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Learn practical tips for leveraging Twitter to grow your small business successfully. Get expert advice from Anita Campbell, Editor of Small Business Trends, on strategies, branding, engagement, and more.
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Cool Twitter Conference Cleveland, August 7, 2009 10 Practical Tips for Using Twitter to Grow a Small Business Anita Campbell Editor, Small Business Trends http://smallbiztrends.com Twitter: @smallbiztrends
How to Use These Tips The following are tips I’ve used or seen others use with success for business growth Not a hard and fast formula Not every tip fits every situation – not everything will be right for you My goal: trigger ideas for you
Tip 1 Have a strategy – keep the end in mind when tweeting for biz Don’t become a Digital Sharecropper Always make Twitter and other social media secondary to your own properties
Tip 2 Reinforce your brand Use your brand name or URL in your Twitter handle Complete your profile/bio Consider a Twitter landing page
Tip 3 • Become a trusted source of on-point information • Stay on point 85% of the time • Sprinkle in personal info • Be findable by searchers – use relevant “keywords” in your tweet
Tip 4 Drive traffic to your blog Trend: 5% of my blog traffic is from Twitter One example: 24,000 visits within 4 days from one Twitter article; 10% of traffic “stuck” with monthly uplift Be careful of Hootsuite or other tools that “frame” pages
Tip 5 Be “retweetable” – every retweet is a brand building opportunity Trend right now is lots of retweeting (repeating) of tweets Make short enough for others to retweet without changing your words ~120 characters long
Tip 6 Monitor for use of keywords Good way to find like-minded people to follow Gives you a reason to contact people, although requires a light touch Twitter Search and TwitterHawk help monitor
Tip 7 Don’t forget to “Engage” Respond back to people – people respond to people Try to use complete thoughts in your response – promotes wider conversation – others jump in and converse
Tip 8 Follow Back Generously Following is act of courtesy; actively builds “community” thru inclusiveness Makes it easy for people to DM you Most small biz don’t have big enough brand to command large follower ##s without going this extra step
Tip 9 Hold or Participate in TweetChats A chat session using Twitter Community of like-minded people in Twitter Small biz using effectively: #SBBUZZ #DIYMKT #SMBIZ
Tip 10 Use Tools for Efficiency TweetBeep Alerts Scheduled tweets: TweetLater & Adjix Be careful of automatic “add followers” software
Bonus Tip Be Authentic! Distinguish yourself from the bots on Twitter Be YOU! There’s only one YOU
Thank you! Anita Campbellhttp://smallbiztrends.comTwitter: @smallbiztrends