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Cisco Unified Communications Licensing Enhancements

Cisco Unified Communications Licensing Enhancements. John Sunzeri, Product Manager June 3, 2010. Agenda. Cisco User Connect Licensing What is it Benefits to you & customers Pricing for Specific Applications Migrating to User Connect Licensing 3 & 3 Upgrade Offer

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Cisco Unified Communications Licensing Enhancements

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  1. Cisco Unified Communications Licensing Enhancements John Sunzeri, Product Manager June 3, 2010

  2. Agenda • Cisco User Connect Licensing • What is it • Benefits to you & customers • Pricing for Specific Applications • Migrating to User Connect Licensing • 3 & 3 Upgrade Offer • User Connect Licensing and Video • Cisco Unified Workspace Licensing • Enhancements • Price changes • Promotion • Resources and Promotion

  3. Cisco User Connect Licensing WHAT HOW WHEN • Available as products in Unified Communications System Release 8.0 become available • Note: Cisco Unified Communications Manager (UCM) will offer UCL beginning with UCM 7.1.5 • Method of purchasing a la carte (individual products) by licensing per user • Most Unified Communications products • Prices change to include software and licensing per user: IP telephony, mobility, conferencing, presence, clients and messaging • Customers can migrate from basic DLU to User Connect Licensing • Combine User Connect Licensing with Unified Workspace Licensing in the same cluster • Count number of users and public space / analog devices

  4. Products Not Available for User Connect Licensing • Not moving to user-based license: • Cisco Unified Contact Center Enterprise • Cisco Unified Customer Voice Portal • Cisco Unified IP IVR • Cisco Unified Videoconferencing • Express products – Unified Communications Manager Express, Cisco Unity Express, etc. (Cisco Unified Contact Center Express already follows a user-based licensing model)

  5. Partner Benefits • Improves ease of doing business with Cisco • Easier to order the customer solution - no need to quote server software, DLUs, ports, options • Reduces operational costs • Easier implementation, management and configuration of licenses • Increases opportunities • Easier to reach and talk with new decision makers

  6. Customer Benefits Offer the right applications to the right users to maximize value Flexible Easier to acquire and add applications as business need dictates Ensures consistent pricing across the portfolio Simple Increased Productivity Less time to track and manage licenses

  7. Things to Know • Cisco Unified Communications System Release 8.0 will only be available with User Connect Licensing • Both a la carte and subscription (UCSS) upgrades are supported in User Connect Licensing • A la carte upgradesare now based on the User Connect Licenses the customer owns • Mostly, Unified Communications Software Subscription will be much more economical way for customer to plan and budget for upgrades

  8. License Enforcement • Leverages the existing (pre-8.0) license enforcement mechanisms • You order User Connect Licenses. We ship and enforce DLUs. • Select those most likely used in first 12 months after deployment • Future - products will become “user-aware.” At that point, additional enforcement will happen. If you fail to comply with the rules today, the customer may be impacted in the future.

  9. Pricing for SpecificApplications

  10. IP Telephony licensing model shifting from device licensing (DLU) to User Connect Licensing (UCL) Enhanced IP User list price: $210/user Basic IP User list price: $125/user Cisco Unified Communications Manager Business Edition User: $235/user Public Space, Analog Users (same as CUWL): Public Space User list price: $150/user Analog User list price: $40/user All users in Cisco Unified Communications Manager will now have combination of above licensing and/or CUWL licenses. IP Telephony and User Connect Licensing

  11. Basic IP User is intended for analog->IP migrations or other users requiring few IPT capabilities. License limited to 6901, 6911 models Enhanced IP User is principle license for IPT user and is not limited by phone model. License for single Cisco IPT or third party phone of any model. Adjunct User License can be added to Enhanced IP User license for additional endpoint, softclient or mobile phone. List price $85/user. More on IP Telephony Users…

  12. Messaging and User Connect Licensing Unity Connection list price: $75/user Unity list price: $100/user Includes EVERYTHING: unlimited ports, high availability/failover, languages, integrations, etc. Simply count required mailboxes and multiply by price point Price points facilitate Unity Connection as the lead messaging product

