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Organization Development New Employee Onboarding. Kelley Tousey Onboarding Coordinator, CalSTRS. Overview of Program. The Onboarding Program at CalSTRS was created in 2002 when Jack asked Training to develop a NEO.
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Organization DevelopmentNew Employee Onboarding Kelley Tousey Onboarding Coordinator, CalSTRS
Overview of Program The Onboarding Program at CalSTRS was created in 2002 when Jack asked Training to develop a NEO. However, the Program was formalized in 2009 with staffing to fully support the program. The OB Program is supported by leaders and executive management.
Onboarding Coordinator Responsibilities • Communicate and receive all information on new hires • Email personnel packet/prepare welcome bag (keep OB materials) • Enroll 7 OB classes – monitor attendance • Oversee operation of program/OBA’s • Facilitate training classes • Educate leaders on value of OB program • Overall support manager/ambassador/employee
Who is Involved in the Onboarding Process? OB Coordinator OB Ambassador Hiring Manager Employee Technology Services Training Services Facilities Operations Personnel Services Survey, Research and Analysis
Elements of Onboarding – First Year Pre-arrival calls – OBC, OBA, Manager 7 core Onboarding training courses Welcome Aboard Building Tour Life/Safety Core Values State Service Overview (for employees new to State employment) Accountability Internal Controls Feedback/support from manager Regular 1:1’s Recognition Surveys
Statistical Information CalSTRS onboards approximately 160 new employees every year with only approximately 25 of those new employee’s leaving CalSTRS within the first year. These numbers do not include temporary appointments.
The Future of Onboarding at CalSTRS Development of an Onboarding program designed for managers who are hiring managers (leadership) Have all leaders fully participate in the program so that all new employees receive the same Onboarding experience. Develop and implement a strategy for continued employee engagement past the initial first year.