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Introduction to Management

Chapter1 :. Introduction to Management. I-Management and Managers 1-What is Management? Efficiency: Doing the things the right way (refer to the relationship between inputs and outputs). Effectiveness: Doing the right things (goal attainment). Input -Raw material -Financial Capital

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Introduction to Management

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  1. Chapter1: Introduction to Management I-Management and Managers 1-What is Management? Efficiency: Doing the things the right way (refer to the relationship between inputs and outputs). Effectiveness: Doing the right things (goal attainment)

  2. Input -Raw material -Financial Capital -Technology -people -Info, skill -Other Output -Goods -Services -Objectives -Other Transformation Process Efficiency Effectiveness

  3. 2-Why study Management? 3-What is Manager? Manager Organization Operating employee or Operative, Non-managerial personal The Qualifies of Manager See the book on page 2

  4. Level of Management Top Management First-line Management Nonmanagerial personal Middle Management 4-Levels of Management FunctionAreas: R&D Marketing Finance Product Human resource

  5. Top Managers: Middle Managers: First Line Managers: 4-Functional Managers? Marketing Managers Operation/Production Manager Financial Managers 5-Functional Managers? cont. Human Resource Mangers

  6. II-Management processes 1-Four Functions of Management? Planning: Organizing: Leading: Controlling:

  7. 2-Levels of Management Functions Top Manager Planning:long range planning Organizing:the whole structure, staffing upper level positions. Leading:motivating devices Controlling:Setting overall control systems and standards.

  8. Middle Manager Planning:Some long range and some short range planning. Organizing:individual division. Leading:Implement motivational program. Controlling:Setting specific goals, getting feedback, solving routine problems.

  9. First line Manager Planning:Short range planning. Organizing:Training new workers, evaluating worker’s process. Leading:dealing with day-to-day motivation. Controlling:getting progress reports, solving day-to-day activities.

  10. Management Levels Management Functions Percentage Planning Organizing Leading Controlling % Top Manager 28 36 22 14 100 Middle Manager 18 33 36 13 100 First line Manager 15 24 51 10 100

  11. 2-Managerial Roles Interpersonal Figurehead Leadership Liaison Information Monitor Disseminator Spokesperson Decision Entrepreneur Disturbance handler Resources allocator Negotiator

  12. 3-Managerial Skills Technical skill Human skill Conceptual skill Conceptual Human Technical Top Manager Middle Manager First line Manager 50% 40% 10% 30% 40% 30% 10% 40% 50%

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