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Duty of Care

Duty of Care. Safety Workshop Phillip Ryan Chief Executive Officer Responsible Gaming Networks. RESPONSIBLE GAMING NETWORKS. Agenda. Focus of this speech Learnings from the inside Issues lifecycle Government responses The solution Value chain exploitation Player Protection Key

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Duty of Care

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  1. Duty of Care Safety Workshop Phillip Ryan Chief Executive Officer Responsible Gaming Networks RESPONSIBLE GAMING NETWORKS

  2. Agenda • Focus of this speech • Learnings from the inside • Issues lifecycle • Government responses • The solution • Value chain exploitation • Player Protection Key • Victorian situation RESPONSIBLE GAMING NETWORKS

  3. Learnings • Hold our ground • Create decoys • Delay the inevitable • Exploit the market • Nothing happens by accident • 20-year licences generate arrogance • Let the Government take the heat • Business Model not sustainable RESPONSIBLE GAMING NETWORKS

  4. Issue Lifecycle & Responses Issue Lifecycle & Responses INTENSITY GOVERNMENT UNDER PRESSURE PUBLIC DEBATES MEDIA COVERAGE VOCAL MINORITY TIME RESPONSIBLE GAMING NETWORKS

  5. Issue Lifecycle & Responses Issue Lifecycle & Responses TIPPING POINT INTENSITY GOVERNMENT REGULATION GOVERNMENT UNDER PRESSURE PUBLIC DEBATES MEDIA COVERAGE VOCAL MINORITY TIME RESPONSIBLE GAMING NETWORKS

  6. Issue Lifecycle & Responses Issue Lifecycle & Responses TIPPING POINT VIC, SA INTENSITY GOVERNMENT REGULATION GOVERNMENT UNDER PRESSURE NSW QLD PUBLIC DEBATES NZ TAS MEDIA COVERAGE USA WA VOCAL MINORITY TIME RESPONSIBLE GAMING NETWORKS

  7. Learning • Strategic Focus • Local education programs • Leverage national opportunities

  8. Government Responses • Firstly, a focus on venues • Operating hours • Lights, clocks • Advertising • ATMs • No major impact • Then turned to a focus on machines • Bet limits, spin rates, number of machines, bank note acceptor limits etc • No major impact RESPONSIBLE GAMING NETWORKS

  9. The New Agenda • Now the focus on Players • Focus on player pre-commitment limits • Player loss limits – daily, weekly etc • Duration of play limits – hours per day, week etc. • Ministerial Council on Gambling • Research Program on pre-commitment • Analysis of Gambler Pre-Commitment Behaviour, June 2006 • 77% of Victorians support compulsory pre-commitment limits (88% support voluntary limits) RESPONSIBLE GAMING NETWORKS

  10. Value Chain exploitation RESPONSIBLE GAMING NETWORKS

  11. A Dynamic Public Policy RESPONSIBLE GAMING NETWORKS

  12. Learning • The focus has changed • The public supports pre-commitments • Pre-commitment offers a dynamic public policy solution.

  13. Player Protection Key RESPONSIBLE GAMING NETWORKS

  14. Player Protection Key • Electronic Key – unique for each player • Plug-and-Play Device • Connects directly into USB outlet • Eliminates need for a card reader • Massive storage capacity (2 Gigabytes) • One Key for all multiple forms of gambling • EGMs, Wagering, Lotteries • One Key for all channels of distribution • Physical machines, PCs, PDAs, interactive TVs. RESPONSIBLE GAMING NETWORKS

  15. Player Protection Key • Biometric identification of owner • Eliminates sharing of ID amongst players • On-board fingerprint scanner • On-board storage of biometrics • On-board storage of pre-commitment limits • On-board storage of all gambling activity • On-board microprocessor & data encryption • On-board multiple digital certificates • No charge to Player or the Government RESPONSIBLE GAMING NETWORKS

  16. Card Systems • Disadvantages of Cards • Cards can be easily copied/skimmed • Cards & PINs can be swapped between gamblers • Cards require an additional card reader • Cards have a very limited storage capacity • Cards do not operate with a single standard • Cards limited to a single gambling provider’s network • Cards use dangerous digital cash RESPONSIBLE GAMING NETWORKS

  17. Learning • “Smart technologies” provide a pre-commitment solution, not just “smartcards” • There is a new product on the market • Player Protection Key

  18. Victorian Licence Review • Minimal Industry submissions • No machine manufacturers • Only one technology supplier • Our Submission to Industry Review • Focused on a reduction in player loss • Player pre-commitment • Structural efficiency • Protection of government revenue • Creation of a single operator model RESPONSIBLE GAMING NETWORKS

  19. Problem Gambling & Revenue

  20. Creative Solutions

  21. Questions • Questions? • Phillip Ryan • Chief Executive Officer • Responsible Gaming Networks • Melbourne, Victoria • p_ryan@responsible.com.au • Mobile 0417 313 726

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