YANG MING MARINE TRANSPORT CORP. E-Service Introduction 2006/January Updated

1. YANG MING MARINE TRANSPORT CORP. E-Service Introduction 2006/January Updated More than a website! www.yml.com.tw

2. YML E-Service Overview Introduction Catalogs How to find help? Detailed Features Outline

3. Introduction(1) Dear Customers, Welcome to Yang Ming’s Web site: 1.YM Group (includes English and Chinese Version): http://www.yangming.com.tw/ 2.YM Line (includes English and Chinese Version) : www.yml.com.tw It’s about time to explore the Magic World!

4. 1.Reduce Paper Cost 2.Instant Response 1.Reduce TEL Cost 2.Instant Response Introduction(2) • With the assistance of YM E-Service, you can gain the benefit …

5. Schedule Booking B/L Process Vessel Tracking Track & Trace Tariff Categories(1)-YML: English Version E-Service

6. Categories(2)-YML: Chinese Version 台灣進口資料查詢 台灣出口資料查詢 到付款金額查詢 小提單資料查詢 提返櫃資料查詢 提單製作狀況查詢 到貨通知查詢 提單應付費用查詢

9. *Registration Procedure-YML English Version

10. How to find help? FAQ, User guide provided to each function Information Pack for customers 1.Some user guides without ID/PW in the first page of our E-Service or FAQ can be available. 2.Others with ID/PW needed can be found after approval to registration.

11. Detailed Features (1) [Schedule] Point-to-Point Search ScheduleDownload (Latest Schedule Download) Latest Schedule Subscription [Booking] 【Register】

12. Detailed Features (2) [B/L Process] [Track & Trace] B/L Instruction【Register】 B/L Proof【Register】 B/L Print【Register】 B/L History【Register】 Cargo Tracking Email Tracking Tracking Report Subscription Shipment Control【Register】 [Vessel Tracking] (MOFC maintain) [Tariff] Search by vessel Search by port 【Register】

13. [Schedule] • Point to Point Search By selecting locations, and date range, you can view sailing schedule with vessel voyage, routing. • Download Schedule By selecting areas, you can view long term schedule in three file formats. Besides, you can also download schedule by HTML, TEXT, CSV, XML file. 1.Long Term Schedule Download 2.Latest Schedule Download • Subscribe Schedule System will auto e-mail the schedule report according to the criteria you subscribe to you weekly or monthly.

14. [ Point to Point Search ] – (1/2) Interactive From/To Search Select location From/To, and Date range. Click the button “Search”.

15. [ Point to Point Search ] – (2/2) Two tiers display 1st tier Click “Detailed Routing” to view details. By clicking the vessel name, you can link to the vessel tracking, and you also can click the “e-Book” to do internet booking directly. 2nd tier

16. [ Download Schedule ] – (1/2) One way Schedule Click the Area you prefer, the sailing schedule reports would show there listed by trade service. We provide 4 Formats. Besides HTML, TEXT and CSV format, the XML format report file could be imported into your back end system at your I.T 's convenience. 

17. [ Download Schedule ] – (2/2) Latest means Coastal Click ”Latest Schedule Download” to view long term schedule and costal schedule simultaneously.

18. [Schedule Subscription] – (1/3) Sent by Auto-email Input your e-mail address. Input company information, File Format, Weekly/Monthly, Area. Click the button “Subscribe”.

19. [Schedule Subscription] – (2/3) Confirm message The subscriber will get the mail notice

20. [Schedule Subscription] – (3/3) 1.When using “Schedule Subscription”, the long term schedule and costal schedule are available simultaneously via three formats: HTML, TEXT and CSV format. 2.*:costal schedule.

21. [ Cargo Tracking ] Multiple Track, 4 kinds of numbers • Select inquiring type by: • 1.Container number • 2.B/L number • 3.Booking number • 4.P.O number • Input one or multiple • numbers. • Click the button “Track”.

22. A. Track by Container Number Recommended, MQDP KPI 24-hour 100%, 12-hour 90% Track multiple containers: System will list the B/L numbers issued within past 3 months ever shipped with the container you track. System will show the latest movement.

23. B. Track by B/L Number May not be available before CIS transmission, Booking Number instead (ES,FL). System will show the B/L basic information, and the Routing Schedule. You also can click vessel name to view vessel schedule. Click the Container No. to view container movement. The movement will display the same as tracking by container number.

24. C. Track by P.O Number Number data provided by A/C Click the P.O No. to view container movement.Then the result will be displayed as right screen.

25. D. Track by Search Number -(1) Reduce Key in work Input inquiry criteria. Click the button “Save & Track”.

26. D. Track by Search Number -(2) 5 digit number, simple, easy use System will show a search number for you to track the same shipment next time.

27. D. Track by Search Number – (3) Key in Search Number exclusive column You can track the same shipment that you track last time by the search number you save. Click the button “Track” to get the movement details.

28. View Customs status details Value-added service You can view both carrier release & customs release information under B/L information page, and container movement page. You click View Customs status details to view customs status details. All the Customs status events will be shown as this image (U.S.A bond shipments Only ).

