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SAFE PASSAGE

SAFE PASSAGE. How do coach-mentors describe their experience of supporting clients undergoing transformational change. The review of an invigorating journey…. A phenomenological inquiry into coach-mentors’ lived experience using IPA (interpretative phenomenological analysis). Elke Hanssmann

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SAFE PASSAGE

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  1. SAFE PASSAGE How do coach-mentors describe their experience of supporting clients undergoing transformational change

  2. The review of an invigorating journey…..

  3. A phenomenological inquiry into coach-mentors’ lived experience using IPA (interpretative phenomenological analysis) Elke Hanssmann 10th Annual Coaching and Mentoring Research Conference Oxford Brookes University Thursday, January 16th, 2014

  4. Aim of the study to investigate the “magic ingredients” which together result in personal transformation by exploring expert coach-mentors’ experiences of supporting clients undergoing transformational change.

  5. Research questions What is the nature of the support coaches provide that enables transformational change? What core components need to come together to result in transformational change? What happens between coach and client that results in transformational change?

  6. The Research Context • A faith-based international NGO • 6000 + staff • Staff representing 100 + nationalities • Branches in 115 + countries • Holistic staff development integral to NGO core values

  7. Methodology – considered and rejected 1. Case study strong focus on the context (Yin, 2009) would shift the emphasis away from what I was really seeking to explore (expert coaches’ real-life experiences) 2. Heuristic inquiry wary of the strong focus on myself using ‘self-search, self-dialogue and self-discovery’ at the expense of learning from other exceptional coaches (Moustakas, 1990, p.11)

  8. Methodology – considered and rejected 3. Transcendental phenomenology the assumption that the researcher could achieve ‘a pure and absolute transcendental ego, a completely unbiased and presupposition-less state’ (Moustakas, 1994, p.60) seemed problematic und undesirable for me.

  9. Methodology The Research Design 1. Qualitative ‘methodologies that celebrate richness, depth, nuance, context, multi-dimensionality and complexity’ (Mason, 2002, p.1) • Phenomenological = lived experience/real-life accounts ‘fine-tuned detail...in study participants’ own terms’ (Ritchie, 2003, p.27)

  10. The Research Design 3. IPA (Interpretative Phenomenological Analysis) 3a) overtly interpretative recognises the ‘detective work…required by the researcher’ to bring forth the ‘phenomenon ready to shine’ (Smith et al., 2009, p.35) using ‘double hermeneutic’ where ‘the researcher is trying to make sense of... [how] participants...make sense of their world’ (Clarke, 2009, p.38)

  11. The Research Design 3b) phenomenological deep, nuanced and detailed exploration of lived experience and ‘the meaning… bestowed by the participant on experience’ (Smith et al., 2009, p.33) 3c) idiographic nature - committed to giving full attention to each case

  12. The Research DesignSemi-structured interviews with‘information-rich cases whose study will illuminate the question under study’ (Patton, 2002, p.230)

  13. Creativity and Innovation Kvale and Brinkmann (2009, p.86) describe interviewing as an art that involves ‘intuition, creativity, improvisation and breaking the rules’ with interview techniques that may be ‘unconventional and novel’

  14. Transcript & Analysis

  15. Clustering and Coding

  16. Findings – Master-Themes Master - Theme 1: Coach-Mentoring as Hospitality Master – Theme 2: Inviting Clients into their Future Master –Theme 3: The Mystery of Metamorphosis

  17. Coach-Mentoring as Hospitality • intentional creation of a transformational safe space • Use of self as primary instrument key • Loving dis-interest/ non-possesive caring

  18. Findings Tandem features: challenge and support Generosity (resources, insight, life, access, vulnerability and self-disclosure) Synergetic effect of coaches’ delight

  19. Inviting clients into their future Seeing and articulating potential – transformational power of hope Befriending the future – reframing The power of presence while holding turmoil Holistic growth into a larger life – authenticity enhances capacity

  20. The Mystery of Metamorphosis Importance of clients’ intrinsic change readiness Chrysalis – the best is yet to come Coaching with a long-term view Spirituality as a anchor and resource to relinquish results

  21. Limitations & future research Focus only on coach-mentors – not clients Same organisation-though different countries Time frame Future research: Longitudinal Corporate context The client’s side

  22. Questions, comments….

  23. THANK YOU For coming For taking an interest For listening For engaging Elke Hanssmann elke.hanssmann@om.org Coaching, Training, Consulting

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