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Learn about Outcome Mapping, an intentional design approach for monitoring and evaluating projects. Understand impact, outcomes, outputs, activities, and inputs to improve organizational performance and influence boundary partners. Get inspired by Jeff Conklin's approach.
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An introduction to Monitoring and Evaluation in Outcome MappingApplied and adapted use Bern, 15 April 2010
Applied Monitoring Vision and Mission IMPACT OUTCOMES OUTPUTS ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Applied Monitoring Vision and Mission IMPACT OUTCOMES Boundary Partners OUTPUTS INFLUENCE CONTROL ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Applied Monitoring Vision and Mission IMPACT OUTCOMES Performance Your programme’s functioning as an organizational unit OUTPUTS ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Applied Monitoring Vision and Mission IMPACT OUTCOMES Strategy The effectiveness of how you are attempting to influence boundary partners OUTPUTS ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Applied Monitoring Vision and Mission IMPACT OUTCOMES Outcomes Change you influence in the boundary partners OUTPUTS ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Adapted Monitoring • For example… • You have no baseline • Are in complex situations where relations of cause and effect are unknown • Are a non-hierarchal organisation
Situations in which this… Vision and Mission IMPACT OUTCOMES OUTPUTS ACTIVITIES INPUTS Intentional design Time Inspired by Jeff Conklin, cognexus.org
Vision and Mission OUTPUT OUTPUT OUTPUT ACTIVITY OUTPUT ACTIVITY OUTCOME OUTCOME OUTCOME OUTCOME OUTCOME OUTCOME OUTCOME INPUTS ACTIVITY OUTPUT INPUTS ACTIVITY INPUTS INPUTS
You monitor by • Watching social actors for changes in their behaviour, relationships, actions, policies or practices • Focusing on the outcomes you are achieving • Working backwards from outcomes to determine how you contributed to that change, rather than attempt to attribute the change to your activities • And then deciding how to improve strategy and organisational performance in order to achieve outcomes
Evaluation is the least developed of the three stages of Outcome Mapping, formally at least. • Limited to designing the Evaluation Plan.
Elements of an Outcome Mapping Evaluation Plan www.idrc.ca/evaluation
But as with monitoring, the outcome concept is wonderfully adaptable. • It can potentially serve the three principal evaluation modes.
Examples of formal evaluations • Treatment response for problematic use of ecstasy, ketamine and gamma-hydroxybutyrate in Australia • Six civil society projects in Bosnia and Herzegovina • Community development program with Roma and non-Roma communities in Bosnia and Herzegovina • OM applied as a planning, monitoring and evaluation tool to the CejaAndina project in Carchi, Ecuador • A working group on 'values’
Examples of adaption of Outcome Mapping in evaluation • 7 international networks – 2 based in Latin America, 2 in Europe, 2 in Asia, and I in the USA. • 8 programmes of five grant makers – Oxfam Novib, IDRC, Ford Foundation, Hivos, and the Open Society Institute • Their 130+ social change and development grantees • Outcomes not predefined
Evaluation • ■ Internal outcomes • ■ External outcomes • ■ Their significance • ■ The organisation’s contribution
In these evaluations we “harvested” descriptions of who changed what, when and where, its significance and the contribution of the organisation. • In addition, we substantiate the outcomes with independent third parties who have a working knowledge of the change and how it came about. • We mappedprocesses of change to understand how outcomes reinforce or undermine each other.
Thank you! For more information, examples of use and to share your experienceswww.outcomemapping.cawww.idrc.ca/evaluation Ricardo.Wilson-Grau@inter.nl.net