IBM Asset Management Solutions Product Direction and Roadmap

1. IBM Intelligent Infrastructure Solutions IBM Asset Management SolutionsProduct Direction and Roadmap Maximo User Group Meeting 19 & 20 November, 2012 in Johannesburg

2. Agenda Maximo User Groups The Evolution of EAM The Maximo Roadmap 2012 New Zealand Maximo User Group Meeting

3. Maximo User Groups Around the Globe IBM Pulse International User Group Meeting Industry Focused User Groups Airport Maximo User Group Education Maximo User Group Facility Management Maximo User Group Global Maximo Oil/Gas User Group IBM Maximo Marine & Offshore User Group Life Sciences Maximo User Group Maximo Calibration Special Interest Group Maximo for Service Provider User Group Maximo ITSM User Group Maximo Manufacturing Users Group Maximo Rail Summit Maximo Transportation User Group Maximo Supply Chain User Group Maximo Utility Working Group Asia Pacific Australian IBM Maximo User Group (in 5 locations) Hong Kong and Macau Maximo User Group Maximo User Group of Singapore New Zealand IBM Maximo User Group Americas Chicago Area Maximo User Group DC Maximo User Group, Florida Maximo Users Group Greater Atlanta Maximo Users Group Indianapolis Maximo User Group Las Vegas Maximo User Group Mountain West Maximo User Group NorthEast Working Maximo Users Group Northern California MAXIMO User Group Pacific Northwest MAXIMO Users Quebec Tivoli User Group – Groupe Francophone des Utilisateurs Maximo (GFUM) Rocky Mountain Maximo User Group Southern California Maximo Users Group Southern Ontario Maximo User Group Southwest Region Maximo User Western Canada Maximo User Group Europe, Middle East and Africa Maximo UAE User Group Maximo User Group - UK & Ireland Maximo User Group Pakistan Tivoli Users Estonia (TUE)

4. Agenda Maximo User Groups The Evolution of EAM The Maximo Roadmap 2012 New Zealand Maximo User Group Meeting

5. The Evolution of EAM 1970’s • In the 1970’s • Emergence of mainframe solutions • Computerized Maintenance Management Systems (CMMS) created with consultants • In the 1980’s • Emergence of desktop systems • Continued use of CMMS systems, with consulting companies reselling custom systems 1980’s

6. The Evolution of EAM 1990’s • In the 1990’s • Client server replace mainframe and desktop, combining both on a LAN • Enterprise Asset Management (EAM) extends CMMS as a “COTS” • In the early 2000’s • Internet Architecture – Java and .NET – with industry specific solutions • “All In One” Systems from ERP companies 2000’s

7. The Evolution of EAM 2010 and beyond • Industry Frameworks • Leveraging industry solutions from many parts of the business • Incorporating integration, optimization and analytics • To broaden the solution and achieve greater value • Interconnected, Instrumented and Intelligent Systems • For transforming the enterprise by leveraging smarter infrastructure

8. Agenda Maximo User Groups The Evolution of EAM The Maximo Roadmap 2012 New Zealand Maximo User Group Meeting

9. Maximo Product Roadmap IBM Intelligent Infrastructure Solutions

10. Please note: • IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. • The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. IBM Confidential

11. IBM is helping organizations embrace bold strategies to Rethink IT, and Reinvent Business services, processes, & relationships… Protect & Manage Data Optimize with Cloud Extend to Mobile Devices Deploy Smarter Infrastructures Speeding service delivery from 45 days to 20 minutes Reducing the time it takes to backup critical data by 80% Increasing sales with new promotions from 15% to 75% Recognizing & repairing over 50% of issues before operations impact

12. Smarter infrastructure is pervasive, thanks to improvements in economics and technical feasibility Facilities Transportation Plant/Production IT Linear assets Bridges have built-in sensors to monitor stress and indicate potential failure. Locomotives and most ‘rolling stock’ have on-board computer systems using telematics for real-time diagnostics. Smart buildings use building automation systems to optimize comfort, safety and energy consumption.

13. Development Focus Continue to Enhance Version 7 core capabilities, architecture, platform and technology Incremental Features and Value-add capabilities to extend Version 7 Expand deep Industry Solution functionality and new Growth areas such as: Intelligent Buildings Safety, Risk and Compliance Facilities Management/Space Planning Leverage IBM products and technology Development Principles: Customer Value Enhance Maximobest-in-class capabilities and solutions Drive innovationwith input from customer groups, advisory councils and business partners Continue to produce High Qualityproducts; leverage customer input during every step of the development cycle Protect customer investment; upgrades to future Maximo versions Commit to Open Standards: J2EE, SOA Both IBM and non-IBM platform components Maximo Development Objectives IBM Confidential