  13. Conferencing and User Connect Licensing Conferencing model shifting entirely from concurrent users (ports) to user-based (profiles) Audio user list price: $80/user Video user list price (in addition to audio): $30/user Web conferencing separate in 8.0 (WebEx and on-premise). Not part of base Unified MeetingPlace 8.0 product Port ratio for Cisco Unified MeetingPlace 8.0: 1 port for every 10 users, and WebEx Meeting Center is 4 internal ports and 1 external port for every 100 users for the period of 36 months. Port ratio for Cisco Unified MeetingPlace 7.0: 1 port for every 10 users for audio and video, and 1 port for every 20 users of web conferencing Simply count how many people need to schedule meeting and order a user for each

  14. Presence is $60/user No server license or DLUs required for presence -- $60 is all included Client pricing is unchanged– it was already user based A client is treated like a phone If it is a first phone, the enhanced IP phone license covers it If it is a second phone, it is an adjunct device Presence, Clients and User Connect Licensing

  15. Mobile communicator client list price is $50/user Includes the client and server license and access rights Dual mode phones are $150/user ($200 for full UC) Single Number Reach (SNR) included in Enhanced and Basic User licenses (does not require additional adjunct licenses) Mobility and User Connect Licensing

  16. Migrations to User Connect Licensing

  17. Case 1 - Migrating From DLU to UCL + CUWL • Scenario: Customer migrating from Unified Communications Manager to UCL + CUWL STD cluster. No current UCSS. • Migration Path: Order appropriate migration part numbers, mixing CUWL and UCL as desired, and mandatory UCSS/ESW on all users. • May take advantage of promo pricing in this case for UCL users. Migration Path • Order: • - 250 User Connect License Migration part numbers (promo price) • - 250 CUWL STD Migration part numbers • 50 Public Space/Analog Migration part numbersUCSS on all users UCM 8.0 UCM 7.1(4) or earlier - 250 User Connect Licenses - 250 CUWL STD Licenses - 50 Public Space, Analog Devices (550 total users) - 500 IP Phones - 50 Public Space, Analog devices (550 total users)

  18. Case 2 – Migrate From Multiple CUWL + DLU clusters TO Single CUWL + UCL Cluster Order: - New software version via Product Upgrade Tool (PUT) CUWL on UCM 7.1(4) AND CUWL + UCL on UCM 8.0 • Order: • User Connect Licensing Migration part numbers, OR CUWL Migration SKU’s as desired • Public Space, Analog Migration part number • UCSS on all part number • 500 CUWL Licenses • 500 User Connect Licenses • - 50 Public Space, Analog Devices • (1050 total users) DLU on UCM 6.x - 500 CUWL Users (CUWL cluster) 500 IP Phones with DLU’s (DLU cluster) - 50 Public Space, Analog devices (1050 total users)

  19. Case 3 – Customers with existing UCSS • Order software copies via Product Upgrade Tool (PUT) • UCSS was already user based • Customers upgrade to UCL based on UCSS Upgrade Path UCM 8.0 UCM 7.1(4) or earlier 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses Order upgrade via PUT

  20. Case 4 – Customers without UCSS, option 1 • Buy user-based upgrade • Pay full upgrade price for each user, typically 50% of new user cost • Now migrated to UCL on the new version Migration Path UCM 8.0 UCM 7.1(4) or earlier Order 500 User Connect License Migration part number 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses

  21. Case 4 – Customers without UCSS, option 2 • Buy discounted user based upgrade (with 3 & 3 Upgrade offer) • Required to purchase 3 year UCSS contract at the same time • Now migrated to UCL on the new version • ALWAYS cheaper than the full priced upgrade, plus provides future version upgrades Migration Path UCM 8.0 UCM 7.1(4) or earlier Order 500 User Connect License Migration discounted part number + UCSS 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses

  22. 3 & 3 Upgrade Offer • What: • Upgrade to 8.0 using a new bundled package offer of $3/user* for license, and 3 year Unified Communications Software Subscription** (UCSS) at standard pricing • “3 & 3 Upgrade” offer is available for these select Cisco Unified Communications 8.0 products: • - Cisco Unified Communications Manager and Business Edition • - Cisco Unity Connection and Cisco Unity to Cisco Unity Connection 8.0 (“3 & 3 Upgrade”offer does not apply to Cisco Unity 8.0) • - Cisco Unified Presence • - Cisco Emergency Responder • When: • Available as Unified Communications 8.0 products ship • Offer ends when each individual 8.0 product above reaches End of Sale *Exception: $6 per user for Cisco Unified Communications Manager Business Edition migration pricing where user licensing includes Unity Connection ** Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS

