Department-wide Training on Activity Based Costing

1. Department-wide Training on Activity Based Costing Lynn McPheeters Director, Leadership and Performance Center Department of the Interior University August 12, 2003

2. Drivers for Activity Based Costing Deputy Secretary memo dated January 16, 2002 • Improved program management • Evaluating our performance and delivering best value to our customers • Quality cost implementation Department-wide Training – ABC

3. Training Goals • Provide a consistent message on why we are doing Activity Based Costing • Review the DOI/bureau business rules surrounding time entry • Allay fear of change that comes with implementing Activity Based Costing Department-wide Training – ABC

4. Overview – ABC Training Project Who • All DOI employees What • Provide a bureau-specific Web/CD based messaging/learning resource to familiarize and train DOI employees with Activity Based Costing principles and coding When • Training will begin in September 2003 in concert with ABC rollout Where • Training will take place online (over the Internet and on stand-alone CD ROM) Why • Provide a consistent message as the Department moves to new way of cost accounting – all employees will use ABC methodology Department-wide Training – ABC

5. Project Sponsors • Lynn Scarlett Assistant Secretary – Policy, Management and Budget • Nina Rose Hatfield Deputy Assistant Secretary – Budget and Finance Department-wide Training – ABC

6. ABC Steering Committee Department-wide Training – ABC

7. Project Leaders Project Manager Lynn McPheeters Department of the Interior University Robert Veltkamp Department of the Interior University Dorothy Sugiyama Office of the Secretary Office of Acquisition and Property Management ABC Training Committee Department-wide Training – ABC

8. Why CD/Web Based Delivery • Most transformational methodology • Delivers compelling and consistent message to large, globally distributed audience cost-effectively • Designed for audiences that are technically sophisticated and accustomed to instantaneous results • In an age of information overload, helps to ensure that message is heard and retained Department-wide Training – ABC

9. Training Methodology • There are 10 participating bureaus/organizations that will have a customized Webcast/CD produced – hence, 10 separate URLs/CD ROMS • Office of the Secretary • Bureau of Land Management • Minerals Management Service • Bureau of Reclamation • Bureau of Indian Affairs • Fish and Wildlife Service • National Park Service • Office of Surface Mining • U.S. Geological Survey • National Business Center Department-wide Training – ABC

10. Lessons Learned from Arizona Pilots • Need more clarification on how data will be used • Need for a standardized training format and content to reflect a unified DOI message • More information on how we are coding our time to the activities Department-wide Training – ABC

11. ABC Training Content Current Webcast/CD will include: • DOI overview message • Secretary Norton introduction • Steve Williams, Director – Fish and Wildlife Service, remarks • Bureau segment • Leadership message • Person-on-the-street interviews • Review of associated business rules with reporting time • Where to go for help • Bureau help desks • Bureau Web sites • DOI University Web site – www.doi.gov/training/abc Department-wide Training – ABC

12. Accomplishments to Date • Secretary Norton filming completed • Steve Williams shoot at Patuxent completed (FWS leadership message and Department segment) • Filming on schedule • Washington, DC shoots completed (August 5 – 7) • Phoenix, AZ shoots this week (August 13) • Denver, CO shoots August 18 – 19 • All tasks completed • Fish and Wildlife Service • U.S. Geological Survey • National Park Service Department-wide Training – ABC

13. Implementation • Rolling distribution • Training team to meet week of August 25 to develop distribution schedule • As each bureau completes filming, CD is released • Bureau put on Internet or Intranet • Distribution begins end of August Department-wide Training – ABC