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RightNow February ‘08 – Copying a Workspace:

RightNow February ‘08 – Copying a Workspace:. Common Configuration > Application Appearance > Workspaces. 2. 3. Right click and select Copy. 1. Properties for Workspace Items:. Properties for the selected item -- Subject. Available Fields – Incident Workspace:.

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RightNow February ‘08 – Copying a Workspace:

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  1. RightNow February ‘08 – Copying a Workspace: Common Configuration > Application Appearance > Workspaces 2 3 Right click andselect Copy 1

  2. Properties for Workspace Items: Properties for theselected item -- Subject

  3. Available Fields – Incident Workspace: List of availableincident fields Can add incident, contactor organization fieldsto the incident workspace

  4. Relationship Items and Controls: Relationship items andcontrols that can be addedto an incident workspace Most relationship itemsoccupy a separate tab suchas Contacts, Attachments,and Time Billed.

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