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Briefing Document. Automation of the Manual Exchange Environment. Why the need to Automate?. A need exist to define & establish Consumer replacement services and Technology to replace absolute technology to enable automation of all existing manual exchanges still in operation
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Briefing Document Automation of the Manual Exchange Environment
Why the need to Automate? • A need exist to define & establish Consumer replacement services • and Technology to replace absolute technology to enable automation • of all existing manual exchanges still in operation • Technology currently in existence absolute • Due to declining customer base as a result of TBI’s • (Theft, breakage and Incidents) • Customer base reduced by 8% since April 2011 and steadily reduces • by approximately 1% to 2% per month • Current customer based still served = Only 2885 Customers • Nationally • Cost to Company to operate Manual Exchanges Nationally
The Way Forward • A task team representing management in the following • environments has been put in place to investigate possible • solutions and make recommendations going forward • - Commercial Services • - Integrated Network Planning (INP) • - Product Development • - Consumer Marketing • - Technical Product Development (TPD)
Important to Note • The above is only a high level overview • Launch new product to Market around May 2012 (Not • committed) • Specifics will be made known in due course • Dates not yet committed • You will be kept informed of developments going • forward