Sink or Swim Getting and Keeping Members

1. Sink or Swim Getting and Keeping Members AAUW of Virginia State Convention presented by Anita Aymer and Claudia Richards

2. Agenda • Opening Activity • Membership Cycle and Retention Action Steps • What Makes Women Decide to Join or Stay in Organization Today? • Chapter Leaders Playground • Resources • Q & A

3. Membership Cycle Awareness Recruitment Renewal Engagement

4. Membership RetentionAction Steps • Inform • Recruitment • Engagement • Orient • Educate • Involve

5. Membership RetentionAction Steps • Engagement

6. Membership RetentionAction Steps • Engagement and technology

7. Membership RetentionAction Steps • Orientation • Education • Involvement

8. Membership RetentionAction Steps • Renewal

9. What makes Women Decide to Join or Stay in an Organization Today?

10. Why Join? Top Five Reasons AAUW Every Member Survey Prospective Member Studies Connection with women of similar interests A friend asked me Belief in mission Participation in local programs Participation in philanthropic activities Interested/passionate about cause Ability to manage commitment/time Organization has track record of success Agreement with values and goals I am personally affected

11. Why Stay a Member? Top Five Reasons AAUW Every Member Survey Prospective Member Studies I believe in the mission I enjoy branch activities I want to connect with women of similar interests I participation in local programs and activities I support AAUW’s advocacy positions and efforts The organization works on causes I believe in I am personally impacted by the cause The organization has track record of success I feel connected through outreach materials / events Friends, family, co-workers are involved

12. Why Stay a Member?

13. Reasons for Remaining a Member

14. ASAE’s 2009 “Decision to Join” • Key Points: • Focus more on the collective benefits of membership, less on the personal. • Define, encourage & measure member involvement • Don’t assume that elected leaders can correctly identify the priorities of regular members • Stop worrying so much about the younger generation

15. Biggest Issues faced by Women and Girls Today 24% - Unfair wages / unequal pay 22% - Low self esteem / negative media images (41% for young women) 18% - Access to quality health care health issues / obesity / cancer / STDs 14% - Sexual harassment / gender discrimination / stereotyping 13% - Workplace climate and lack of promotional opportunities 11% - Work / family or work / life balance 15

16. Advocating for AAUW Membership Use the full name for AAUW. Awareness and favorability increases when the full name of the organization is used. AAUW alone loses many prospective members and donors. Focus on accomplishments, especially around being the leading source of funding for women’s education, providing campus sexual assault programs, and providing fellowships, grants and scholarships for women and girls. Highlight AAUW’s groundbreaking research on women’s underrepresentation in STEM and practical suggestions for improvement; the prevalence and impact of gender-based hostility in America’s high schools; sexual harassment in middle schools; and exposure of the gender pay gap. 16

17. Advocating for AAUW Membership • Among those likely to join an organization like AAUW, the most powerful messages include: • Using its powerful voice to speak out on issues • Active in colleges and leading provider of grants and fellowships to women • AAUW has been breaking through barriers for over 130 years • AAUW provides networking, advocacy and action to contribute to a more promising future for women • AAUW is committed to groundbreaking research

18. Potential Barriers • AAUW branch membership as primarily a social activity • Dues cost (branch plus state plus national) • Legislation and work around political representation can be seen as too partisan. Lobbying is also less appealing. • Address the perception that AAUW might be a feminist organization. This is a detriment for some and they note this as what they like least about the organization. 18

19. Potential Barriers • Access to higher education is less motivating to women. Access to education and training works better, especially with women of color. A focus on college affordability is also effective. • If the goal is to get women to join AAUW, then a barrier to overcome is their inclination to donate to rather than join an organization. 19

20. Increasing Awareness • Flyers and displays • Publicity • Speaking engagements • Community Activism • Exhibits • Collaboration with other branches and organizations 20

21. Millennials • Who are Millennials? • Individuals born between 1976 and 1996 • They are the largest and most diverse generation in the United States, representing over 80 million people • Their use of technology makes them unique

22. Millennials • Their use of technology: • 90% use the internet • 94% have a cell phone • 75% use social networking sites (and 55% check social networking sites at least once a day) • 88% use a cell phone to text • 59% get most of their news from internet • 14% use twitter

23. Millennials • Why Millennials are important to AAUW • The Millennial generation is slightly more supportive to efforts to ensure equal rights than are members of other generations • Millennials represent over 15% of the workforce and this percentage is growing • Millennials volunteer more than those of other generations – 57% of Millennials said they volunteered in the past 12 months

24. Millennials • What motivates Millennials to volunteer for an organization? • Compelling mission and cause (84%) • Friends or family involved (55%) • Networking or professional development (40%)

25. Millennials • Tips for getting Millennials involved in your Organization • Ask Millennials their opinions (don’t make assumptions) • Provide leadership opportunities • Offer specific opportunities with a clear mission • Make it clear that you want to hear from Millennials and their voices count

26. Getting & Keeping Members Cynthia D’AmourRegister for the Chapter Leaders Playground today at www.AAUW.org orhttps://chapterleadersplayground.site-ym.com/general/pick_username.asp

27. Make Recruit Everyone’s Job • Holistic Approach: everyone is a participant • Are you helping (guest magnet) or hindering (repellant)? • Guests are not just “bodies & checks” • Positive attitude is the key

28. How to Accomplish • Leadership needs to: • Create energy • Make the meeting dynamic • Exciting programming…good speakers/participatory experience • Show AAUW matters in your community (e.g. volunteer hours)

29. Become a “Guest Magnet” • Publicity team needs to get the word out: newspaper, Twitter, Facebook, website etc. • Promote value for time • Don’t focus on money decision (dues) • Pay Value is what matters • Invitations are NOT scary – keep it social • Close with invitation to “come again” – “hope you had a great time”

30. Encouraging “Guest Magnets” • Make it prestigious to bring a guest • Recognition – special name tag, front row seating • Make it fun – celebrity status for guests • Give rewards/recognition for 5 or more guests

31. Building Energy/Excitement • Door prizes for guest magnets • Extra raffle tickets • Standing ovations • Stars on nametags – cumulative • Thermometer for growth

32. Resources • AAUW Membership Committee • AAUW Staff • Member Services Database • Membership Payment Program • Annual Starter Kit • Membership Matters, MVP newsletter • State Membership VP • Chapter Leaders Playground • AAUW Website

33. Questions & Answers

34. Contact Information Anita Aymer AAUW of Virginia Vice President for Programs 276/620-4547 alaymer2010@gmail.com Claudia Richards Sr. Branch Relations Manager Connect2AAUW 202/728-7614 800/326-2289 richardsc@aauw.orgConnect@aauw.org Monday -Friday 10am-5pm