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Methodology: Micro Level. Personality Testing. Psychological Testing. ‘Psychological testing is an instrument for the quantitative assessment of some psychological attribute or attributes of an individual’ . The British Psychological Society. Psychological Testing.
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Methodology: Micro Level Personality Testing
Psychological Testing ‘Psychological testing is an instrument for the quantitative assessment of some psychological attribute or attributes of an individual’. The British Psychological Society
Psychological Testing • Designed to compare peoples’ characteristics • Offers a selector • Assigning a role according to the person’s Personality Trait Characteristics in Systems Development Projects
Psychological Testing • Sir Francis Galton, 19th century. • Assess people’s abilities that cannot be accurately identified through other means. • Binet in France and Spearman in England termed Psychometrics.
Psychological Testing • Job analysis • Organisational analysis • Job description • Selection criteria Job Analysis Organisational Analysis Job Description Applicants Selection Criteria Billsberry (1996) The organisational entry analysis process
Psychological Tests • Ability and Aptitude tests • Motivational tests • Personality tests
Psychological Tests • Specific underlying principles. • Standardised to produce results that equate with the norm of the general population. • Less subjective than other means of assessment.
Psychological Tests • Reduce bias in selection. • Promote effective organisational communication and decision-making. • Tool for strategising.
Psychological Tests Perfect positive correlation Perfect prediction 1.0 0.98 0.8 0.7 Assessment centres (promotion) 0.6 Work-sample tests Ability tests Accuracy of selection methods 0.5 Assessment centres (performance) 0.4 Personality Tests (combinations) 0.3 Bio-data Smith, Gregg & Andrews (1989) Accuracy of selection tools Structured interviews 0.2 0.1 Typical interviews & references Astrology 0 Graphology Perfect negative correlation -0.1 Chance prediction
Personality Test • Allport and Odbert,1936 • Designed to identify the unchanging personality of an individual • Motivation for use must be justified.
Personality Test • Application is carried out in a non-discriminatory manner. • Professional test application management team.
Personality testing Strategy in SD • Implementation according to user personalities. • Training team members according to the personality types.
Personalities in SD • Emotional Intelligence is ‘the ability to monitor one's own or others' emotions’ • Communication with understanding of others would is a requirement for accomplished collaboration.
Personalities in SD • Systems Development personnel have lower emotional intelligence (97.5) than the general public (100). • Cloning syndrome: 60% vs. 20%. • Global phenomenon.
Personality Testing: Results • DeMarco (1999) • Psychological Testing
Methodology: Micro Level Group Dynamics
Group Dynamics • Grouping people to work together towards a common goal • Groups in Systems Development • Group Dynamics • Enable strategic positioning and selection of group stakeholders
Group Dynamics • Applies the process of Personality Testing. • Ignores functional role attributes. • Members complement each other and have a greater likelihood of project success.
Group Development • Synergy is the fusing of a team. • A group will go through stages in its lifetime: • forming stage • storming stage • norming stage • performing stage and • adjourning stage
Group Development • A group that is considered successful both works together and accomplishes its tasks to a high quality and within resource and time constraints.
Group Dynamics: Research • Functional Role vs. Team Role. • Slater (1955) made one of the first studies in Group Dynamics. • MBTI found similar results.
Group Dynamics: Belbin • Belbin’s research • Team Role Activities:
Group Dynamics: Belbin cont. • Team Roles: • Plant, Resource Investigator, Monitor Evaluator, Shaper, Co-ordinator, Implementer, Completer Finisher, Team Worker, Specialist • Strengths and weaknesses for each team role. • A group needs to be made up of the team members for stability.
Conclusion • Groups have an essential role to play in decision making within organisations. • A group is made up of people with diverse knowledge, skills and personalities. • Diversity and monoculture can result in unproductive decision-making.
Conclusion • Group Dynamics offers a strategic process that balances personalities. • Each personality associated role brings individual benefits to the group.