Webinar Training Series NetBorder Express Version 4.0

1. Webinar Training SeriesNetBorder Express Version 4.0 March 29, 2011

2. Today’s Speakers Julien Nephtali Product Manager Sangoma Technologies Tel: +1.514.288.7111 x236 @: julien.nephtali@sangoma.com Kerry Garrison VP Strategy 888VoipStore Tel: 888-VOIPSTORE @: kerry@voipstore.com

3. Agenda • VoIP Gateways Explained • NetBorder Express Introduction • New Features with Version 4 • Obtaining NetBorder Express • 888VoipStore Partner Presentation • Closing • Q&A

4. The role of VoIP Gateways in today’s networks • The world of telecom is moving to VoIP • IVRs, Conferencing Servers, PBX, Call Centers, etc. • Very large installed base of Legacy Networks (aka the PSTN) • As the transition to VoIP occurs, New and Legacy networks need to co-exist and communicate • VoIP Gateways are “translators” or “bridges” between Legacy and VoIP Networks

5. Required functions of a VoIP Gateway • Connect to PSTN and support various line interfaces and protocols: • Lines: FXO/FXS, BRI, Digital T1/E1 • Protocols: Analog (loop start, line supervision), ISDN, MFC/R2 • Connect to VoIP network and support Ethernet interface and protocols • Lines: Ethernet • Protocols: UDP, TCP, SIP, RTP, RTCP, T.38, RFC2833, etc. • Perform Digital Signal Processing in between • Detect DTMF • Perform Echo Cancellation • Fax Detection, • Silence Suppression and Comfort Noise Generation • etc.

6. Agenda • VoIP Gateways Explained • NetBorder Express Introduction • New Features with Version 4 • Obtaining NetBorder Express • 888VoipStore Partner Presentation • Closing • Q&A

7. Introducing NetBorder Express • It is Sangoma’s Enterprise Class TDM to SIP VoIP Gatewayproduct • NetBorder Express is a Software Application • It leverages off-the-shelf computer servers components to operate as a full-featured VoIP Gateway: • Computer Server and an OS • Add Sangoma Telephony Boards • Run NetBorder Express Install Wizard and Configure via Web GUI

8. NetBorder Express Illustrated 1 Get a server

9. NetBorder Express Illustrated Analog 2 • Install Telephony Card: • Digital T1/E1 • Analog FXO / FXS • ISDN BRI Digital BRI Legacy Network (PSTN) TDM via Sangoma boards 1 Get a server

10. NetBorder Express Illustrated Analog 2 • Install Telephony Card: • Digital T1/E1 • Analog FXO / FXS • ISDN BRI Digital 3 Install and Configure BRI VoIP Network Legacy Network (PSTN) SIP via Ethernet card TDM via Sangoma boards 1 Get a server

11. Advantages of NetBorder Express • VoIP Applications run as software on computer server platforms • Leverage Moore’s law • Flexibility, Agility • Low to High density, mission critical VoIP applications run as software today • IP PBXs (3CX, Snom, etc.) • IVRs (Voxeo, Nuance, etc.) • Large Scale Call Centers (Genesys) Sangoma brings the same flexibility and agility to the VoIP Gateway category

12. Advantages of NetBorder Express • Can be installed and integrated with the VoIP application on the same server • Tight level of integration • Configuration, Installation, Management, Web GUI, etc. • More efficient installation • Improved power usage • More cost effective NetBorder Express is a unique VoIP G/W platform for Integrators, Resellers and OEM’s

13. Enterprise IP PBX Deployment VoIP Gateway IP-PBX Application + A200Analog Card Other VoIP App PSTN Analog SIP via Ethernet card Collocation of NetBorder Express and App OfficeLAN

14. Integration Example (www.snom.com)

15. Large Scale Call Center Deployment VoIP Gateway ACD Voice Mail + IVR Digital Card Call Center Softswitch Dialer PSTN Several T1 / E1 SIP via Ethernet card Agent Pool Dedicated Server(s) for NetBorder Express OfficeLAN / WAN

16. Integration Example (Call Center) VoIP Gateway OCS Stream Manager + Digital Card GVP Sip Server GAD PSTN Several T1 / E1 SIP via Ethernet card Agent Pool Dedicated Server(s) for NetBorder Express OfficeLAN / WAN

17. Agenda • VoIP Gateways Explained • NetBorder Express Introduction • New Features with Version 4 • Obtaining NetBorder Express • 888VoipStore Partner Presentation • Closing • Q&A

18. NetBorder Express (NBE) Features New with NBE 4.0 Current NBE Features • BRI on A500, B700 boards • R2 on A100 Series boards • T.38 Fax relay • Analog B600 • J1 ISDN PRI on A100 Series boards • FXO Calibration • HTTP Digest • PSTN • Analog FXO/FXS with A200 board • T1/E1 ISDN with A100 series boards • VoIP • TCP,UDP or TLS • SIP per RFC 3261 • RTP or SRTP • DTMF per RFC 2833 • Windows 32bit and 64bit • Microsoft Lync compatible

19. New with 4.0 New PTSN Interface and Protocols • ISDN BRI on A500 and B700 boards • Widely deployed in Europe for Small and Medium Enterprises (SME) • MFC/R2 on Digital E1on A100 series boards • Widely in use in South America • Japan ISDN PRI (INS-1500) • Widely in use in ... Japan! Market and Sell your Integrated Products Globally!

