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Chapter 2

Chapter 2. Building Confidence. Confidence. The feeling you have when you believe that you are capable of handling a situation successfully. This attitude is a result of ongoing preparation and practice. Closely related to self-esteem. Communication Apprehension.

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Chapter 2

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  1. Chapter 2 Building Confidence

  2. Confidence • The feeling you have when you believe that you are capable of handling a situation successfully. This attitude is a result of ongoing preparation and practice. • Closely related to self-esteem

  3. Communication Apprehension Being afraid to speak, generally in public situations

  4. Fear a biological process by which animals, including humans, secure the necessary energy to do a job that really matters—one that might potentially result in physical and/or psychological injury. Fear creates a “fight or flight syndrome.”

  5. Phobia a persistent, irrational fear

  6. Most Common Situations Which Create Communication Apprehension • Interviewing for a job • Meeting people for the first time • Answering a question in class • Speaking at a community function • Explaining a task to coworkers

  7. Symptoms • Forgetting words • Upset stomach • Flushed face • Dizziness • Fast heartbeat • Shortness of breath • Excessive perspiration • Wobbly legs

  8. Stage Fright • Is a serious speaking problem. It is nervousness felt by a speaker or performer in front of an audience. • Can become a phobia. • When polled, more Americans were afraid of public speaking that of dying.

  9. Why do we get anxiety? • Most of us don’t like being evaluated or judged. • We don’t think our ideas are worth listening to. • We doubt we can communicate our ideas well. • We fear the audience won’t like us while we are speaking. • Our bodies are being flooded with energy in preparation for an emergency situation.

  10. Perception • Refers to how you see things; to gain an awareness and understanding of a person, idea, or situation.

  11. Perception of the Audience • Your audience will ignore or forgive any type of mistake or awkwardness if the audience members fee that you are genuinely interested in them and that you are genuinely trying to share with them. • The audience is on your side!

  12. Your Perception of the Speech • Speaking is not putting on a show. It is an opportunity to share something you consider valuable. • It is not your responsibility to entertain the audience.

  13. Your Perception of Yourself • Recognize your own individual worth and like who you are. • If you see yourself as an individual and unique rather than inadequate, then you can start to build confidence that stresses your uniqueness and emphasizes your own personal potential. • Acknowledge that fact that everyone makes mistakes.

  14. Self-Esteem the personal value that one feels for oneself, often realized through self-discovery.

  15. Building Confidence: “planks of a good speech” • Content • Organization • Notes • Friendliness • Impression • Dedication • Empathy • Newness • Conviction • Enthusiasm

  16. Content • Have something worthwhile to say. • Do your research, and be prepared.

  17. Organization • Have an outline that is easy for both you and your audience to follow. • Organization created a logical format which begins with a main point, clear areas of analysis, and supporting evidence that fits.

  18. Organizing Your Outline: Introduction Attention-getter Thesis statement Three points

  19. Body Needs three points with references to information sources

  20. Conclusion • Restates your thesis • Memorable closing statment

  21. Notes • Jot down your ideas in a brief, outline form • Include your thesis, three points, and source references • Include specific quotes and statistics

  22. Problems Regarding Notes • Having too many words on a single note card • Having too many note cards • Note cards should not be a substitute for preparation! They are a memory springboard

  23. Friendliness • Be congenial • With friendliness, your audience will forgive just about everything you do wrong. • Smile and talk to individuals in the room

  24. Impression • Defined: how your audience perceives you • Getting off to a good start is essential in building confidence • Impression also refers to the way you are dressed and groomed. Clothing, hair, makeup, or jewelry should not get in the way of your message.

  25. Impression continued • 50% of what others think of you is determined before you ever open your mouth.

  26. Dedication • Practice!! • Your speech will sound different out loud than it does in your head. You must practice delivering your speech out loud, as if you were giving it before an audience.

  27. Empathy • Sincere understanding of the feelings, thoughts, and motives of others • When audience members are looking out the window, slouching in their seats, or not paying attention, it might simply mean that they are having a bad day. • Try to establish common ground (relate to them)

  28. Newness • Apply some originality • Could mean taking a different slant or approach to your topic • Let your personality come through!

  29. Conviction • Believe in what you say.

  30. Enthusiasm • Be energetic and interested in your topic.

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