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Common Occurrences

Common Occurrences. Introduction. In this section we’ll go through the common occurrences that you may encounter List and explain what you can do to best service the customer and protect yourself. Objectives. Respond appropriately to common and not so common situations. Occurrences.

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Common Occurrences

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  1. Common Occurrences

  2. Introduction • In this section we’ll go through the common occurrences that you may encounter • List and explain what you can do to best service the customer and protect yourself

  3. Objectives • Respond appropriately to common and not so common situations

  4. Occurrences • Primary Rule • Report all instances to your supervisor as soon as possible

  5. Occurrences • 40’ Ladder • No Line of Site • No Phone Service

  6. Occurrences • Rental Property • Land lord permission • Home Owners Association

  7. Occurrences • Customer Wants to Leave • Customer Not Home • No Adults Over 18 at Home • Customer Refuses to Sign

  8. Occurrences • Unsafe Environment • Health Issues • Guns and Drugs • Sexual Advances

  9. Occurrences • Equipment Shortage Procedures • Damage Occurrences • Injury Occurrences

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