Safeguarding your digital life and your computer’s well-being

1. Safeguarding your digital life and your computer’s well-being Presented by Mark Levine M&H Global tech solutions January 2019

2. Introduction to M & H Global Tech solutions Mark Levine, Principal 20+ years technology experience Serving both business and residential clients Set up computers, networks, & business systems Partner with industry leaders such as Dell, Comcast, etc.

3. Cyber security tipsProtect your computer and its contents!

4. SIMPLE TIPS TO PROTECT YOUR COMPUTER AND ITS CONTENTS • Make sure all antivirus, anti-malware and anti-spyware programs are installed and current/updated • Ensure that passwords are not too easy or predictable (like “password” or “12345”) • Sign out of any online email accounts at the end of every session • Do NOT SHARE passwords with unauthorized users • Make sure your network name is not the manufacturer’s or your family’s last name. It is fine to use a variation of your company’s name • Create a network password specific for your system

5. Additional protections PASSWORD PROGRAMS ARE AVAILABLE TO ENSURE YOUR SAFETY: Here are two of the best: LAST PASS ROBOFORM

6. Basic computer upkeep tips . . . To keep your computer running optimally, think about it as you would a human being… All computers need to have periodic checkups!

7. Basic Computer Upkeep Tips (continued): • Excluding servers, computers should NOT be left on 24/7 • Computers should be restarted at least once each week • Dust should be regularly removed and computers should be maintained at least once a year • If its environmental location is subject to exposure to animals or smokers, the computer needs to be cleaned and maintained more frequently

8. Check and do these regularly: • Check the integrity of the hard drive by running routine maintenance ie., surface scan or check disk. • Determine how much space has been used and how it has been allocated • Perform regular Windows updates (for PCs) • Check frequently for anti-virus updates and install them

9. To check and do regularly, continued: • Make sure all manufacturers’ drivers are current and updated • All anti-malware (like Malware Bytes) and anti-spyware (like SuperAntiSpyware) programs are current • Check regularly for current miscellaneous program updates like • Printer software • iTunes • iCloud • IMPORTANT TO NOTE: • Some anti-virus (like McAfee) and other programs take up a lot of memory and could cause problems • Windows 7 will end mainstream support in 2020; however, there is a way (with a pay option) to extend security support

10. Other useful information to keep your info safe Neither Apple nor Microsoft will call you without YOU SCHEDULING a callback time; if someone calls and identifies themself as either, it is a fraudulent scam! Check your emails frequently (click on the sender for an address) for questionable emails. If an email looks suspicious, delete it Go to the website of the supposed sender directly and report it. Do NOT respond to the email! Example follows:

11. From: App Payment <mailmlbb.appsnoreply45219339@appapplecomputercompanysuport.business> Sent: Sunday, January 06, 2019 3:04 PMCc:mlbb-06jan19@newsletter.receipt.appstore.comSubject: "Mobile Legends Bang Bang - 3850 Diamonds" will be proccessed on 06 Jan 2019 Dear Customer.Thank you for your purchase:Subs : Mobile Legends Bang Bang - 3850 DiamondsDate : 06 Jan 2019David,AppStore This is a fraudulent email and was reported ###an email was sent to:reportphishing@apple.com