Crosscare Training for hospice staff

1. Crosscare Training for hospice staff Presenter: Sade Akinmejiwa Date: 05/01/2011

2. Today’s Overview

3. Learning Objectives • Technology • Able to use the crosscare software • Procedure • Record patient activity • Benefits • Storage of complete electronic patient record for easy access

4. Welcome Listen to the audio message

5. Crosscare Environment Status/menu/tool bar| patient search| registration

6. Status, menu and tool bar

7. Status, menu and tool bar cont..d You will notice that when you try to select “save” feature from the file menu, it is already greyed out just like the Threads menu. The reason why the Save feature was greyed out is because there is no patient record open which means there is nothing to save. I will now go over the Tool bar icons. The 1st icon is your Save button. Use this to save your patient record. The 2nd icon is the Clear icon, use this to clear the current screen you are working on. The 3rd button is the Delete icon used to delete any entry entered in error. The 4th icon is the Close icon used when you want to move away from your current window back to where were previously. The 5th icon is the Help icon. Use this feature for getting help on Crosscare. The 5th icon is your Printer icon used to print a record. The 6th icon is your Patient admin icon. You will be your working environment when you log on to Crosscare as an administrator. Click on each icon and see what they do. That’s the Status, Menu and tool bar covered. Now go on to learn about “Patient Search” or “Registration “.

8. Patient search To search for a patient, click on the title “Patient No.” This will bring up a Search window. Click here to move on to the next slide to see a Patient Search window

9. Patient search window You can search for a patient by the name, address, date of birth, NHS number or former surname. Now go ahead and search for a patient named Margaret Benjamin. Type in the first 3 letters of the patient’s surname. You should have two results, one Lucinda and Margaret Benjamin. You could also Search for patients who have a current record open, ones who have left or both current and left. If your patient is not found, try searching using one of the other ways to search. If your patient is found, click On the OK button to retrieve your patient. What other way can search for your patient besides searching by name. Click on the arrow to see the answer.

10. Patient search cont...d You can search for your patient by date of birth, NHS number, address and former surname. This completes your lesson on Patient Search. Go on to view another module

11. Registration The registration window has 3 sections. The demographics, patient details about patient’s GP. We will go through how to complete this window – click here

12. Registration cont…d Now go ahead and complete the demographic details just I have done in the sample above. Next you should fill in the patient details making sure you insert an NHS number. The NHS number together with the Patient number is a unique identifier for the patient so this should always be insert. Complete the GP details window as well. You are almost done!!! Continue to the last part of registration

13. Registration cont..d pg3 When you have completed your registration click on the Save button on the tool bar. Your patient will be added as a record on Crosscare. When you have completed all Three modules, visit the Assignment page and complete task 1.

14. Summary • We have searched for a patient • Using search facility • Completed a registration for a new patient • By filling out patient details, adding friends and family members,completing referral details, assigning a carer to your patient and sending a GP letter • Practiced some examples • To include work based scenarios

15. Resources • Crosscare Help website<http://www.healthysoftware.co.uk/onlinehelp/Hospice/crosscare_help.htm > • Intranet access to Quick Reference Guides <http://intranet.medwaycommunityhealthcare.nhs.uk/ >