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Building a Socially Embedded Future Internet - Some Research Challenges

Building a Socially Embedded Future Internet - Some Research Challenges. Volker Wulf University of Siegen and Fraunhofer FIT European Society for Socially Embedded Technologies (EUSSET) www.eusset.eu. Future Internet: A Socio- technical System.

natalie-romero
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Building a Socially Embedded Future Internet - Some Research Challenges

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  1. Building a Socially EmbeddedFuture Internet-Some Research Challenges Volker Wulf University of Siegen and Fraunhofer FIT European Society for Socially Embedded Technologies (EUSSET) www.eusset.eu

  2. Future Internet: A Socio- technical System • Internet anditsapplicationsarebecomingan infrastructurefor all/different aspectsoflife • The qualityof IT design lies finally in its transformative impacts on socialpractices • … „to‘augment’ lives, work, business and spaces in ways that add value” ….. (FIA roadmap) • FIA Roadmap describessocietalandbusinesschallenges • “The Future Internet is not just a technological, but a socio‐technical system” (FIA roadmap) • however: researchagendastill lacks an IT design-orientedlinkagebetweenthesocialandthetechnical • however: workprogram, especiallysections 6.1 and6.2 (businessandsocietalapplications): mainlytechnicaltargets • Human Computer Interaction: focus on technicalmechanisms

  3. Understanding and Designing Social-Embedded Technologies • Research vision: Support / augment social practices instead of pure automatization • Basic approach: Grounding IT research in an analysis of (IT enhanced) social practices • Bringing together • Understanding of existing social practices • Design of innovative technologies • Unterstanding the transformative impacts towards ‚augmented‘ practices and social innovations • Insights are situated and require a new approach of careful generalizations • Traditional CS methods do not take the social embeddedness of technologies sufficiently into account

  4. Design Case Studies: Understanding IT-augmented Practices • Design Case Studies • Empirical analysis of given practices in a specific field of application, • (Participatory) Design of an innovative ICT artifact related to the findings of the empirical analysis • Investigation into the appropriation of the ICT artifact over a longer period of time. • Definition describes an ideal type of studies, fragments are often interesting, interleaving temporal order of phases Prestudy Design Appropriation

  5. Understanding Navigation Practices of Firefighters • Intense work with firefighters • Paris firefighters • Cologne firefighters • Empirical Prestudies • Semi-structured Interviews • Participatory Observation • Problem: Navigation in buildings

  6. Landmarks: Supporting firefighters‘ navigation practises

  7. Design Explorations

  8. Cross-cutting Issue: Concept building End User Develop ment Pro-sumption Security &Privacy Knowledge Work Smart Cities & Communities Design Case Studies in Specific Application Domains Sustain- ability Health & Aging

  9. Proposal for a Research Line • Extending Living Labs in the real world in a practice-based manner • Cooperative work and coordination in different industries / services • Multinational supply chains • Energy production, distribution, and consumption • ….. • Building a corpus of design case studies • Comparative analysis for (situated) design principles and augmentation moves /changes in practices • Findings on the application layer needs to interact with research on technological infrastructure

  10. Europe: Competitive Strengths • Europe has a strong intellectualtraditiontogroundthefield • Philosophicalfoundations: Heidegger, Wittgenstein, Latour • Tradition ofSocio-technical Systems • ScandinavianmovementofParticipatoryDesign • Sophisticatedpractices in knowledge-based, highlycompetitiveorganizations • Evolutionarymodelofinnovation in organizations • (Mayor) Industrial playersengaging in practices-basedcomputing • Philipps, SAP, PSI, Pixelpark, itsme, ….

  11. Additional Materials

  12. Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology (Pipek/Wulf 2009)

  13. Knowledge building in a situated research approach • Current state of the art • Theories and concepts without evaluation and scope of validity • Accumulation of (design) case studies without knowledge building on top of them • (Design) case studies within a constructionist paradigm • Linked to specific practices and IT design options • Case studies offer thick descriptions • Situated in specific context • Theory and concept building is through comparison of multiple cases (corpus of studies)

  14. Domains of Research with Societal Relevance • Internationally competitive production systems: technologies and work organization • Ecological production and consumption of energy and raw materials • Aging society: health care and social caring • New forms of political participation and democratic legitimation • New forms of multinational cooperation and economical regulation • Migration: integration and reference to home community • Issues of specific developmental needs: Agriculture, raw material production, education, health, global cooperation

  15. Research Challenges • Practices are hidden, partly digitalized, complex, developing • Design: creatively linked to practices • Technologies: design space is influenced by history of their emergence • Appropriation: creatively inspired by innovative technological artefacts and transformativly linked to given practice • Changes in practice: driven by multitude of factors • Conceptual and theoretical problems- competition rather than cooperation

  16. Europe: Institutional Problems • EU-IST FP 7 (and 8?) does not provide much funding for EUSSET domains • Periperal work packages in a large variety of domains • Lacking funding in topic areas central to the community • National funding schemes work operate similarly • Cooperation between academia and IT industries and IT user (organizations) does not work perfectly • European funding model ‚in theory‘ perfectly suited but needs some improvements • Better schemes and techniques required to bridge the gap between very different communities pf practice

  17. Europe: Institutional Problems - 2 • European academic conferences suffer from international competition • Less submissions • Smaller participation • Missing plattform for publication, other than (expensive) commercial publishers or (US-dominated) ACM-DL • European academic community • Segregated and distributed across different fields, little shared discourse • Stagnating in size and ageing core actors

  18. Open Issues: Academically • Looking for an appropritate research and design paradigm for the EUSSET community • Bridging between technological innovation and ethnographical depth • Building knowledge in a situated design community: issue of transferability beyond cases • Bridging among disciplines • Opening towards practitioners

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