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Small Business Development Center

Small Business Development Center. Team 8: Alexzander Downs Laurie Burlingame Fatma Yukselturk Seung-Hoon Lee Ekin Ozdemir. Outline. Purpose & Services – Fatma Organizational Charts – Laurie Digital Ratio – Ekin SWOT – Ekin Bits Vs. Atoms – Edward Obstacles – Alex

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Small Business Development Center

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  1. Small Business Development Center Team 8: • Alexzander Downs • Laurie Burlingame • Fatma Yukselturk • Seung-Hoon Lee • Ekin Ozdemir

  2. Outline • Purpose & Services– Fatma • Organizational Charts – Laurie • Digital Ratio – Ekin • SWOT – Ekin • Bits Vs. Atoms – Edward • Obstacles – Alex • Recommendations and Conclusion - Alex

  3. Purpose of SBDC The Small Business Development Center is a nationally recognized engine for small business and entrepreneurial development. The SBDC provides an array of active programs designed to support the development of new and emerging businesses

  4. Main Functions of the SBDC • Business counseling for small business owners in Central MA region • Common access point for financing • Offers course- Management Consulting Projects with GSOM • Sponsors training seminars • Counselors attend professional training seminars

  5. Organizational Structure

  6. Relationship to Clark University

  7. Digital Ratio

  8. SWOT Analysis

  9. Bits vs. Atoms • Client Material: • Paper Work  Digital Format • Scheduling: • Manual Entry  Integrated With SBDC Functions • Marketing: • Word of Mouth  Including Web Content • Client Education: • Hands-on  Digital Content and Online Registrations • Record Keeping: • Paperwork  Digital Format • Consulting: • Face to Face  Ability To Video Conference • Data Base – Web Site: • Consistent With Clark University  Scalable and Systemized

  10. Obstacles for SBDC • Strategic Digital Focus – Boston College’s SBDC • Time Limitations – Personnel • Dependency On Sources of Funding

  11. Conclusion/Recommendations • Over the next one to two years we would like to see the SBDC move from 16% DBD to a 67% DBD. • We have identified three main for improvement as follows: • Website capabilities • Backend integration • Cost reduction

  12. Conclusion/ Recommendations • Website Capabilities: • FAQ • Search Engine • Timely Content (upcoming schedules) • Form Capabilities • Backend Integration • Tying Together E-mail, Scheduling, Accounting, and Database • Cost Reduction: • Integrate Web Technologies to Reduce Expenses Such as Time Costs, Mailing Cost, and Redundancies

  13. Thank you Are there any Questions??

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