29. [ E-mail Tracking ] One Time tracking Address an e-mail to track@yml.com.tw . Type your B/L and /or Container number in email”Subject”. Send out this email, you'll receive current status report in minutes.

30. [Tracking Report Subscription] One Life Cycle Tracking (ES,FL,OF,DF,TX,RX,OF,DF,FC,RE) Input your Email address, and click button”Subscribe”. Input Company Name, and B/L No./Container NO. you want to track. Click ”Subscribe”.

31. *[ Shipment Control ] – (1/7) No Need to Key in B/L#, Cntr # Setting up the criteria (s), you can on line view all your shipment status. Click ”Track”.

32. [ Shipment Control ] – (2/7) Link to Cargo Tracking Click ”View Text File“ or ”View CSV File“ to view or download the file. Click ”B/L Number“ to view B/L details. Click ” Container Number” to view Container movement.

33. [ Shipment Control ] – (3/7) Auto-email as long as Event occurs Create event notification template of your preference. Click button”Save”. You'll receive updated status report of your all shipment via email until cargo is picked up.           Explanation

34. [ Shipment Control ] – (4/7) Auto-email when next Event does not occur “Exception Notification” system can alert you the exception when expected status does not occur over certain days. Click ”Create Exception Notification Template” for further using.

35. [ Shipment Control ] – (5/7) Report Function Create ” Template of Report” of “Report” for more detailed shipment information. System will send you an auto-email with excel file attached.

36. [ Shipment Control ] – (6/7) Notify when Vessel Arrives Click ”Create Vessel Arrival Notification Template” of “Vessel Arrival Notification” to receive notification when some unique vessels arrived before within particular days decided by A/C. System will send you an auto-email with excel file attached.

37. [ Shipment Control ] – (7/7) Notify when Vessel Delay Click ”Create New Vessel Updated ETA Template” of “Vessel Updated ETA Notification Template” to receive notification when some unique vessels arrived after within particular days decided by A/C. System will send you an auto-email with excel file attached.

38. *[ Vessel Tracking ] – Search by Vessel (1/3) More than Long Term Schedule You can input vessel's partial name in ”Vessel” box. Then, click” Match by partial name” button to easily find the full vessel name you want to track.  You may also select vessel name directly, and click ”Track”.

39. [ Vessel Tracking ] – Search by Vessel (2/3) 3 kinds of data source : Actual  Coastal  Long Term System will show the vessel schedule of the latest voyage for each call port. You may click ”Previous” or ”Next” to view last or next voyage’s vessel schedule. 1.Planned:Long-Term Schedule 2.Estimated: Coastal Schedule 3.Actual: Actual

40. [ Vessel Tracking ] – Search by Vessel (3/3) Link to Vessel Particular Click the ”vessel name”. System will pop up the vessel particular as this image.

41. [ Vessel Tracking ] – Search by Port Port Schedule Select the port, and time frame that you want to search. Click ”Inquire”. System will show all the calling vessels’ schedule, and the terminal information.

42. [Booking] – (1/2) Submit anytime, anywhere without phone cost/congestion After you submitted your booking, system will show you the Transaction ID as this image. Click “New Booking“ to create a new booking Fill in your template name that you create before, and click the button ”Change Request” to change it. Click ”Cancel Request” if you want to cancel your previous booking.

43. [Booking] – (2/2) Make User Friendly You can maintain your partners details via [Maintain Partner’s data]. By clicking the button [View History Bookings], you can view your booking history details. Click”Member Management”, then you can maintain your users who could login and receive email notification of booking confirmation.

44. [ B/L Instruction] – (1/4) No more Fax to Avoid Garble handwriting Click ”Create B/L Instruction” to start a new one.

45. [ B/L Instruction] – (2/4) Easy to make a new B/L Instruction You may also query the E-S/I by selecting criteria, and click ”Search”. The existing record could be displayed on the screen. By clicking each template, it’s easy to start a new record without inputting much data. Otherwise, click ”Create B/L Instruction” to initiate an E-S/I without template.

46. [ B/L Instruction] – (3/4) Sufficient columns to include various shipment data You can also click □ of ”Copy to a new Template- Template Name” and input a template name to create a new template. Fill in the below fields of ”Party/Service”, ”Commodity”,”Container”, ”Weight/Measurement/Package” and ”Payment terms & Others”. Then click ”Submit”.

47. [ B/L Instruction] – (4/4) Report function provided Inquiry records of B/L Instruction by “Report” function. Select Output format. Click ”Generate Report”.

48. [ B/L Print ] – (1/3) Print YM’s B/L at A/C’s office You may also inquiry the B/Ls by selecting criteria, and click ”Query”. System will show the B/Ls, and you can click the ”B/L No.” to view it. Click □ to select whether you want to view”Freight” or “Non-Freight”.

49. [ B/L Print ] – (2/3) Multiple B/L Preview  Confirm  Print Click □ and select “Preview” to view multiple B/L content. The Status displayed whether B/Ls were printed or not yet accepted? Click “Print” directly.

50. [ B/L Print ] – (3/3) Original B/L  YM’s fix blank form YM Logo in front B/L Clause in back Sea Waybill  Common printer paper Sea Waybill  Common printer paper Then, system will show the B/Ls as this image for you to print them in a single pdf file on your computer