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Rev. 09/06/01. SJSU Bus 140 - David Bentley. 2. SPC The Control Process. DefineMeasureCompare to a standardEvaluateTake corrective action (if necessary)Evaluate corrective action. Rev. 09/14/01. SJSU Bus 140 - David Bentley. 3. Variation. Random, chance, or common cause (natural)Assignable,
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