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Catherine Cleary – Founder . Understanding Eating Difficulties and Disorders. 126 Osmaston Road Derby DE1 2RF 01332 367571. About First Steps Derbyshire. Only charity in Derbyshire that support people with eating difficulties and disorders.
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Catherine Cleary – Founder Understanding Eating Difficulties and Disorders 126 Osmaston Road Derby DE1 2RF 01332 367571 www.firststepsderby.co.uk
About First Steps Derbyshire • Only charity in Derbyshire that support people with eating difficulties and disorders. • Founded in 2004 as a fortnightly support group by people who have personal experience of eating disorders (inc parents and carers) • Developed by service users who experienced a lack of service provision within local statutory and community services. • Volunteers (35) trustees (8) and staff (7) have personal experience of eating disorders. • Supports people to achieve sustainable health where they are able to consider training, employment and volunteering opportunities. • Feedback from members states that empathy and understanding of eating disorders makes a difference to the effectiveness of treatment www.firststepsderby.co.uk www.firststepsderby.co.uk 2
Services Offered by First Steps • Twice weekly support groups. Inc. support for families and friends. • Community awareness raising • Email, Text & Face book Support. • Live Chat and Forums on our Website. • Basic healthy eating information. • Creative Expressive Therapies. • Yoga and relaxation. • Intensive Community support • Befriending (online and face to face). • Partnership work and consultation • Complementary therapies (Eg: massage/shiatsu/reflexology). • Outreach sessions . • Arts and crafts groups. • Self-help library. • Coffee mornings. • Positive Activities • Educational DVDs • Information for schools, colleges and Universities. • Volunteering opportunities for service users and progression planning into Employment. • Training and development for volunteers, staff, trustees and professionals www.firststepsderby.co.uk
Light Bulb Moment! To enrich the live of others by using personal knowledge and experiences. www.firststepsderby.co.uk
What is Needed? • Hard work and determination • Passion and Enthusiasm • Dedication • Patience • Time to build on contacts and resources • Long term commitment • Capacity and Capability • Funds to sustain yourself • A hide like a rhino! www.firststepsderby.co.uk
Before You Start • Community Action Derby • SDVSMHF • Other organisations • Networking at local health events • Critical “Friends” • Charity Commission • Business Link www.firststepsderby.co.uk
Avoid Duplication • Research what already exists in your area • Will your project fill a genuine gap in local services? • Avoid competing for limited funds • Visit other organisations in other areas • Work in partnership with others www.firststepsderby.co.uk
Write down all ideas without editing or prioritising Refine the groups until you have three or four core groups Write one sentence to capture the key message for each group Work the three sentences into one paragraph to define your Mission statement Aims, Vision and Mission www.firststepsderby.co.uk
Business Planning What Will Success look like for First Steps? • In One years time • In three years time • In five years time • In ten years time • Monthly Action Plans • Budgets and cash forecasts “failing to plan is planning to fail” www.firststepsderby.co.uk
Legislation • Constitution • Policies and Procedures • Bank Account • Board of trustees • Regular meetings (with minutes) • Annual General Meetings • Business Plan • Funding Plan • Registration with Charity commission www.firststepsderby.co.uk
Awareness, Awareness, Awareness! • Local Media inc: TV, Radio, magazines • Newsletter and flyers • Attending events • Health Promotion days • Training events • Visiting other organisations • Text, email, face book • Make a nuisance of yourself! www.firststepsderby.co.uk
Evidence • Testimonials/Thank you letters • Evaluations • Community Surveys • Service user steering groups • Photos/video footage/TV • Data collection including demographics • Case studies • Great Place to work/volunteer surveys • Accounts and Finances www.firststepsderby.co.uk
Working in partnership with Derbyshire Health Care Foundation Trust • Three year contract 2011 – 14 • Criteria: Complex needs as a result of severe anorexia nervosa • Covering the whole of Derbyshire Outcomes • Reduction in hospital Admissions & Re-admissions. • Reduction of dependency on GPs and other statutory services. • Reduction of associated mental health conditions • Reduction of people on sick leave or claiming benefits • Greater range and choice of value for money services and treatments • Greater involvement from service users • Increase opportunities for volunteering www.firststepsderby.co.uk
Be Prepared • To take risks • To be rejected (frequently!) • To face resistance • To make mistakes • To be different • To bare your soul • To stand up for what you believe in www.firststepsderby.co.uk
Any Questions? www.firststepsderby.co.uk www.firststepsderby.co.uk 15