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Success Story

Success Story. Merit Solutions, Inc. Bill Burke, President, CEO bburke@meritsolutions.com Nenad Simeunovic, Director of Software Development nsimeunovic@meritsolutions.com (630) 614-7133. Merit Solutions Backgrounder. Founded in 1999, headquartered in Wheaton, IL U.S.A.

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Success Story

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  1. Success Story Merit Solutions, Inc. Bill Burke, President, CEO bburke@meritsolutions.com Nenad Simeunovic, Director of Software Development nsimeunovic@meritsolutions.com (630) 614-7133

  2. Merit Solutions Backgrounder Founded in 1999, headquartered in Wheaton, IL U.S.A. • Offices in San Francisco, and now Belgrade • Develop and deploys business systems for mid-sized companies (ERP, CRM, other) • Develop software for compliance management (Sarbanes-Oxley, FDA, other) • Sell software and consulting services direct and through channel worldwide

  3. Business Situation and Objectives • Client success + Microsoft contract = growth • Objectives: • Access engineering talent • Cost advantaged • Compress project time using multiple time zones • English language proficiency, cultural alignment • Increase presence in Europe markets

  4. Selection Process • Looked at India, China, Poland, Serbia • Narrowed to Serbia • Confirmed fit using the U.S. Commercial Services Gold Key service

  5. Phase I Deployment • Hired core team using local psychologist/HR specialist • Secured office space, deployed infrastructure • equipment, networks, internet, security, etc. • Software development processes and skills training • Established Merit Solutions d.o.o. • ‘Lights on’ January 1, 2006

  6. Current Status: Challenges • Missed on key local relationships for legal and accounting, resulting in delays to legal and financial processes/ milestones

  7. Future Plans • Phase II expansion (June, 2006) • Doubling the size of our Belgrade team • Expanding skills and qualifications (QA, Project Management, additional technology qualifications) • Phase II infrastructure improvement • Phase III (2007) • Europe market export expansion

  8. Current Status: Successes • Excellent employees - high degree of engineering talent • Adopted our culture drivers • Single, company-wide process for software development and consulting • Proven project performance

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