  23. 3 & 3 Upgrade Offer (cont’d) • How to position the offer: • - Always lead with CUWL migration • - CUWL includes version upgrade at no additional charge • - CUWL migration can be mixed with 3 & 3 Upgrade and User Connect License • - Every upgrade discussion is an opportunity to move any or all of the customer’s users to CUWL • - If customers will not migrate to CUWL, then “3 & 3 Upgrade” should be the second option. Customers always have the option to migrate to CUWL at a later time. • - Third option is to purchase upgrade software (if offered) priced at ~50% of User Connect Licenses

  24. “3 & 3 Upgrade” vs. User Connect License Upgrade Value Comparison • $10,200 in savings! • PLUS you receive 3 years of UCSS, which provides you access to major software upgrades as they become available • “3 & 3 Upgrade” is clearly the cost-effective method of upgrading to 8.0 • UCSS provides even greater value if upgrading more than once during a 3 year period. Cost savings result in $27,500! *This assumes the customer already has Cisco Unified Communications Essential Operate Service (ESW) UCM – Unified Communications Manager

  25. User Connect Licensing and Video

  26. Changes to Video Licensing ‘Video only’ deployments of Unified Communications Manager will remain Increasingly video deployments will co-exist with customers’ production voice deployments Video endpoints will be licensed as users Several license types for video only and mixed voice/video clusters

  27. Video User Connect Licensing • Video Desktop User list price: $295/user • For any video device on user’s desktop.* • Video Telepresence Single Screen User list price: $650/user • For a single screen conference room unit.* • Video Telepresence Multi-Screen User list price: $1,100/user • For a multi-screen conference room unit.* • Telepresence Only Starter Bundle list price $14,750 • Includes 2 Cisco Unified Communications Manager nodes, 50 Video Desktop Users. * Added in lieu of Basic or Enhanced IP User License.

  28. Enhancements toCisco UnifiedWorkspace Licensing

  29. Enhancements

  30. Price Changes • Net $50 increase over 3 years gives you: • More than twice as much audio and video conferencing • More web conferencing with a choice A. Cisco Unified MeetingPlace web conferencing, or B. Cisco WebEx Web Conferencing for 3-years

  31. External Internal/VPN WebEx Node for MCSWebEx with Unified MeetingPlace Option Cisco WebEx Collaboration Cloud Performance Bandwidth Policy, Security WebEx Node for MCS WAN MeetingPlace Audio/Video

  32. Benefits More flexible than ever! Combine User Connect Licensing with Unified Workspace Licensing No separate cluster when ordering Unified Workspace Licensing User Connect License migration options are available

  33. Things to Know • Must purchase Cisco WebEx Node for MCS to get Cisco WebEx Meeting Center • Can order more Cisco WebEx internal and external ports • Must purchase Unified Communications Software Subscription (UCSS) for all users when mixing CUWL+ User Connect Licensing • Unlimited ports - audio conferencing now entirely user based • Messaging failover now included in UCL. No longer an extra “option”.

  34. Existing Professional Edition Users Request additional audio and video ports – email cuwl-support@external.cisco.com Can access Cisco WebEx Meeting Center and Cisco WebEx Node for MCS for duration of UCSS contract CUWL Professional future-proofs the customer’s investment in Cisco conferencing Take advantage of Cisco Intercompany Media Engine

  35. Resources and Promotion

  36. Getting Started Review resources available Contact existing CUWL users about new enhancements Ensure your organization can support the new licensing model Start selling today!

  37. Promotions • CUWL Migrate NOW promotion • - Provides 50% discount on select CUWL migrations license SKU’s to close deals to migrate installed base. This is a price change in the price tool and discount will be reflected in all incoming orders. • - Available in all theaters. • - Effective September 8, 2009 to July 31, 2010 • 3 & 3 Upgrade Offer

  38. Resources • User Connect Licensingwww.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/user_connect_licensing.html • Cisco Unified Workspace Licensingwww.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/workspace_licensing.html • Licensing Partner Communitywww.myciscocommunity.com/community/partner/collaboration/licensing • Partner Email AliasUCL-support@external.cisco.com CUWL-support@external.cisco.com

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