The common causes of fire false alarms and strategies to reduce their occurrence

1. The common causes of fire false alarms and strategies to reduce their occurrence Raman ChaggerLPCB 19 June 2014

2. Introduction • False alarms cost ~£1 billion a year in the UK. • In the UK for the period 2011-2012 a total of 584,500 fire and false alarms reported • 53.4% of these were “False alarms” • Leads to: • Drain on FRS authorities • Business disruptions • Reduced confidence of the public

3. What is a false alarm? • A false alarm is a fire alarm signal resulting from a fire detection and alarm system that has responded to a cause that is not a fire, such as: • A fire-like phenomenon (e.g. bonfire) • Accidental damage • Inappropriate human action (malicious) • Equipment false alarms (fault). • A false alarm becomes an unwanted fire signal (UWFS) when FRS attend.

4. Purpose of the research project • Investigate the causes of false alarms and identify approaches to reduce their occurrence • Could changes in standards and codes of practice reduce false alarms? • Identifying potential contributors and obtaining false alarm data was impossible • Suggests that gathering this kind of data is not something that anybody does • However, two different contributors were identified- Kings College London and Buckinghamshire and Milton Keynes Fire Authority with very different data

5. Kings College London- Background • KCL has an estate comprising of 74 buildings • Including lecture theatres, residential spaces, libraries, laboratories, teaching rooms, offices, restaurants and a chapel. • In total the premises of KCL cover a floor area of over 400,000 m2 • In the academic year 2009-2010 KCL had 283 alarm activations.

6. Kings College London- Introduction • Since 2007 KCL’s Senior Fire Safety Officer has instigated and led the adoption of a very proactive approach to reducing false alarms; engaging on multiple levels to reduce their numbers. The strategies adopted include: • effective incident reporting; • follow-up investigations by suitably qualified personnel; • control of contractors; • procedural guidance; • suitable internal responses.

7. Kings College London- Results • This has led to a marked reduction in the number of activations over the years

8. Kings College London- Alarm Activations 2009-13

9. Kings College London- Logging alarm activations • KCL generate yearly internal reports   • All alarm activations, time/date of event, campus, building, floor, location, zone, device, cause (generic heading), cause code (in more detail), whether or not LFB attended, more (detailed) information and the current status of each incident.

10. Kings College London- Further work with data • Information detailing how each false alarm was addressed to prevent future re-occurrence was not available. • Therefore the raw data supplied was reviewed and analysed • KCL provided raw data for 2010-2013 (699 incidents) • Reduced to 432 valid false alarms • Classified in to 110 activation categories

11. Kings College London- Proposed solutions • The 110 activation categories were assessed for resolution through 6 physical interventions (summarised below) • Each activation can have more than 1 solution

12. Kings College London- Images of solutions MULTISENSOR DETECTOR MANUAL CALL POINT WITH PROTECTIVE COVER Images courtesy of Tyco Fire Protection Products

13. Kings College London- Multi-sensor detectors • Multi-sensor detectors look for more than one fire signature (such as heat and smoke) • Few false alarm sources produce both smoke and sufficient heat. • The cost for a optical smoke/heat multi-sensor are ~ £5-10 more than an optical smoke detector. • £1 billion cost for 312,000 false alarms the cost per false alarm works out at ~£3.2k to businesses and FRS’s. • ~ £300 has been the estimate used for costs to FRS’s • Average cost to businesses is ~£2.9k per callout.

14. Bucks & MK Fire Authority- Intro • Malcolm Brightman from Buckinghamshire and Milton Keynes Fire Authority since 2006 • Unwanted Fire Signals Officer (only one?) in the UK • To investigate UWFSs by making contact, to identify corrective actions and to provide guidance when required. • As a result Malcolm has reduced the number of fire alarm signals by 45% over 7 years in Buckinghamshire and Milton Keynes. • Martin Duggan (FIA) and I interviewed Malcolm- article is presented in Fire Magazine, Oct 2012 (pgs. 39-41).

