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Using An Assessment Model to Enhance First Year Student Success and Retention

Using An Assessment Model to Enhance First Year Student Success and Retention. Carrie McLean, Director Karen Hauschild, Associate Director Kim Outing, Asst. Director for Assessment First Year College Division of Undergraduate Academic Programs. In retrospect..How FYC Began.

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Using An Assessment Model to Enhance First Year Student Success and Retention

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  1. Using An Assessment Model to Enhance First Year Student Success and Retention Carrie McLean, Director Karen Hauschild, Associate Director Kim Outing, Asst. Director for Assessment First Year College Division of Undergraduate Academic Programs

  2. In retrospect..How FYC Began Opened its doors in the summer of ‘95. Administrative mandate to create an intervention program for undecided student Ultimate goal to improve retention and graduation rates Reduce “phantom” majors Research based initiative Developmental model

  3. Session Overview Historical Perspective on FYC Development Describe Program Assessment Model/Process/Methods FYC Village Example Outcomes Model Adaptability Conclusion Q & A

  4. About First Year College Located within the Division of Undergraduate Academic Programs One of 10 colleges at NCSU Serves exploratory students 720 first-year students in 2007 Staff (12 Academic Advisers, 4 Assistant Directors, 2 Admin.assts., 1 graduate intern, 3-5 student assts.)

  5. FYC Mission The mission of the First Year College at NC State University is to guide students through a structured process for transition to the University and selection of a major. This is accomplished through one-on-one advising, teaching and experiential learning, and the FYC Village, emphasizing theoretical and practical methods of inquiry, guided reflection, assessment and analysis. Through this process students will gain the foundation for acquiring the knowledge, skills and attitudes necessary to become self-reliant and productive citizens of an increasingly diverse community. First Year College

  6. Components of FYC Intensive Advising Model Developmental Advising Personal relationship between advisor and students Cross-curricular advising

  7. Components of FYC Curriculum – Introduction to University Education I & II Taught by student’s adviser 1-hour, 2-semester, required, letter-graded course Transition, Academic Success, Self-Exploration, Major and Career Exploration, and Decision-Making

  8. Components of FYC Living Learning Community FYC Village Linked FYI Courses Resident Mentors Programming

  9. Evolution of Assessment Process Assessment components built in from the start New dimensions added over time Met some resistance from staff Continuously developing process Assistant Director position Strategic focus on integration/project management Assessment Committee Move from resistance to enthusiasm Based on Maki & Bresciani; Palomba & Banta models

  10. Assessment in FYC Division of Undergraduate Academic Programs AssessmentOffice Division “A” Team Assessment representatives from all division units FYC Assessment Team Assistant Director for Assessment Team Members: Curriculum Advising FYC Village Diversity Enrollment Management

  11. FYC Assessment Team Provide input for assessment direction based on mission and goals of unit Develop annual assessment plan Manage assessment activities for unit Assist staff and provide staff development Collect and review assessment data Draft and report recommendations Close the loop

  12. Assessment Plan Template

  13. Assessment Calendar What exactly do I need to do and when? And how will this data be used? Who is the “go to person” for questions?

  14. Program Assessment Form Formatted to help staff think about assessment when planning new programs Data in addition to anecdotal information Documents activity Brings staff actively into assessment process

  15. Impact Report: Results, Recommendations, Decisions Did we meet success criteria? Did we get useful information? What changes are needed, if any? Delivery methods Assessment methods Future assessment needs? Responsibility and timing for implementation of decisions

  16. Residential Experience: FYC students may enhance their first year experience by selecting to live in the FYC Residential Community within Tucker and Owen Residence Halls. Conveniently located on Central Campus, these halls house the First Year College advising offices and offer students an enriched academic and social environment. Created a Village Advisory Council in the Fall 2004 made up of representatives from FYC, University Housing, FYI Faculty, and Student Leaders.

  17. FYC Village Goals linked to FYC Program Goals Provide a living environment focused on supporting the academic success of students at NC State. Collaborate with campus community to promote student connections to one another and the university. Foster personal growth by offering educational, leadership and social programs.

  18. FYC Village Outcomes Goal One: FYCV participants will post a higher fall GPA and pass more hours than selected comparison cohorts FYCV participants will persist at a higher rater than selected cohorts. FYCV participants will utilize and benefit form campus resources. Pack Study & Writing Services will report 75% useage of available hours with the majority of users from the Village

  19. FYC Village Outcomes Village participants will report usage of tutorial services at a significant level when compared to their cohort 85% of students will agree or strongly agree that an RM was a valuable resources for transition and academic success 75% of Village students will report studying with peers.

  20. FYC Village Assessment Methods Linked, non-linked GPA & hours passed comparisons Student Experiences Survey (SES) Program evaluations Pack-Study logs

  21. Are we meeting our mission? Major Decision-Making Graduation rates Retention

  22. What Else Did We Learn-Program Change Drivers • Village/non-Villagers • 15 hours or more leads to better performance • 2nd choice FYCers less successful academically

  23. Administrative Benefits Documented evidence of success Funding Justification Program Renewal Program Prioritization Change Management

  24. Conclusion Adaptability of Model Making the time and taking the effort to do assessment pays Assessment does not equal evaluation http://www.ncsu.edu/fyc/assessment

  25. Q & A • What questions do you have about the assessment process that the group might be able to address? • What recommendations would you offer us to enhance the assessment process? • What have been your successes and challenges with assessment?

  26. Thank you for your attendance and attention!! • For more details about assessment in FYC visit our website at : http://www.ncsu.edu/fyc/assessment

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