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Dragon Sucks! Digital Accessibility for the Physically Challenged. Accessibility Camp Toronto November 16, 2013. Physical Challenge. About Eric. I am a consultant with Booz Allen Hamilton. I currently serve as the Section 508 trainer for the U.S. Department of Veterans Affairs.
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Dragon Sucks! Digital Accessibility for the Physically Challenged Accessibility Camp Toronto November 16, 2013
About Eric • I am a consultant with Booz Allen Hamilton. • I currently serve as the Section 508 trainer for the U.S. Department of Veterans Affairs. • My favorite accessibility guideline is ADAAG 5.2. • I’ve been a Dragon user since 1997. • I have cerebral palsy.
About Cerebral Palsy • Cerebral palsy is a neurological disorder, hence “cerebral.” • The United Cerebral Palsy foundation estimates that between 1.5 million and 2 million adults in the US have cerebral palsy (courtesy UCP: November 2013). • The U.S. Center for Disease Control and Prevention estimates that 10,000 babies are born with cerebral palsy in the U.S. each year. • Cerebral palsy affects my mobility, dexterity, and posture. It causes spasms and tremors. It affects my visual-spatial processing.
The Big Picture • In 2011, the U.S. Federal Government estimated that 19,937,600 citizens had a disability that affected their mobility or dexterity. • That’s almost 7% of the population. • I worked for a large government organization. We supported approximately 7,000 assistive technology users. Approximately 4,000 of us used Dragon. 1,500 used a screen magnifier. 900 used a screen reader. • This is all to say that there are a lot of us.
Things That Are Inaccessible to Me • Stairs • Rows of tables that are packed tightly so I can’t easily work a room • Things on the top shelf in the grocery store • Most cars, taxicabs, and venues outside of public transit • “Ah yes, a fence. The cripple’s natural enemy.”
Accessibility is About Options Present Your Users With Multiple Ways of Reaching an Endpoint. Public Park in St. Petersburg, Florida
Functional, Beautiful, Subtle. Robson Square, Vancouver. Built in 1973, the same year that the Rehab Act was signed in the U.S.
ADA Accessibility Guidelines 5.2 “Where food or drink is served at counters exceeding 34 in (865 mm) in height for consumption by customers seated on stools or standing at the counter, a portion of the main counter [designed to accommodate a wheelchair] shall be provided.”
I can access the Web because… • I can see. • I can point and click. • Even when it’s difficult to point and click, I have cheap and powerful assistive technology (AT). • If I couldn’t see OR point-and-click, conflicts between the AT commonly used by people with mobility impairments and that used by people with vision impairments are minimal.
My Favorite AT • Dragon NaturallySpeaking Premium ($99) • Windows Speech Recognition (built into Windows) • KnowBrainer 2012 (free to people with disabilities, Voc Rehab centers, and AT professionals). • Kensington Expert Mouse ($70) • SmartNav ($500)
Speech Recognition Demo (Eric really likes this part)
But Dragon isn’t AT! What Dragon Can Access What Dragon Can’t Access • Software controls and input boxes (coded to standard Windows conventions and accessibility APIs) • Alt Text • Explicit Labels • Common Input Areas • Text Links • Java • Flash • ARIA • Implicit Labels • <div> elements • Most of the “modern web”
“Dragon Should Access ARIA!” • Prove it! What’s the business case? • Dragon 11 introduced several requested features: • Easy management of open applications • Direct posting to Facebook and Twitter • “Buchholz” and “Saltalamacchia” were added to the vocabulary. • Dragon 12 added new features, too: • Increased speed, accuracy and efficiency. This laptop has 3 GB RAM. • Dictate remotely from iOS and Android devices • Training is no longer needed (and not recommended for most).
The Most Important Thing… • …for any Dragon user or tester to know is the universal radio alphabet. • Bravo, Charlie, Delta, Papa, Tango, Victor and Zulu are sonically distinct from B, C, D, P, T, V and Z. • Knowing this alphabet makes it easy for end users to spell words and send keystroke commands. • A Dragon user can emulate keyboard commands by saying “press <key>” or “press <combination of keys>.”