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Telecommunications for the future - 4. Rob Parker CERN IT Division. User requirements. Some questions How do we categorize users of existing telecommunications services? What else do these users need in terms of connectivity? What new applications might emerge?
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Telecommunications for the future - 4 Rob Parker CERN IT Division
User requirements • Some questions • How do we categorize users of existing telecommunications services? • What else do these users need in terms of connectivity? • What new applications might emerge? • Which new applications are likely to be embraced by users? R. Parker - CERN
Categories of Usersfixed connections • everyone needs voice communication • all “office” workers will have a high speed network connection at work • they will want similar facilities at home, and • if they “tele-commute”, it will be essential to provide these facilities, at reasonable cost • estimate: at most 20% of the population fall into this category • they will want 100kbit/sec to 1 Mbit/sec at home R. Parker - CERN
Categories of Usersfixed connections • some of Category 2 will be itinerant • they will require a remote connection somehow, at 100kbit/sec to 1 Mbit/sec • many users (50%?) will require occasional PC access • 50-100 kbit/s should be enough for these needs R. Parker - CERN
Categories of Usersmobile connections • everyone needs voice communication • will therefore have a mobile phone • a small proportion (10%?) need high bandwidth mobile data connectivity • will typically have a laptop • will make do with lower speed connection if high bandwidth is not available R. Parker - CERN
Categories of Usersmobile connections • a large proportion might need occasional mobile data connectivity (not necessarily high-bandwidth) • occasional emails • consulting information; shopping • these users will probably have a PDA R. Parker - CERN
Driving forces behind new mobile data applications • increased bandwidth for multimedia applications, for example • “always on” (ie. connection-less) to allow quick transactions • timeliness when instant response is required • location-based services the network can find the location of a mobile telephone to within about 50 metres R. Parker - CERN
Mobile multimedia applications • mobile video telephony • is there a real demand for this? • remember what has happened to fixed line videophones! R. Parker - CERN
Time-critical mobile applications • stock quotes • urgent emails and less time-critical: • news • weather • And even less time-critical: • timetables • hotel reservation R. Parker - CERN
Location-based mobile services • can provide information about services near to the user’s current location: • hotels • restaurants • transport facilities • tourist information • local events R. Parker - CERN
Application Protocols Several protocols are already in use for simple database queries: • SMS query • Wireless Application Protocol (WAP) • i-mode R. Parker - CERN
SMS query • crude, but satisfactory for many simple applications • Eg. Timetable look-up • does not require connection • fairly fast • inexpensive R. Parker - CERN
WAP • designed to give Web style access for mobiles with limitations: • Small screen • Limited graphic capability • Low speed data access • connection oriented, so slow • the phone limitations will soon be resolved • has WAP a future? : people want real Internet access R. Parker - CERN
i-mode • “Always on” • inexpensive • gives a reasonable approximation to real Internet access • very successful in Japan • could it give guidelines for a WAP upgrade? R. Parker - CERN
User Profiles R. Parker - CERN