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Managing Accounts Receivable in TCM Session - 307. Presented By Myron Kanyuh. Credit Memo vs Writedown. Common Support Questions When to choose Writedown Write off to bad debt expense When to choose Credit Memo Auto Credit Memo Questions / Interactive. When to choose Writedown.
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Managing Accounts Receivable in TCMSession - 307 Presented By Myron Kanyuh
Credit Memo vs Writedown • Common Support Questions • When to choose Writedown • Write off to bad debt expense • When to choose Credit Memo • Auto Credit Memo • Questions / Interactive
When to choose Writedown • Billing was correct • Customer defaults on payment • Need to show accurate A/R balance • CAUTION : Can not void a writedown
Writedown by mistake • Now you need the invoice back • Enter a non job invoice • OR enter a job invoice and a job CM and write off the CM
When to choose Credit Memo • Billing was a mistake • Revenue is overstated • Deduct change order • Two Choices • Auto Credit Memo • Regular Credit Memo
Auto Credit Memo • Enter Customer invoices • Input same invoice information including invoice ID • Type is credit memo • Click display to get message 5822 • Click YES on message
Receipt Multiple invoices on One Check • Less is better • Cash acct/Customer • Deposit amount • Check number/Amount • On next screen select invoice to pay • Continue until check amount is used up
Post customer payment • Verify proof is correct • Post customer payments
AIA Forms • 702FRML04 is the current AIA form • 702FRML is still available • Programmed for matching G703 • Custom form must use same name (exception to the rule) • Save custom form in another folder
G703 is a report • Crystal report version 10.0 • Hard coded to match the G702
Remove Unapplied Cash • Work on Customers • General tab • Change amount • Aged Trial Balance affected
Remove Customer History • Aged Trial Balance • Just Retention Positive or Negative • Proper Order of History removal • General Ledger history • Sub-Ledger history • Jobs
Reprinting A/R Invoices • The TCMPrinter • File Save as • PDF file
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Managing Accounts Receivable • THANK YOU FOR ATTENDING • IT HAS BEEN A PLEASURE