14. IBM Asset Management Solution Portfolio ITSM Tririga SMARTER Buildings Solutions Utilities Transportation Life Sciences Government Nuclear Oil & Gas Smart Cloud Control Desk (IT Service Mgmt) Tririga Energy Optimization Projects Real Estate Facilities Operations TREES Configuration / Reporting / Integration Maximo Industry Solutions Allied Solutions Asset Management Work Management Materials Management Service Management Purchasing Contract Management Linear Assets Calibration Manager Service Provider Spatial Health, Safety Environment Scheduler Maximo Optional Modules Add-On Modules Maximo Asset Management Reporting / Cognos Integration Configuration/ Workflow Integration Framework Real Time Asset Locator Asset Configuration Manager Everyplace Maximo Mobile SMART for Maximo SAP Adaptor Oracle Adaptor MS-Project Adaptor Primavera Adaptor Maximo Mobility Maximo Integration Filenet Integration Email Integration BIM Integration ISM Downloads

15. GA May 2008 GA April 2011 2012 2013 2014 Maximo Asset Management Release Deliverables & High-level Themes The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.   . IBM Confidential

16. Smart Cloud Control Desk 7.5 IT Asset Mgmt Service Mgmt Key Change Mgmt Fix-Packs 7.x.0.0 Releases New Products Planned Releases 2012 Asset Management Product Roadmap In-process • 2012 Focus: • Address high-value customer requirements across multiple industries and markets with delivery of new solution for advanced Scheduling, Dispatch & Routing of work • Enhance existing Maximo, TRIRIGA and ISM solutions • Continued maintenance for multiple releases, delivering Fix-packs for R6.2.x, 7.1.x and 7.5.x Maximo Fix-pack 7.1.1.12 Advanced Scheduling Maximo Fix-pack 7.5.0.4 Fix-pack 7.5.0.3 • Features: • Crews • Public Map API • Service Addresses Maximo Industry Solutions and Add-On’s 7.5.x.0 Maximo Scheduler 7.5.1.0 • Schedule Compliance • Graphical Labor Assignments • Dispatching • Additional Resources • WO Actions TRIRIGA 10.3 • Reservation Mgmt • Sustainability enhancements • Building System Integrations Maximo Adapter for SAP Fix-pack 7.5.0.1 Maximo Scheduler 7.5.x.0 - Schedule and Route Optimization TRIRIGA 10.2 • Additional Languages Maximo Fix-pack 7.5.0.2 H1 2012 H2 2012 H1 2013 Maximo Fix-pack 7.1.1.11 Maximo Nuclear 7.5.1.0 • LCO Tracking • Duty Stations TRIRIGA Energy Optimization - Rebranding Smart Cloud Control Desk 7.5.x Maximo Service Provider Fix-pack 7.5.1.1 Maximo-TRIRIGA Integration • Space & Move Mgmt • ISM download Maximo Mobile 7.5.1.0 • Android support Maximo for Utilities Fix-pack 7.5.0.1 Maximo for Spatial Fix-pack 7.5.0.1 Maximo Fix-pack 6.2.9 Maximo Oil & Gas/HS&E 7.5.1.0 • Permit to Work • Audit and Surveys The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.   . IBM Confidential

17. 2013 Product Roadmap Key Fix-Packs 7.x.0.0 Releases New Products Planned Releases • 2013 Focus: • Optimization, Mobile Applications and Analytics • Address high-value customer requirements across multiple industries • Continued maintenance for multiple releases, delivering Fix-packs for 7.1.x and 7.5.x TRIRIGA 10.4 • Implementation accelerators • Localization enhancements • Expand DB and browser support • CAD integrator support for Revit Maximo ACM/Transportation 7.5.1.0 • Aviation/Spec 2000 • Flight Log Book • Progressive Inspections TRIRIGA Energy Optimization • Real-time energy & operating analytics • Event filtering & correlation and root cause analysis • Operations dashboard • Work request generation Next Generation Mobile • Mobile platform • Multiple Device Support • Connected/Disconnected • Application Designer Maximo-TRIRIGA Integration • Capital Project Management • ISM download Maximo Industry Solutions and Add-On’s 7.5.x.0 Maximo Mobile 7.5.1.0 • Android support • RFID Maximo Fix-pack 7.5.0.4 H1 2013 H2 2013 Smart Cloud Control Desk 7.5.1 Maximo Oil & Gas/HS&E 7.5.1.0 • Permit to Work • Audit and Surveys Maximo Fix-pack 7.1.1.12 Maximo Fix-pack 7.5.0.5 Analytics • KPI/Reporting • SPSS • iLog • Cognos Maximo 7.x • Multi Tenancy support • Updated Platforms • UX improvements • Crews • Service Addresses • Map Control DCIM (partner product) • SCCD and Asset integration • SCCD and Process integration Maximo Scheduler 7.5.2.0 • Automated Schedule Optimization • Automated Route Optimization Maximo Fix-pack 7.1.1.13 The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.   . 17 IBM Confidential IBM Confidential

18. Questions

19. Thank You