1 / 32

Auditing E-Government

Auditing E-Government . Updating the life-cycle risks on e-Government Erna J. Lea. Agenda. Background Database Challenges Life-cycle risks on e-Government E-Government development around the world UN survey Update e-Government Risks Coorperation with EUROSAI WGITA

morela
Download Presentation

Auditing E-Government

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Auditing E-Government Updating the life-cycle risks on e-Government Erna J. Lea 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  2. Agenda • Background • Database • Challenges • Life-cycle risks on e-Government • E-Government development around the world • UN survey • Update e-Government Risks • Coorperation with EUROSAI WGITA • Where to go from here 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  3. Initiated by INTOSAI Standing Committee on IT Audit at its 11th meeting in November 2002 “Investigate the SAIs different attitudes and experiences in auditing e-Government with a view to propose new projects for the Committee as to issuing guidance and sharing best practice in this area” Auditing e-Government - Background e-Government is the online exchange of government information with, and the delivery of services to, citizens, businesses and other government agencies 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  4. Auditing e-Government - Background • A report was presented for the Committee at its 12th meeting in 2003 • Identifying main challenges and risks in auditing e-Government • Suggesting projects for the Committee to take up within • Sharing information and knowledge in the e-Government area • Developing audit perspectives, methods and practices on e-government • Training and education • Joint international audits 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  5. The Committee took up three projects: Collecting and distributing e-Government audit reports Collecting and distributing e-Government material in general Developing best practices in auditing e-Government rather than produce “checklists” for auditing e-Government - focuse on specific questions and risks related to e-Government - Life-cycle-risks A Task Force was set up coordinated by the SAI of Norway and with the SAIs of United Kingdom USA Canada India Sweden as project members Auditing e-Government - Background 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  6. Auditing e-Government - Database • database for material retention • template to ensure the database is populated consistently • keywords to provide a search capability • expandable for future use for other materials and projects in this area • make use of material in the database to develop further audit methods and perspectives Important for the SAIs themselves to contribute in submitting their own reports into the database The database can be accessed at: http://www.nao.org.uk/intosai/edp/dbase/user/Publications.asp 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  7. Auditing e-Government - Life-cycle risks Life-cycle risks • Assigned specific risks (170) related to auditing e-Government as they may surface in different levels and through different phases of implementing e-Governmental projects and solutions • Ie report on http://www.nao.org.uk/intosai/edp/dbase/user/Publications.asp 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  8. Auditing e-Government - Challenges ahead – as seen in 2005 The success of the project was defined as to whether all SAIs (including those outside the Committee) contributed to populate and made use of the database • Make the database a useful tool in exchanging scopes, audit criteria and experiences of SAIs and governments in developing e-Government • Updating the risk-document • Maintenance of the database 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  9. Updating the risk-document Life-Cycle risks in e-Government 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  10. Broad Risk Areas • Initiating and supporting e-Government investment proposals • Implementing e-Government services • Consequences of performing e-Government services 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  11. Characteristics of E-Government Systems • Consists of open systems which are exposed to more and different risks than traditional systems • Widespread use of technology provides new challenges to governments, organizations and auditors • Widespread distribution increases the need to provide security, control, and privacy 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  12. Initiation Initial articulation of intention and vision Planning and Implementing Resources, Inter-operatibility, info sharing Operations Reliable day to day and progressive integration Monitoring Build-up of services and meeting needs Life-Cycle of e-Government Projects Monitoring Initiation E-Government Project Life-Cycle Operations Planning and implementing 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  13. Life-Cycle risks in e-Government Adresses issues systematically at all 4 stages: • Initiation • Planning and implementation • Operations • Monitoring on both • state/governmental level • departemental level 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  14. E-Government development around the world • More countries are using information and communication technologies to • provide information to their citizens • to provide the possibility of online financial transactions • to include citizens in e-consultation and e-decisionmaking 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  15. UN survey 2008From e-Government to Connected Goverancewww.unpan.org/egovernment.asp 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  16. UN survey 2008 • An effectiv connected government is about a ”better and bigger” front-end and a ”smaller and smarter” back-end • The end-goal of all e-Government and connected governance must remain better public service delivery • The real benefit of e-Government lies not in the use of technology but in its application to processess of transformations 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  17. UN survey 2008 • Governments are moving forward in e-government development around the world – BUT progress is slow • Only a few government have made necessary investment to move from e-governments applications to a more integrated connected governance stage 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  18. Large differences between the five regions in terms of readiness 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  19. Large differences between the five regions in terms of readiness • Of the top 35 countries • European countries made up 70 % • Sweeden, Denmark, Norway and US top 4 • Asian countries made up 20 % • The sucssess of Eoupean countries are largely due to investments in: • Infrastructure • citizen-friendly portals • online applications • back office integration 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  20. Modest upward movement – 189 countries online a greater number of countries were in the middel to top one third in e-participation utilization Still 82 % in the lower one third US scored highest followed by Rebublic of Korea due to strenght in e-information and e-consultation Citizen engagement – the e-participation 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  21. The Scandinavian countries have taken the lead in the web measure index taking three of the top four positions Countries must continue to improve their national and ministry portals and websites to keep up with the demands of their citizens All of this must be provided on a secure, seamless, integrated and confidential network. Countries that do not maintain this constant push to provide more online applications and tools will be left behind Web Measurement Assessment 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  22. Number of Countries with Interactive Services 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  23. E-Consulting Services 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  24. Transactional Services 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  25. E-Government Service Delivery 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  26. Transactional Services: Top 10 Countries 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  27. E-Decision-Making • Only 11 per cent committed themselves to incorporating the results of e-participation into the decision-making process • For e-government to be successful, governments should engage their citizens and incorporate their views, expectations and concerns into policies. This knowledge will build greater trust and confidence between citizens and their governments. 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  28. Update e-Government Risks - decided at 18th meeting in WGITA • Attend EUROSAI IT-Workinggroup meeting • Update the 170 risks to fit the EUROSAI framework “The e-Government risk-cube” by October 2009 • Send draft updated risks for exposure among WGITAs members in November 2009 • Deadline for comments medio January • Present updated report at WGITAs 19th meeting in Bejing 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  29. ”The Cube” development of an algorithm Headed by the SAI of Poland - NIK Cooperation with EUROSAI IT Working Group 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  30. Cooperation with EUROSAI IT Working Group - status • Linking “The Cube” to the work on WGITA Risks adds value • Working with different options, for ie: • the linkage could be done assigning each risk (ca 170) to the 27 cube cells • assigning each risk to the flowcharts’ steps to which each algorithm description page is assigned • EUROSAI IT WG has not made intended progress in developement of the tool uptill date 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  31. Update e-Government Risks- where to og from here • WGITA updates the e-Government risks in the present structur • Responibility of Task Force on e-Government – Norway coordinates the work • EUROSAI WG is welcome to make use of WGITAs material to find appropriate linkage • Report back at next meeting in WGITA 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

  32. Questions/Thank You Erna J. Lea Deputy Director General Office of the Auditor General of Norway Tel: +4722241070 E-mail:Erna.Lea@riksrevisjonen.no www.riksrevisjonen.no 19th WGITA-meeting Beijing April 2010 - Auditing e-Government

More Related