15. Bucks & MK Fire Authority- Process • Malcolm reviews the data recorded in the IRS database • Identify the worst offenders • Engages with ~5 premises a week. Phone call or email is often enough • If not then a site visit is arranged with the responsible person (RP) • The corrective measures and long term result are not recorded electronically so statistical data is not available to try and identify the frequency and type of successful interventions. • Anecdotal accounts reviewed • Data generated from the IRS for BMKFA reviewed

16. Bucks & MK Fire Authority- IRS • In October 2007 the first version of the Incident Recording System (IRS) database was released. • web-enabled IRS with the intention to modernise the collection and subsequent statistical handling and publication • collecting, validating and transmitting data to DCLG on all incidents attended by the FRS.

17. Bucks & MK Fire Authority- Causal Factors • Fire crews choose one of 53 causal factors which are generic descriptions that can lead to a loss of accuracy • Subjective nature of completing forms and technical competence of those completing the forms

18. Bucks & MK Fire Authority- Categorisation • The categorisation of false alarms from the IRS database differs from BS 5839-1:2013 • Both have Malicious False Alarm and Good Intent false alarm. • IRS has “Fire alarm due to Apparatus” • BS 5839-1:20139 (Clause 3.17) has:   • unwanted alarms, in which a system has responded, either as designed or as the technology may reasonably be expected to respond; • equipment false alarms, in which the false alarm has resulted from a fault in the system; • RP completes the record of the false alarm incident to BS 5839-1 which is different from IRS database.

19. Bucks & MK Fire Authority • The top 6 causal factors for UWFSs from completed IRS entries for BMKFA from June 2009 to April 2013 (6612 independent events)

20. Bucks & MK Fire Authority- Strategies implemented

21. Bucks & MK Fire Authority – Guidance for RPs • BMKFA report provides the following guidance for RPs/managers: •Consult with your fire alarm engineers to ensure the correct type of detection is installed in the most suitable location. • Have detection and alarm systems regularly serviced. • Ensure there are appropriate ‘call filtering’ measures in place such as a ‘Double Knock’ procedure, to enable safe investigation • Ensure Fire Marshalls are appointed and have received appropriate training. • If system is linked to a ‘Call monitoring’ centre make sure they are delivering the service you require. • Ensure out-of-hours key holder can respond to alarm activations speedily

22. Bucks & MK Fire Authority- Statistics • In 2005/6 the total numbers from domestic and commercial premises were 3308 and in 2012/13 were down to 1815.

23. Bucks & MK Fire Authority • It has been estimated that the associated annual savings for BMKFA are in the region of around £450k per year. • Confirms that the strategies used by BMKFA are the most direct and effective means for reducing UWFSs • BMKFA have reduced false alarms by 45% over 7 years • If the same methods used by all other FRS’s in the UK with the same reduction FRS’s in the UK this could save £42m per year. • This reduction could save UK businesses ~£408m per year

24. Conclusions • False alarms can be reduced! • Logging every false alarm and investigating • Controlling how contractors work • Demanding high quality service from fire alarm service providers • Regular servicing of fire alarm system • Use of appropriate approved detector/s located correctly • Technology can help (e.g. use of multi-sensors) • Educating users • Common sense (applying protective covers over MCPs) • Use of investigative periods especially during pre-alarm stages

25. Further work • A paper reporting the findings is available for free from the BRE website: http://www.bre.co.uk/podpage.jsp?id=1752 • The Scottish Fire and Rescue Service Board are very keen to continue this research with BRE and other parties. • This research will utilise a false alarm investigator that will be on standby to attend live incidents and accurately diagnose false alarm causes. • Subscribe to receive monthly newsletters: http://www.redbooklive.com/register.jsp

26. Acknowledgements • Thanks to Kings College London and Buckinghamshire and Milton Keynes Fire Authority for their contributions.

27. Questions