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Software Plus Services for Microsoft Dynamics ERP

Software Plus Services for Microsoft Dynamics ERP. Ricky Gangsted-Rasmussen Director, Microsoft Dynamics Software + Service. Partner-hosted software-plus -service. Online services for Microsoft Dynamics ERP. Agenda. Partner Hosted Software as a Service for Microsoft Dynamics ERP

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Software Plus Services for Microsoft Dynamics ERP

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  1. Software Plus Servicesfor Microsoft Dynamics ERP Ricky Gangsted-Rasmussen Director, Microsoft Dynamics Software + Service

  2. Partner-hosted software-plus -service Online services for Microsoft Dynamics ERP Agenda • Partner Hosted Software as a Service for Microsoft Dynamics ERP • State of the business today • Summary of partner and customer feedback • Licensing, packaging and pricing enhancements • Guest Partner demo/presentation • Online Services for Microsoft Dynamics ERP • Payments Services • Commerce Services • Sites Services • Q & A • More Information

  3. Microsoft Dynamics ERP Software + ServicesCloud on your Terms Microsoft Dynamics ERP Partners • Partner-Hosted SaaSLeveraging: • Service Provider Licensing Agreement • Single instance or multi instance • Dedicated or Virtualized Servers • Microsoft Dynamic Datacenter Toolkit • Microsoft Remote Desktop Services (App-V *) • Online Services Enabling: • Connected business scenarios • Rapid innovation • Increase value of BREP • Solutions in roadmap • Connect • Payment Services • Commerce Services • Sites Services *Currently in Beta for Dynamics NAV

  4. Partner Hosted Software as a Servicefor Microsoft Dynamics ERP

  5. State of the Business Momentum with Partner Hosted Software as a Service • 170+ Hosting partners providing solutions with ERP partners • Revenue growth YoY of 70%+…in a TOUGH market! • Solution available to our >10,000 ERP channel partners around the world Customer & Partner feedback • Pricing (break-even to on-prem Business Ready Licensing (BRL)) • Packaging differences to both BRL and Volume Licensing (VL) can be challenging • Business Process Outsourcing require different user scenarios / pricing • Need alignment in program benefits to BRL (Partner Recognition & Customer Source) • Key functionality is missing from the SPLA program • Improve the hostability of the products

  6. Changes to Partner Hosted SaaS (SPLA) Overview Packaging Geo availability • Feature availability • New user type for BPO scenarios • New POS Device “user” • Functional gaps to BRL • Packaging consolidation Pricing • Availability now in: • Japan • Taiwan • Korea • Available where you are! Readiness • Value add from packaging consolidation • Advanced Management Price Reduction Program improvements • Hosting guides for AX, NAV & GP • Role based training available on Academy Live • www.dynamicsoptimized.com • Access to Customer Source to all SPLA customers • Partner recognition against Microsoft Partner Network Product • Dynamic Data Center Toolkit forHosterswith Windows Server® and Hyper-V™ • App-V Support* *Currently in Beta for Dynamics NAV

  7. SPLA Packaging Feature Availability New User type for BPO Scenarios ”Light user” with limited use rights: • Administration (access to own data) • Time & Attendance • Employee Travel & Expense • Requisitions (for own purpose) Target Scenarios include: • Business Process Outsourcing scenarios • High Volume of users • Low touch (HR / Self Service) Availability: • October 1 • World Wide Pricing • US$2.10 per named user New Functionality Available Microsoft Dynamics AX for Retail POS • Per POS Device • Availability: October 1 • Price US $21.25 per device Intercompany for Dynamics AX • Availability: June 15 • Pricing: Included in Advanced Management More to come across multiple products • Availability: CY2010 • Pricing: TBD

  8. SPLA Packaging Consolidation • Estimated value up to $250.000 per year! Advanced Management A la Carte Functionality Advanced Management Enterprise Customer Relationship Management Project Management Manufacturing Advanced Customer Relationship Management Advanced Supply Chain Management Advanced Project Management Advanced Financial Management Advanced Manufacturing Advanced Business Intelligence and Reporting Advanced Configuration and Development Advanced Configuration and Development Additional Components for Business Essentials ~75% A la Carte Now Included Business Essentials A la Cart Functionality Business Essentials Financial Management Basic Supply Chain Management Additional Components for Business Essentials Business Intelligence and Reporting Configuration and Development ~75% A la Carte Now Included

  9. Microsoft Dynamics ERP: SPLA Pricing – September 1Price: US Dollars Per Named User Per Month* ~75% of additional SKU merged into AM and BE ~75% of additional SKU merged into AM and BE Advanced Management Enterprise Advanced Management $74.00  $50.00 $64.00  $43.00 $42.00 (No change) $36.00 (No change) Business Essentials Prices are estimated US$ price to partner.

