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Ask the EMS Billing Experts!!. Disclaimer!!. The information discussed in this webinar is not legal advice. If you have a legal matter, please contact a legal representative. Panel of Experts. Stacey Bickford Industry and Standards Expert (ASC X12 Committee Member) Renee Collier
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Disclaimer!! The information discussed in this webinar is not legal advice. If you have a legal matter, please contact a legal representative.
Panel of Experts • Stacey Bickford • Industry and Standards Expert (ASC X12 Committee Member) • Renee Collier • Compliance Expert • Donna Magnuson • KPI and A/R Expert • Danielle Cote, PMP • HL7 Guest Speaker
Question: Will we be able to upload our EPCR to hospitals electronically instead of turning in a paper report? Related Information: For additional information on HL7 contact: René Nelson – rnelson@zoll.com and Danielle Côté – dcote@zoll.com Or optionally complete your contact information at this link: http://info.zolldata.com/hl7
ICD-10? • How is ICD-10 going to impact the Ambulance Industry? • What is ZOLL working on to assist us with the ICD-10 changeover? • Who will put the ICD-10 codes into our systems when it goes into affect? • Can you tell us if the ICD-9 codes will be mapped to the ICD-10 codes? Or will we have to do the mapping ourselves?
Question: We currently outsource our billing. What KPI’s should we be monitoring? Related Information: To download Donna Magnuson’s latest whitepaper discussing Using KPI’s in your Business, click the link: http://info.zolldata.com/ambulance-billing-kpis-white-paper
Question: Is there anywhere I can find a complete list of all required documentation EMT’s must fill out for a billable run? Related Information: • NHIC: - http://www.medicarenhic.com/providers/pubs/REF-EDO-0004%20Ambulance%20Billing%20Guide%200612.pdf • Palmetto GBA: http://www.palmettogba.com/palmetto/providers.nsf/DocsCat/Providers~Jurisdiction%2011%20Part%20B~Browse%20by%20Specialty~Ambulance~8EEMJQ2707?open&navmenu=%7C%7C • Novitas: https://www.novitas-solutions.com/policy/mac-ab/dl32252.html • WPS: http://wpsmedicare.com/j5macpartb/resources/provider_types/_files/wps-medicare-ambulance-guide.pdf
Question: With the evolving community practice paramedic roles, do you see reimbursement models changing to fit in the near future?
Question: How do you use ZOLL to minimize the days between date of service and submitted bill date? How do you use alerts for follow up?
Question: How should a claim be submitted for an emergency response when the patient has questionable medical necessity?
Question: Should we bring EMS billing in-house or keep it 3rd party? Related Information: Visit www.zolldata.com to access case studies and white papers.
Question: How do I measure denials? What tools should be available in ZOLL RescueNet that I should be using?
Question: What are the five top billing reports to monitor to help identify cash flow issues?
Contact Information • Stacey Bickford – sbickford@zoll.com • Renee Collier – rcollier@zoll.com • Donna Magnuson – dmagnuson@zoll.com