1 / 8

NEW BRUNSWICK COUNSELING CENTER

NEW BRUNSWICK COUNSELING CENTER. IMPROVING INTERNAL BILLING PROCESSES August 2012. POJECT AIM. To increase the number of clients who are enrolled with complete financial information by five (5) days post enrollment. CHANGES.

moswen
Download Presentation

NEW BRUNSWICK COUNSELING CENTER

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. NEW BRUNSWICK COUNSELING CENTER IMPROVING INTERNAL BILLING PROCESSES August 2012

  2. POJECT AIM To increase the number of clients who are enrolled with complete financial information by five (5) days post enrollment

  3. CHANGES Identified lapse in time between Intake Process and financial data entered in system Conducted OPDF Intake Process walk-thru Established baseline of Intakes processed on monthly basis Identify existing Medicaid Eligibility Enhance billing system module to provide reports required to indentify co-current clients to improve utilization rate Implemented training for Intake process, as required Established registration sheet that is utilized at front desk to identify new clients for OPDF services, including existing clients - Used as tool to cross reference with Daily Activity Log -prepared by Counselors - Used as tool to record cash collected on daily basis from OPDF clients - Identifies “grant” clients for billing purposes

  4. RESULTS (STUDY)

  5. RESULTS (STUDY)

  6. RESULTS (STUDY)

  7. STEPS • Continue providing recommended changes to Upper Management on enhancing existing billing system • Providing updates at Weekly Staff meetings on billing system changes, enhancements, etc • Maintain Medicaid Eligibility check on monthly basis • Utilizing financial reports that breaks down financial information and funding sources in order to provide accurate financial information to Upper Management.

  8. IMPACT • Improvement of Intake Process • Better tracking of cash coming in • Minimized rejections from Medicaid • Management awareness of billing processes • Implementation of training, as required • Counselors awareness of importance of timely billing

More Related