The Ultimate Handbook for Conversational AI | Macgence
Conversational AI is a technology that blends interactive technologies with Natural Language Processing (NLP) and machine learning (ML) techniques to provide human-like interaction. It involves user input, natural language processing, machine learning, and response generation. It is being used across various industries such as healthcare, finance, and retail, enhancing the customer experience in a personalized and engaging manner. Benefits of these include reduced costs, language and multilingual support, and improved customer service.
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