  10. Program Enhancements Customer Source access • Full customer source access for all customers (and Partners) available • SPLA partner is on point for managing but can be delegated to the VAR to administer* Partner recognition against Microsoft Partner Network • Customer add recognition • 24x Multiplier on revenue (delta)* * More detail in PartnerSource

  11. SPLA Partners Currently Offering Partner Recogition • Netstandard • Nextcorp • Omnivue Business Solutions • Queue Associates • Rock Solid Technologies • RSM Mc Gladrey • Serene Systems • Siennax / SaaSPlaza • Spring2 Technologies • Tensoft • Total Business Solutions • Valiant • WatServ • Abakion A/S • Affordable Business Solutions • Albertsons Consulting • ComputerCamp • Data Resolution • E-Markets • ERT Group • Evertec • Köhler • MGTechnology Group • MPK Automotive Systems • Multisoft • NAB Solutions

  12. Assess Your S+S Readiness at www.dynamicsoptimized.com

  13. Microsoft Dynamics S+S Partner Readiness • Role-based learning for: • Leadership • Marketing, Sales and Presales • Project Manager • Consultant and Developer • Sales and Presales Accreditations • Designed to help partner meet new MPN requirements • Delivered via the Microsoft Dynamics Partner Academy • Feedback: mdpa@microsoft.com

  14. SaaSplaza: • Leading in Microsoft Dynamics SaaS Services; • Supporting 135 Microsoft Dynamics VAR’s and ISV’s in Europe, US and Asia in building their SaaS business; • In the past 12 months 125 Dynamics(CRM, NAV, AX, GP & SLA) implementations done; • 1000+ Dynamics SPLA users in service; • Global support and many implementation references with SAS 70 type II accreditation

  15. SPLA TCO comparisson • The case: • Microsoft Dynamics NAV AM 2009 RTC with 30 concurrent or 45 named users • Calculation over a 3 year period with depreciation

  16. The App-V leap forward The Customer • Streaming the Microsoft Dynamics • NAV RTC client* • Full Rich Client Experience • Excellent performance • Easy provisioning • Central version management • 25% TCO saving on hosting! RTC Client INTERNET SaaSplaza AD Dynamics NAV Service Tier Dynamics NAV Database App-V Server * Piloting as a TAP program

  17. Streamed Microsoft Dynamics NAV RTC demo

  18. Online Services for Microsoft Dynamics ERP

  19. Online Services for Microsoft Dynamics ERP • Services • A growing Suite of services hosted by Microsoft and delivered with partners Customer Value Dynamics ERP • Connected business • Rapid innovation • Increase value of BREP

  20. Suite of services Payment Service Commerce Service ‘Sites’ Service

  21. Microsoft Dynamics payment services model Seamless ERP Integration Across Multiple Channels Market Place of Payment Providers Reduce Transaction and Switching Costs Retail Stores POS Payment Services Dynamics ERP Back Office E-Commerce Online storefront *Adding providers to expand global and local coverage an on-going effort

  22. Commerce Services for Microsoft Dynamics ERP • Extend sales reach • Add online catalogues on demand • Seamless and secure integration out of the box Marketplaces Commerce Services Storefront Solution SQL Azure

  23. NextCorp Commerce Solution Enables New Scenarios • Saas Business-in-a-box • eCommerce Lifecycle • SPLA recurring rev • All Inclusive Fixed Fee • Budget Friendly • No CapEx • Partner Implemented • Own the Client • High Margin • Full MS Stack • GP, CRM, SharePoint • 3rd party Add-ons • How to Participate • Implementing Now • www.getsmb.com/partner

  24. Enabling Connected Scenarios Sites Service for Dynamics ERP Vendor Registration & On-boarding RFP / RFQ Lead Generation Customer Service Request Customer Complaint Warranty Registration On Premises / Back Office Job Listings

  25. Add new business services on demand Easy to use tools and templates Sites Services for Microsoft Dynamics ERPBuild new microsites on demand Extend business processes to the cloud • Minimize IT backlog • Data synchronizes with ERP system in near real-time Seamless ERP Integration out of the box • Microsoft continues to invest heavily in innovations • Host on the Microsoft Azure platform Innovation and enterprise class services

