Employment Retention Project “Building and Adaptable Service Delivery Template”

1. Employment Retention Project“Building and Adaptable Service Delivery Template”

2. ODSP-ES Background: Outcomes based funding introduced: Directive 5.1 (09/2006) Affords service providers: • $6,000 per placement. (cumulative 13 weeks of employment) • Job retention fee earned for 33 months after 13 week milestone. (60% of ODSP Income Support recipients chargeable earnings per month) - Minimum of $250 dollars retention fee for first 15 months of employment.

3. Missions and Visions

4. Methodology • JOIN Advisory Committee • Literature review • Qualitative information • Cross section of 25 service providers • Cross section of participants

5. Analysis Research dilemma: “transfer of knowledge” Reporting findings alone vs. Reporting with a tool or template

6. Key themes • Outcomes-based • Best practice(s) for retained employment • Adaptability • Natural dichotomy within sector • Social supports • Career advancement • Accessibility • Promotional model • Milestones • Aggregate timeline

7. Other dilemmas Capacity Building Cost efficiency Universal Design Issues of time management Social model of disability Citizenship Poverty

8. Synthesizing feedback Disclosure Mapping & Communication with employers Rights and Responsibilities & Advocacy in the workplace Navigating ODSP & Networking with government Managing Professional Relationships & Relationship building Understanding Organizational Tools & Sharing expert knowledge Prevention Strategies & Troubleshooting

10. “Making it work”

11. What service providers “say” We can do the work... But can we afford it? We want to be client centred… but how? We want a long term plan… but where’s the time? We understand outcomes… but is it ecologically sound? Our work is in components… can we measure what we do?

12. What participants “say” I like my job … I don’t want to lose it. I get help from “service providers” The support I get is like a mentorship. I get help to balance out work and life.

13. Reporting findings

15. Disclosure Mapping & Communication with employers Rights and Responsibilities & Advocacy in the workplace Navigating ODSP & Networking with government Managing Professional Relationships & Relationship building Understanding Organizational Tools & Sharing expert knowledge Prevention Strategies & Troubleshooting NEEDS CAPACITY BUILDING PLUS TIME ORIENTATION ORDER AND SCHEDULE ADAPTABILITY PROMOTIONAL MODEL SHARED SUCCESSES NEW WAYS TO MEASURE OUTCOMES BASED ACCESS Service Delivery

16. Making sense of information

17. Challenging the model How does this affect people with HIV or other disabilities? Are agencies placing all clients? Are single placements ideal? Do people have adequate access? Are we measuring true successes? Are social supports identifiable?

18. Health and Employment Is employment correlated to positive health outcomes for people with HIV and other disabilities? We live in a society where people are more valued if they are employed or have a career. Rising above poverty is envisioned with employment. Remaining active has both physical and mental health benefits.

19. Final Product A multi-stakeholder model is ultimately a “best practice” model.

20. Real work: Real People