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Staff Training

Staff Training. Sleepy Time Inn. Welcome and Introduction . Welcome the staff members to the session. State the subject of the session. Describe the overall goals of the session. Overview . Give an overview of the subject. Explain why this training is important to the staff members.

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Staff Training

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  1. Staff Training Sleepy Time Inn

  2. Welcome and Introduction • Welcome the staff members to the session. • State the subject of the session. • Describe the overall goals of the session.

  3. Overview • Give an overview of the subject. • Explain why this training is important to the staff members. • List the topics to be covered. • Explain how the individual topics fit together.

  4. Vocabulary • Provide a list of terms and their definitions.

  5. Amenities and Activities for Guests • What is there to do? • At the Inn • In the city

  6. Inn Amenities and Activities • Dining • Activities • Special Events

  7. Dining • Breakfast • Eggs Benedict or custom omelet • Daily chef’s special • Lunch • Custom pack-lunch for outings • Build-your-own sandwich bar • Dinner • Four course meal (salad, soup, entrée, dessert) • Three nightly chef specials

  8. Activities • Morning • Bird watching on the veranda • Lecture/Tour of gardens and Inn • Afternoon • Daily guest lecture or class • Historic walking tour of downtown • Evening • Champagne meet/greet • Live music/dancing with dinner

  9. Special Events • Special Dining Events • Sunday champagne brunch • Saturday afternoon tea • Extras • Third Tuesday cooking class • Tour of haunted downtown Saturdays at nine

  10. Local Points of Interest • Sleeepy-Oaks Bridge and Farmer’s Market • Downtown • Sleepy-Oaks Square • 1877 Huose • Clock Tower

  11. More to See and Do • Withiin 20 miles • Twelve Oaks Caanyon • Mt. Riverton Academy • Riverton Fashion Mall

  12. Discount Codes • GVT • Government Employee (current or retired) • US3A • AAA • SEN • Senior/AARP • LOC • Local guest, long-term, or frequent return

  13. Summary • List the topics that were covered. • Explain any requirements for applying this training on the job. • Request feedback about this training session.

  14. More information • List other training sessions. • List books, articles, and online sources. • List consulting services and other sources.

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