  26. Q&A Ricky Klint Gangsted-Rasmussen Director Microsoft Dynamics ERP Herb Prooy CEO SaaSPlaza

  27. Call to Action Already got a Partner hosted Practice? • Familizarize yourself with the SPLA program improvements • Start reporting to get partner recognition Not offering Partner hosted SaaS yet? • Take the online assesment and related rolebased training • Familizarize yourself with the SPLA program and new improvements • Get started with the first couple of customers Everyone.... • Familizarize yourself with the new online services by watching the webcasts available on partner learning center and on Partnersource (look under Software + Services in the product section)

  28. More Information Microsoft SPLA www.microsoft.com/hosting/en/us/licensing/splabenefits.aspx. For more partner information about Software-Plus-Services for Microsoft Dynamics ERP, visit PartnerSource https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/messagingframeworks/softwareplusservices.htm For more customer information about Software-Plus-Services for Microsoft Dynamics ERP, visit www.microsoft.com/dynamics/en/us/erp-software-plus-services.aspx.

  29. YOUR FEEDBACK IS VERY IMPORTANT TO US Submit your Session Evaluation for a chance to Win! www.digitalwpc.com/evals Windows 7 4-port Hub 2011 Convergence Pass ASUS Notebook PC Microsoft gear Win a chance to spin the prize wheel! Located in the Microsoft Partner Network Expo Booth #484

  30. Get Connected With Microsoft® Pinpoint™ Connect with customers who need your applications and services Customers visit Pinpoint daily looking for partners. Are you there? Complete profiles are 10x more likely to get prospects Be automatically entered to win — act by July 31 Create a new company profile Create an application or service profile, or Get a customer review Enter to win your choice of one of FIVE prizes! Multiple winners! More details at www.Pinpoint.com/GetListed

  31. © 2010 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

  32. Typical hosting model Microsoft SPLA Resellers Hosters / SPLA MBS VAR Customers

  33. Payment Services for Microsoft Dynamics ERP Secure integration out of the box • Integrated with Dynamics ERP • No need for 3rd party license or enhancements • Payment Card Industry (PCI) security standards for data transmission and credit card data Choice of Payment Providers • Broad marketplace of providers • Choice of cost models • Full Multi Channel support Lower Costs • Leverage volume discounts • Delivered as a part of BREP • Change providers at minimal costs

  34. Session Outline Session Title • Growing annuity revenue with the all new and improved Partner Hosted Software as a Service offering and  a series of innovative online services for Microsoft Dynamics ERP Solutions Session Abstract • Join this session to hear the breakings news on the improvements we made to pricing, licensing and many other areas that will help you build or grow your Software as a Service (SPLA) practice for Microsoft Dynamics ERP • Learn about the new online services that can help your customers leverage the cloud to interact with key stakeholders and drive more sales

  35. Session Themes and Takeaways Key Themes • Revenue growth through annuity sales • Pricing and licensing enhancements for SaaS • New online services to extend your customers business to the cloud Audience Takeaways • Start building an annuity revenue stream with hosted and online services today and make your revenue more predictable • Innovate often and accelerate speed to value for your customers • Build on-premises, off-premises, or a combination of both solutions for your customers based on business needs • Leverage the simplified licensing and reduced pricing to win more business • Learn about partner revenue recognition for SPLA and online services sales

  36. Hosting Provider Empowers Customers By Streamlining Virtual Data Center with Toolkit “We expect to see reductions of 90 percent in the time partners and customers need to wait for a system to be ready because so much of the provisioning process is now built-in and automated.” - RJ Burgess, Chief Executive Officer, GoIWx Solution Customer Results/Benefits Customer Business Challenge • GoIWX used the Microsoft®Dynamic Data Center Toolkit for Hosters with Windows Server®and Hyper-V™ to increase data center virtualization • Partner ExtendASP provided a control panel to simplify customer and partner access to the system • GoIWx hosts enterprise resource planning (ERP) solutions • ERP Hosting has traditionally required combinations of servers and software • GoIWx wanted to simplify the hosting and customer on-boarding processes • A highly integrated solution • Up to 90% reduction in set-up time • Dynamic way to change capacity • Cost savings from provisioning, maintenance and support • IT automation savings are passed on to you http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=4000007048

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