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Nuts & Bolts of Online Surveys. PRISM Brownbag April 24, 2009 Delia Dumitrescu (dumitrescu.5@polisci.osu.edu). Why Online Surveys?. Cheap research opportunity Boost data obtained through interviews Possibility for experimental work Virtually unlimited cross-national comparisons
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Nuts & Bolts of Online Surveys PRISM Brownbag April 24, 2009 Delia Dumitrescu (dumitrescu.5@polisci.osu.edu)
Why Online Surveys? Cheap research opportunity Boost data obtained through interviews Possibility for experimental work Virtually unlimited cross-national comparisons Widespread internet access access to difficult-to-reach populations
Online Survey Companies http://www.wac.ohio-state.edu/workshops/survey_of_surveys/ Survey Gizmo (free package) Survey Monkey (free package) Zoomerang (free package, but data kept for limited number of days) Lime Survey (free altogether) Checkbox Snap Survey
Survey Gizmo: Question Types • Virtually every type of question • Single response (e.g. Likert) • Multiple responses • Tables of questions • Ranking • Visual comparison • Text/Essay • http://www.surveygizmo.com/s/124603/prism
Questions: Practical Issues • Question randomization on page • Option randomization • Trigger questions + • Hidden questions on page • Required questions • Question editing: • Coding • Text – Beware of copy/pasting MS Word
Overall Survey: Practical Issues • Skip pages • Branching • Appearance • Colors/ Fonts • Languages • Forward only surveys • Informing subjects on progress • IMPORTANT: check that survey is working on multiple OS
Data: Practical Issues • Quick reports: frequencies & graphs • http://app.sgizmo.com/reports/27611/127173/AT073EN6RSYBL3RA1Q8KW7642Y5RSU/?ts=1240508336 • Format: csv • Checking for multiple responses: • Cookies? • Respondent ID
Increasing Respondents’ Confidence • Login from polisci website • http://polisci.osu.edu/grads/ddumitrescu/survey_info.htm • How to send mass e-mails (and avoid the dangers of “spamming”): • “Send personally” • E-mail groups
Resources • Prism brownbag survey on the intra-net (pdfs) • Surveygizmo.com – tutorials, FAQs, forum (replies within a reasonable time delay) • Survey questionnaire design: • PS 702! • The Psychology of Survey Response (2000) • Asking Questions...(2004) • Online surveys: Mail & Internet Surveys (2007)
Conclusions • Inexpensive and time effective method of data collection • Significant resources out there to help with the design of effective web surveys • Potential liabilities: respondent interest in the survey (loss of focus), respondent identity, multiple responses