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Supporting our Partners in Crisis Response

JoAnn Geiger-Change Leader Natasha Jones-Daytime Crisis Worker/51 Coordinator Undersheriff Andrew Zobal-Juneau Co Sheriff’s Office Deputy Zac Board- Juneau Co Sheriff’s Office Kayla Thomas-CCS Service Facilitator Erika Cattle-CCS Service Facilitator

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Supporting our Partners in Crisis Response

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  1. JoAnn Geiger-Change Leader Natasha Jones-Daytime Crisis Worker/51 Coordinator Undersheriff Andrew Zobal-Juneau Co Sheriff’s Office Deputy Zac Board- Juneau Co Sheriff’s Office Kayla Thomas-CCS Service Facilitator Erika Cattle-CCS Service Facilitator Michelle Lee-APS/DHS 34 Crisis Plan Coordinator Supporting our Partners in Crisis Response

  2. Project Aim • Big Aim • Decrease our admissions and readmissions of out of county clients to inpatient hospitals by educating group homes located in Juneau County about Crisis Services, requesting crisis plans from placing counties/agencies and having open communication with local Law Enforcement and DHS regarding these clients. • Small Aim • To better educate group home staff on how to have behavioral plans/crisis plans in place so that they do not need to contact Law Enforcement as often to de-escalate their residents.

  3. Rapid Cycles • Rapid Cycle #1 • To explain to the facilities that we are trying to have a better response for the clients in crisis and that LE will be asking to see behavioral plans/crisis plans so that they know how to appropriately approach clients in their facility • Rapid Cycle #2 • With offered training and more direct contact with AFH/CBRF we are hoping to increase their skill set and decrease their need for crisis/LE contact. • Rapid Cycle #3 (In progress) • See if the added de-escalation trainings assisted the workers in helping them de-escalate the situations in their AFH/CBRF by showing a decrease in LE call outs to those facilities.

  4. Results

  5. Next Steps • To continue to offer support and training to identified facilities • To see how the change in Family Care 2.0 MOU/Crisis effects the system with the release of the new Juneau County Guidelines developed in a separate project.

  6. Impacts • One CBRF began developing their own Behavior Plans (DeerPath) • We had a clearer picture of how often we were responding to facilities to help explain the information for both the Sheriff’s Office Board and the DHS board. • We had a two pronged approach to get at the needs with this project and the Family Care project with the state.

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