IIS A/V Conf IIS Web Conf BE-SQL Web Conf BE-SQL FE FE Active Directory Active Directory CS1000 CS Core 1 CS1000 CS Core 0 NAS Cluster NAS Cluster NMC* Cluster NMC* Cluster Primary SS/NRS Primary SS/NRS Access Edge/Web Conf Access Edge/Web Conf MG1000E MG1000E NAS Cluster NAS Cluster A/V Conf Edge A/V Conf Edge Exchange UM UM2000 Pool Mediation Server Pool Mediation Server Pool Exchange UM CallPilot/UM2000 Pool Secure Router Secure Router Internet Internet

  28. Distributed Enterprise: Branch Architecture Integrated Voice/Data Voice + Data Integrated Voice/Data +OCS PSTN Internet PSTN Internet PSTN Internet MG1000B/E Secure Router Secure Router 4134 Secure Router, SRG, BSG, ERS5500 ERS2500/4500 ERS2500/4500 ERS2500/4500 ERS2500/4500 IP Sets –SIP/UniStim IP Sets –SIP/UniStim IP Sets –SIP/UniStim OCS07 softclients OCS07 softclients OCS07 softclients

  29. Architecture 4 – Global Enterprise Corporate Campus Regional HQ Branch Office

  30. Global Enterprise: Corporate Campus Architecture Resilient IP Core Resilient IP Core PSTN PSTN Blg#2 DataCtr Blg#1 DataCtr OCS/LCS EE Expanded Server Pool OCS/LCS EE Expanded Server Pool A/V Conf IIS A/V Conf IIS Web Conf BE-SQL Web Conf BE-SQL FE FE Active Directory Active Directory CS2100 CS Core 1 CS2100 CS Core 0 NAS Cluster NAS Cluster NMC* Cluster NMC* Cluster Primary SS/NRS Primary SS/NRS Access Edge/Web Conf Access Edge/Web Conf MG1000E MG1000E NAS Cluster NAS Cluster A/V Conf Edge A/V Conf Edge Exchange UM UM2000 Pool Mediation Server Pool Mediation Server Pool Exchange UM CallPilot/UM2000 Pool Secure Router Secure Router Internet Internet

  31. Global Enterprise: Regional HQ Architecture IP-Sets IP-Sets Softclients Softclients Data Center Wiring Closet PSTN PSTN OCS EE Active Directory ES470 CS1000E CS Core 1 WLAN2330 AP CS1000E CS Core 0 NAS3408 Alternate SS/NRS Primary SS/NRS MG1000E MG1000E ERS2500/4500 Remote User Web Conf A/V Conf Edge CoMo/ i2050 client MOC Secure Router Internet

  32. Global Enterprise: Branch Architecture PSTN Internet MG1000B Secure Router ERS5500 ERS2500/4500 ERS2500/4500 IP Sets –SIP/UniStim OCS07 softclients Small Branch Office Medium Branch Office Large Branch Office PSTN Internet PSTN Internet MG1000E Secure Router ERS5500 ERS2500/4500 ERS2500/4500 ERS2500/4500 IP Sets –SIP/UniStim IP Sets –SIP/UniStim OCS07 softclients OCS07 softclients

  33. OCS-CS1K Demos

  34. Nortel TechEd Demo Topology Internet Onsite Demo Equipment VPN Router 221 POE Switch 1140 VoIP Phones Network Core Infrastructure OCS 2007 Proxy w/ MCM 3.0 OCS 2007 SE DC, DNS Mediation Server Exchange 2007 2 Laptops W/MOC 2007 Event RAS Fire wall Filter Router ECM NMC Signal Server CS 1000 R5 IP PBX

  35. High Level Implementation Process

  36. Drill Down on Key Implementation Steps NRS Configuration Call Server Configuration MCM Configuration User Configuration AD CS 1000

  37. Quick User Experience Demo Telephony Gateway Call Forking Click To Call

  38. Closing Remarks Intent was to … Provide update on ICA Collaboration Provide brief ICA solution overview Highlight ICA architectural topologies Demonstrate OCS-CS1000 provisioning Demonstrate OCS-CS1000 functionality

  39. Questions?

  40. Backup Slides

  41. OCS Call Signalling: Call FWD Mark (OC) Mark (IP-Set) • CS1000 receives call from PSTN for Alice Alice (OC) OCS07 Alice (IP-Set) Mediation Server Nortel CS1000 Person X (IP-Set) +142571111111 1 PSTN

  42. OCS Call Signalling: Call FWD Mark (OC) Mark (IP-Set) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set Alice (OC) OCS07 Alice (IP-Set) Mediation Server 2 Nortel CS1000 Person X (IP-Set) +142571111111 1 PSTN

  43. OCS Call Signalling: Call FWD Mark (OC) Mark (IP-Set) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS Alice (OC) OCS07 Alice (IP-Set) 3 Mediation Server 2 XXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX INVITE +142571111111@ICA.com SIP/2.0 To: +142571111111@ICA.com; user=phone From: +61733418332@ICA.com XXXXX XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

  44. OCS Call Signalling: Call FWD Mark (OC) Mark (IP-Set) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS • OCS performs normalization and RNL for Alice Alice (OC) OCS07 4 Alice (IP-Set) 3 Mediation Server 2 Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

  45. OCS Call Signalling: Call FWD Mark (IP-Set) +14253739334 Mark (OC) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS • OCS performs normalization and RNL for Alice • OCS sends 181 (Call_Fwd Ack) to CS1000 Alice (OC) OCS07 Alice (IP-Set) 3 Mediation Server 5 2 Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

  46. OCS Call Signalling: Call FWD Mark (IP-Set) +14253739334 Mark (OC) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS • OCS performs normalization and RNL for Alice • OCS sends 181 (Call_Fwd Ack) to CS1000 • OCS uses Call_Fwd rule and sends INVITE to Mark’s OC endpoints 6 Alice (OC) OCS07 Alice (IP-Set) 3 Mediation Server 5 2 XXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX INVITE +14253739334@ICA.com SIP/2.0 To: Mark@ICA.com; user=phone From: +61733418332@ICA.com xxxxxxxxxxxxxx P-Asserted-ID: tel: +61733418332 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

  47. OCS Call Signalling: Call FWD Mark (IP-Set) +14253739334 Mark (OC) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS • OCS performs normalization and RNL for Alice • OCS sends 181 (Call_Fwd Ack) to CS1000 • OCS uses Call_Fwd rule and sends INVITE to Mark’s OC endpoints • OCS sends INVITE to MS and CS1000 6 Alice (OC) OCS07 Alice (IP-Set) 3 Mediation Server 5 2 XXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX INVITE +14253739334@ICA.com SIP/2.0 To: +14253739334@ICA.com; user=phone From: +61733418332@ICA.com xxxxxxxxxxxxxx P-Asserted-ID: tel: +61733418332 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX 7 Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

  48. OCS Call Signalling: Call FWD Mark (IP-Set) +14253739334 Mark (OC) • CS1000 receives call from PSTN for Alice • CS1000 rings Alice’s IP-Set • CS1000 sends INVITE to MS and OCS • OCS performs normalization and RNL for Alice • OCS sends 181 (Call_Fwd Ack) to CS1000 • OCS uses Call_Fwd rule and sends INVITE to Mark’s OC endpoints • OCS sends INVITE to MS and CS1000 • CS1000 rings Mark’s IP-Set 8 6 Alice (OC) OCS07 Alice (IP-Set) 3 Mediation Server 5 2 7 Nortel CS1000 Person X (IP-Set) +61733418332 1 PSTN

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