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Coaching. “ Coaching is unlocking a persons potential to maximise their own performance. It helps them to learn rather than teach them” Coaching for Performance, John Whitmore
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Coaching • “ Coaching is unlocking a persons potential to maximise their own performance. It helps them to learn rather than teach them” Coaching for Performance, John Whitmore Coaching is helping people to change in the way they wish, and go in the direction they themselves want
Coaching • Google hits: • Coaching = 86,000,000 • Coaching + Development = 31,7000,000 • Coaching + Business = 40,600 000 • Coaching + Leadership = 7,290,000 • Performance Coaching = 340,000 • Performance Coaching (UK only) = 71,300
Coaching • A coach is neither a counsellor nor a therapist • A coach guides the individual to explore, experiment, and learn new skills • A coach avoids advising or instructing
Coaching • Coaching does not focus upon what has gone before. It is totally focussed upon where the individual is now and where they want to be in the future
Coaching • Principles of coaching: • The person being coached is resourceful • The coach’s role is to spring loose the individual’s resourcefulness • The person being coached sets the agenda • The coach and person being coached are equals • Coaching is about action and change
Coaching • What are the barriers to your success?
Coaching The biggest barrier is YOU Performance = potential – interference (“The inner game of ….”) “If you really want to do something, you'll find a way. If you don't, you'll find an excuse!”
Coaching: GROW Model Reality Topic Goal Options Will
Coaching What’s stopping you? What do you want? How will you know When you have got it? What are your options? What are you going to do now?
Coaching • If you continue to do what you have always done you will get what you’ve always got • If your doing something that is not working, do something different There is no failure only feedback
Coaching Questions • What do you want to achieve? • Improve a relationship • Manage time better • Acquire a new skills • Feel more confident • Find a way forward
Coaching • (T) What do you want to achieve? • What is the focus of this meeting? • What by the end of this session, what would be a good outcome? • What do you want to work on today? - Develop the want as a positive - Be as SMART as practical
Coaching Questions • (G) How will you know when you have got it? • What will it be like? • How will you feel? • What will be different? • What will you be doing? Use sensory evidence such as sound, see, feel
Coaching Questions • (R) What’s stopping you? • What are some of the perceived barriers? • What are the limitations that you place upon yourself? • What might be some of the consequences of achieving what you want?
Coaching Questions • (O) How might you achieve this? • What resources do you have? • What has worked for you in the past? • What is your level of motivation? • Who might be able to help you?
Coaching Questions • (W) So what are you going to do? • Close the deal • Be specific • Remember to consider rewards
Coaching • The art of coaching is to assist the individual to identify their own answers to a stated situation
Summary • Coaching enables clients to: • Remember what has been forgotten • Find the motivation to take action • Develop practical strategies for higher performance • Deliver effectively againstdefined targets • Commit to improvement • Communicate more clearly and with more impact
Coaching • Formula for Success: • Know your outcome • Take action to achieve this outcome • Evaluate your actions to determine degree of success • Be flexible, be prepared to modify or change actions (Jill Rodgers, 2004)
Coaching • It is suggested that Thomas Edison was asked if he ever got discouraged when his first 700 trials failed to work, replied, “I haven’t failed I’ve discovered 700 ways how not to do it.”