20. New with 4.0 Support for B600 Boards • Sangoma’s B600 boards have 4 FXO and 1 FXS ports on 1 single card • It’s the perfect solution for compact, low density, lowcost IPBX solutionsfor the small enterprise • Use only 1 PCI or PCIe slot • 4 FXO to connect to telco • 1 FXS to connect to legacy equipment

21. New with 4.0 T.38 Fax Relay • Sending and Receiving Faxes is still very important for a lot of businesses today • T.38 protocol is required to send faxes reliably over a VoIP Network • NBE 4.0 converts PSTN faxes to T.38 faxes (also called fax relay) • A T.38 fax server application receives and converts back to an image or a file that can be printed, emailed, etc. • With this feature, NBE 4.0 integrates with SIP based Next Generation T.38 fax server applications

22. New with 4.0 Other Features • FXO Line Calibration • Not all FXO lines from telcos are created equal, when there is a mismatch between the Sangoma board settings and the telco. Voice quality suffers. • WEB GUI in NBE 4.0 incorporates a button to automate the configuration of the Sangoma board to match the FXO lines from the Telco • Improved Overall Voice Quality • HTTP Digest Authentication • As VoIP networks get more prevalent, security also becomes a concern • When NBE tries to place a call to the IPBX, the IPBX can request a challenge to NBE to authenticate itself • Delivers improved security of SIP network in the enterprise

23. Hardware and Protocols Support Summary (new with NBE 4.0) Integrate, Market and Deploy NBE worldwide!

24. Sangoma H/W requirements • All Sangoma Cards have the option/or not to include Hardware Echo Cancellation • Hardware Echo Cancellation option is required with NetBorder Express • Delivers Superior Voice Quality • Relieves Server CPU to perform other more important tasks related to the VoIP application

25. Coming with NBE 4.1 (April ‘11) • Smart Software Updates • Maintain specific configuration across software updates • Prior, had to re-enter configuration • Configuration can be exported and imported via Web UI. • Support for Linux CentOS 5.5 32 bits • Cover IT departments that prefer Linux over other OS • Reduce costs Presently undergoing customer BETA testing

26. Operating Systems Support Summary Windows • Windows XP 32 bits • Windows 7 32 bits • Windows 7 64 bits • 2003 Server 32 bits • 2008 Server 32 bits • 2008 Server 64 bits Linux(coming with NBE 4.1) • CentOS 5.5 32 bits This information can be found in NBE Release Notes

27. Agenda • VoIP Gateways Explained • NetBorder Express Introduction • New Features with Version 4 • Obtaining NetBorder Express • 888VoipStore Partner Presentation • Closing • Q&A

28. New with 4.0 New Licensing Model • FREE License • Simplifies trials and lower density deployments • PAID Licenses • Locked to 1 server (or host) via MAC address • No more version control for S/W upgrades • License good for life • No longer sell cards and license bundles • Order Sangoma cards separately • Ordering Flexibility • Inventory Management Flexibility

29. New with 4.0 Obtaining NetBorder Express FREE software license • For up to 12 simultaneous sessions • Called NBESOHO license • Full NBE version, no feature limitation • Download, Install, Configure, Go! PAID software license • For more than 12 sessions • Order license • Get 25 digit code (called license ID) and download instructions • Download NBE and Key, Install NBE, Apply Key, Configure, Go!

30. NetBorder Express Licenses Order Sangoma Telephony Cards Separately

31. Licensing examples

32. Downloading NBESOHO

33. For More Information • Web Site : http://sangoma.com/nbe • Wiki : http://wiki.sangoma.com/nbe • Sales : sales@sangoma.com • Support : techdesk@sangoma.com

34. Agenda • VoIP Gateways Explained • NetBorder Express Introduction • New Features with Version 4 • Obtaining NetBorder Express • 888VoipStore Partner Presentation • Closing • Q&A

35. 888VoipStore Presentation

36. Closing • VoIP Gateways are essential elements in the transition from Legacy to VoIP networks • NetBorder Express is Sangoma’s Enterprise Class VoIP Gateway • Leverages Sangoma Telephony H/W • Runs on Standard Computer Servers • Brings Software Application Agility • High Level of Integration for OEMs • NBE 4.0 adds many new significant features to the mix: • Line and Protocol support (BRI, R2, Japan ISDN) • T.38 Fax Relay • Ease of deployment with new licensing scheme • NBE Product Page: http://sangoma.com/nbe

37. Q&A • Follow us on: http://twitter.com/Sangoma http://www.facebook.com/SangomaTech

38. Draw • Thank you for joining our Webinar today • The winner of the Apple iPod Nano is...

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