ABOUT MENTOR

2. ABOUT MENTOR Established Transit ITS Solutions Provider ∙ 400+ systems & 75,000 mobile device installations worldwide ∙ Deployed solutions in fleets of 5 vehicles to fleets of 5,500 vehicles ∙ Over two decades of experience ∙ 135+ employees

3. WHY MENTOR Established Transit ITS Solutions Provider • Great references from a large transit user group • 20+ years of project management and implementation experience • Manufacture our own hardware and software for quality assurance • Proven all-in-one solution for transit agency needs • Excellent customer service with 24/7 support

4. SMALL LARGE MEDIUM • The HOP • YOLOBUS • CityBus Greater Lafayette • Ben Franklin Transit • CARTS • STA • Laketran • JAUNT • The Wave • STS Charlotte • MTA LI Bus • Paratransit Inc. • TARC • TARTA • Paducah • LYNX • HSR • MBTA • WMATA • MTA Maryland • Microsoft Shuttle • METRO St. Louis • New Jersey Transit • Metro Houston • PACE • Access Calgary • AC Transit • Iowa DOT • Lake Erie Transit • Metro Bus • Blacksburg Transit • Battlecreek Transit • Valley Transit • Citibus • TransFort • RADAR • BC Transit • St. Joseph Transit • City of Corona • Duplin County • LeeTran

5. CityBus Greater Lafayette Customer service was the biggest issue with our previous provider. So far, I have been very pleased with the pace of the new implementation. We have a great working relationship with Mentor Engineering. “ ” - Martin Sennett, General Manager at CityBus

6. Lake Erie Transit I love Mentor's customer service and would definitely recommend working with Mentor to others. “ ” - Rania Alkhouri, Dispatch Manager and Scheduler at Lake Erie Transit

7. MetroBus St. Cloud MTC With Streets, you look at the screen, you select a vehicle, you see who's driving it; you know where they're going and where they've been. It's all about efficiency. “ ” - Tony Kellen, Director of Operations and Technology, MetroBus

8. LYNX Central Florida Regional Transportation Authority Now we can advertise that we can track any bus, any time, 365 days a year. That helps us tremendously and makes us more responsive to our riders. “ ” Dave Burnett, Deputy Chief of Operations, LYNX

9. HSR Hamilton Street Railway We've had a lot of positive feedback from our customers about the automated stop announcements. They all like to know where they are and which stop is coming up. “ ” - Carol Wildeman, Senior Project Manager, Hamilton Street Railway

10. The HOP Hill Country Transit District We have more data and more data accuracy, which gives us the ability to operate more efficient routes and runs. This increased efficiency has allowed us to add runs without increasing the number of drivers. “ ” - Luis Pino, Technology Manager at The HOP

11. Blacksburg Transit The bus drivers just don't want to run without their Ranger MDTs. “ ” - Tim Witten, Special Projects Manager, Blacksburg Transit

12. YOLOBUS With Streets, if a bus breaks down, the system updates the ride guide passenger website so that customers relying on that bus know there is going to be a delay. “ ” - Erik Reitz, Transit Planner, Yolo County Transportation

13. CCRTA Cape Cod Regional Transit Authority Riders watch for the bus on their online map and know when to leave their house...it's not just important for drivers and dispatchers to share the information, but the customers have it too. “ ” Larry Harman, Co-director GeoGraphics Laboratory

20. Vehicles • Activity • Location • Summary • Pull in/out • Mileage • Schedule • Block • Run • Work (Paddle) • Roster • NTD • Service Level Info • Scheduled Revenue Miles • Scheduled Revenue Hours • Block • Passenger Count • Passenger Count Average • Actual Revenue Miles • Revenue Miles Average • Revenue Hours Average • Events • Idling • Speeding • Route Adherence • Schedule Adherence

23. Hear T-Box

28. Watch MyRide Demo

32. Watch Wayside Sign Demo

33. Watch LCD Sign Demo

34. Paratransit MDT/AVL Solutions

35. MBTA Massachusetts Bay Transportation Authority “ The Mentor solution was selected again because it works. We were definitely happy with how things had gone with the last contract and we have a good rapport with the company. ” - Jacqualyn Dunlop, Director of Transportation at Greater Lynn Senior Services (GLSS),

36. Access Calgary “ I’ve been involved in many different technology projects, and Mentor’s project management team is superb. ” - KarimRayani, Manager at Access Calgary

37. Arlington Handitran “ From the onset I've been very impressed with Mentor's support staff. They were incredible during the implementation. Responsive and helpful in monitoring all aspects of the project, they are terrific to work with. ” - Paul Price, Transit Operations Support Supervisor, Arlington Handitran

38. CCRTA Cape Cod Regional Transit Authority “ Mentor has fine engineers and a fine product. It’s a reliable system and system implementation. Mentor really follows through each time. It’s a cultural attitude that isn’t common in the industry but one we really appreciate. ” Larry Harman, Co-director GeoGraphics Laboratory

39. YRT York Region Transit “ We did a survey of the staff who all agreed that service has improved. The vehicle tracking is definitely one of the most beneficial features and, from a management perspective, we also like that we can monitor driver's speeds. ” - Rajeev Roy, Manager of Transit Management Services at YRT

40. ABS Ashland Bus System “ Scheduling and dispatching trips is very easy and simple. It has freed up time for us to do many other things because we know we can send a trip in five seconds then go back to what we were doing. ” - Michele Whitlock, Operations Manager, Ashland Bus System

41. Knox County Knox County Community Action Committee Transit Being able to more effectively monitor our on-time performance is something we use the most because it allows us to take steps to get back on track quickly. “ ” - Karen Estes, Senior Manager, Knox County CAC Transit

42. Lee Tran “ It has made our organization more efficient. With the new AVL system, we're now able to check the real-time status of drivers and, if we see a time issue developing, we can make schedule adjustments to ensure on-time service. ” - Jill Brown, Operations Manager, LeeTran

43. MCHRA Mid-Cumberland Human Resource Agency “ Without XMM I would be lost. When you get used to having the kind of functionality XMM provides, it would be hard to be as effective without it. ” - Cheryl Hunter, Operations Coordinator, MCHRA Public Transit

44. CLIENT ROI: • 24% increase in revenue trips per hour • 32% decrease in customer complaints • 35%+ time-savings in same-day trips • On-time performance greater than 99% • 50% time savings in dispatch functions

45. SOFTWARE INTEGRATION Our systems integrate with all major scheduling software including: • RouteMatch • Ecolane • Mobilitat • Engraph • In-House • Trapeze • StrataGen • CTS

46. IN THE VEHICLE “ • With this technology drivers can hit a button, see the exact location of their pick up and go, saving time and fuel. • Bill Hearndon, Director of Paratransit Operations, LYNX ”

47. MOBILE COMPUTING MENTOR RANGER® & MENTOR MOBILITY • Electronic manifests enable on-the-fly schedule changes • Automated data collection for simple and accurate reporting • GPS for vehicle tracking improves safety and vehicle productivity • In-vehicle navigation with voice prompts keeps drivers on-time • Screen is disabled when vehicle is moving to reduce driver distraction

48. LOGON

49. ELECTRONIC MANIFEST

50. MANIFEST DETAILS