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Project Management for Technical Communicators. Tim Bombosch, PMP bombosch@hotmail.com San Francisco STC June 16, 2004. Project Management for Technical Communicators. Why project management Project management basics Planning your project Next steps Resources. Why PM? Core TC Skill.
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Project Management for Technical Communicators Tim Bombosch, PMP bombosch@hotmail.com San Francisco STC June 16, 2004
Project Management for Technical Communicators • Why project management • Project management basics • Planning your project • Next steps • Resources
Why PM? Core TC Skill • How do we define ourselves? • Writers • Technology • Tools • Design • Project Managers?
Why PM? A Few Questions How often do you experience • Quality concessions late in a project? • Delays and other changes because of unplanned changes from your development team?
Why PM? More Questions Are these changes due to poor • Tool or technology skills? • Project management?
Why PM? Sustainable Quality • The best staff and tools do not guarantee quality. • Project shortcomings result most often from poor project management.
Why PM? Project Control Sound project management promises better control over: • Quality • Schedule • Budget
Why PM? Organizational Power • Outsourcing • Negotiation • Strategic value to enterprise • Less conflict, less stress
Basics: Triple Constraints Time Resources Scope/Quality
Basics:Five PM Processes Execute Plan Activity Control Close Initiate Time
Phase Initiate Plan Output Broad plans, specs, estimates, resources Project plan, supporting detail, plan approval Basics: Project Life Cycle
Basics:Project Baseline Project Baseline is Your Bible • Detailed plan for who, what, where, when, how long, and how much • Requires sign off from all necessary stakeholders • Changes to baseline must be approved by relevant stakeholders
Basics:Project Baseline • Project Baseline is Your Bible • Measure progress against baseline • Variance from baseline requires corrective action
Basics:Project Baseline Project Baseline is Your Bible • Quality = Conformance to requirements. • No gold-plating!
Basics: Projects are Iterative Initiate Plan/Baseline Control Execute Close
Basics:Five PM Processes Execute Plan Activity Control Close Initiate Time
Information Plan • Preliminary budget, schedule, resources • Project goals • Descriptive, not prescriptive
Information Plan Analyze: • Audience • Needs • Tasks
Information Plan Decisions to make: • Media selection • Deliverables
Project Plan: First Draft Info Plan Sequence Schedule WBS Duration Est. 1st Draft Resource Planning Cost Est. Budget
Project Plan: Second Draft Other Planning Factors: • Risk • Quality • Change Control • Outsourcing
Project Plan: Approval • May go through several iterative phases before all parties approve • Once approved • Move on to execution and control • Plan is declared the project baseline, requiring strict change control for further amendments
Next Steps: Major Activities Plan Execution Project Control • Status reports • Change control • Approve baseline changes
Next Steps: Major Activities Quality Control • Measure results against requirement quality standards • Qualityassurance testing Risk Management • Monitor risk factors • Make contingency plans
Resources • Project Management Body of Knowledge (PMBOK) • www.pmi.org • UC Santa Cruz Extension • JoAnn Hackos: Managing TechnicalDocumentation Projects